LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
1. Question: What approach should a nurse manager take to engage staff when
implementing complexity principles in patient care?
Answer: b. Engage involved staff at all levels in the decision-making process.
2. Question: According to Maslow’s hierarchy, how can a nurse manager best
support a nurse facing caregiving challenges at home?
Answer: d. Work with the nurse, staffing office, and other nurses to arrange his
scheduled days off around his wife’s treatments.
3. Question: In a mediation session where grievances are raised, what action
should be prioritized?
Answer: c. Ask each party to examine their own motives and issues in the
conflict.
4. Question: If a negotiation session fails, what should the unit manager do next?
Answer: b. Elevate the next negotiation session to the next manager, one level
above.
5. Question: In implementing a new model that includes RN assistants, what is
the best initial strategy?
Answer: a. Exploring the values and feelings of the RN group in relationship to
this change.
6. Question: How can the charge nurse improve motivation among LPNs and NAs
in a long-term care setting with low job satisfaction?
Answer: b. Allow the LPNs and NAs greater decision-making power within the
scope of their positions in the institution.
7. Question: What is an appropriate action to take when looking to motivate
nursing staff through shared governance?
Answer: c. Implement a model of shared governance.
8. Question: How should emotionally intelligent charge nurses respond to
disruptive family members?
Answer: a. Reflect to gain insight into how the situation could be handled
differently in the future.
9. Question: What action should a staff development coordinator take if RN staff
expresses concerns about a competency program?
Answer: d. Facilitate a meeting so nurses can articulate their values and
concerns about a competency program.
10. Question: What is an effective strategy for an RN who is implementing
evidence-based approaches for ostomy care?
Answer: d. An RN who is already familiar with the new approach volunteers to
take the lead in mentoring and teaching others how to implement it.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
11. Question: What is essential for new graduate nurses to understand regarding
leadership and management roles?
Answer: b. The new graduate would benefit from further understanding of her
role as a professional, whose influence may affect the decision-making of
patients, colleagues, and other professionals.
12. Question: In the case of unrelieved pain affecting a patient’s behavior, what
does the charge nurse demonstrate?
Answer: c. Leadership behavior.
13. Question: What basis could the nurse manager use to determine a patient is
nearing death?
Answer: d. Experience.
14. Question: When addressing issues from chart audits, what is the nurse
manager primarily demonstrating?
Answer: b. Management.
15. Question: When a nurse refers a family to a social worker for updates, what role
is she assuming?
Answer: a. Manager.
16. Question: If a nurse raises family dynamics concerns to a unit manager, what
role is she fulfilling?
Answer: c. Follower.
17. Question: How does a nurse manager demonstrate leadership during anxieties
of a family with a seriously ill patient?
Answer: a. Leadership.
18. Question: What does the nurse manager’s reflection on her feelings towards a
new graduate indicate?
Answer: b. Deepening self-awareness.
19. Question: What style of leadership is evident when the head of a nursing
program invites ideas from her team?
Answer: d. Transformational.
20. Question: In involving all staff in decision-making, what theory does the
manager's actions align with?
Answer: b. Complexity theory.
21. Question: What principle of complexity theory is illustrated by a new unit
manager who forms networks?
Answer: c. Development of networks.
22. Question: What would be a focus of measurement according to complexity
theory?
Answer: d. Staff morale and budgets.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
23.Question: What does the suggestion for a unit mission derived from the
organization's mission indicate?
Answer: b. A leadership tag.
24. Question: When an RN and LPN conflict affects team dynamics, what
preventive action should be taken?
Answer: a. Expediency in responding to the initial dispute, once it became
apparent that it could not be resolved by the two parties themselves.
25. Question: What initial response is appropriate from a nurse manager
when staff are upset about a model change?
Answer: a. Acknowledge the loss.
26. Question: What does a nurse presenting evidence to challenge a
preceptor represent?
Answer: A. Assertiveness and B. Followership.
27. Question: What type of leadership can facilitate innovation among educational
teams?
Answer: d. Transformational leadership.
28. Question: In conflict situations, what is the role of effective
communication?
Answer: a. To clarify misunderstandings and foster collaboration.
29. Question: What indicates a successful nursing team aimed at quality
care?
Answer: b. Open communication and shared decision-making.
30. Question: How can a nurse effectively manage stress in the workplace?
Answer: c. By utilizing coping strategies and seeking support from colleagues.
31. Question: What is a key characteristic of transformational leadership in
nursing?
Answer: a. Inspiring and motivating staff to achieve their full potential.
32.Question: How can a nurse manager effectively handle a conflict between
team members?
Answer: c. Facilitate a private discussion between the involved parties to
address the issue.
33. Question: What is the primary goal of shared governance in nursing?
Answer: b. To empower nurses to participate in decision-making processes.
34. Question: How should a nurse manager respond to staff feedback about
workload concerns?
Answer: d. Acknowledge the feedback and work collaboratively to find
solutions.
9780323449137
1. Question: What approach should a nurse manager take to engage staff when
implementing complexity principles in patient care?
Answer: b. Engage involved staff at all levels in the decision-making process.
2. Question: According to Maslow’s hierarchy, how can a nurse manager best
support a nurse facing caregiving challenges at home?
Answer: d. Work with the nurse, staffing office, and other nurses to arrange his
scheduled days off around his wife’s treatments.
3. Question: In a mediation session where grievances are raised, what action
should be prioritized?
Answer: c. Ask each party to examine their own motives and issues in the
conflict.
4. Question: If a negotiation session fails, what should the unit manager do next?
Answer: b. Elevate the next negotiation session to the next manager, one level
above.
5. Question: In implementing a new model that includes RN assistants, what is
the best initial strategy?
Answer: a. Exploring the values and feelings of the RN group in relationship to
this change.
6. Question: How can the charge nurse improve motivation among LPNs and NAs
in a long-term care setting with low job satisfaction?
Answer: b. Allow the LPNs and NAs greater decision-making power within the
scope of their positions in the institution.
7. Question: What is an appropriate action to take when looking to motivate
nursing staff through shared governance?
Answer: c. Implement a model of shared governance.
8. Question: How should emotionally intelligent charge nurses respond to
disruptive family members?
Answer: a. Reflect to gain insight into how the situation could be handled
differently in the future.
9. Question: What action should a staff development coordinator take if RN staff
expresses concerns about a competency program?
Answer: d. Facilitate a meeting so nurses can articulate their values and
concerns about a competency program.
10. Question: What is an effective strategy for an RN who is implementing
evidence-based approaches for ostomy care?
Answer: d. An RN who is already familiar with the new approach volunteers to
take the lead in mentoring and teaching others how to implement it.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
11. Question: What is essential for new graduate nurses to understand regarding
leadership and management roles?
Answer: b. The new graduate would benefit from further understanding of her
role as a professional, whose influence may affect the decision-making of
patients, colleagues, and other professionals.
12. Question: In the case of unrelieved pain affecting a patient’s behavior, what
does the charge nurse demonstrate?
Answer: c. Leadership behavior.
13. Question: What basis could the nurse manager use to determine a patient is
nearing death?
Answer: d. Experience.
14. Question: When addressing issues from chart audits, what is the nurse
manager primarily demonstrating?
Answer: b. Management.
15. Question: When a nurse refers a family to a social worker for updates, what role
is she assuming?
Answer: a. Manager.
16. Question: If a nurse raises family dynamics concerns to a unit manager, what
role is she fulfilling?
Answer: c. Follower.
17. Question: How does a nurse manager demonstrate leadership during anxieties
of a family with a seriously ill patient?
Answer: a. Leadership.
18. Question: What does the nurse manager’s reflection on her feelings towards a
new graduate indicate?
Answer: b. Deepening self-awareness.
19. Question: What style of leadership is evident when the head of a nursing
program invites ideas from her team?
Answer: d. Transformational.
20. Question: In involving all staff in decision-making, what theory does the
manager's actions align with?
Answer: b. Complexity theory.
21. Question: What principle of complexity theory is illustrated by a new unit
manager who forms networks?
Answer: c. Development of networks.
22. Question: What would be a focus of measurement according to complexity
theory?
Answer: d. Staff morale and budgets.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
23.Question: What does the suggestion for a unit mission derived from the
organization's mission indicate?
Answer: b. A leadership tag.
24. Question: When an RN and LPN conflict affects team dynamics, what
preventive action should be taken?
Answer: a. Expediency in responding to the initial dispute, once it became
apparent that it could not be resolved by the two parties themselves.
25. Question: What initial response is appropriate from a nurse manager
when staff are upset about a model change?
Answer: a. Acknowledge the loss.
26. Question: What does a nurse presenting evidence to challenge a
preceptor represent?
Answer: A. Assertiveness and B. Followership.
27. Question: What type of leadership can facilitate innovation among educational
teams?
Answer: d. Transformational leadership.
28. Question: In conflict situations, what is the role of effective
communication?
Answer: a. To clarify misunderstandings and foster collaboration.
29. Question: What indicates a successful nursing team aimed at quality
care?
Answer: b. Open communication and shared decision-making.
30. Question: How can a nurse effectively manage stress in the workplace?
Answer: c. By utilizing coping strategies and seeking support from colleagues.
31. Question: What is a key characteristic of transformational leadership in
nursing?
Answer: a. Inspiring and motivating staff to achieve their full potential.
32.Question: How can a nurse manager effectively handle a conflict between
team members?
Answer: c. Facilitate a private discussion between the involved parties to
address the issue.
33. Question: What is the primary goal of shared governance in nursing?
Answer: b. To empower nurses to participate in decision-making processes.
34. Question: How should a nurse manager respond to staff feedback about
workload concerns?
Answer: d. Acknowledge the feedback and work collaboratively to find
solutions.
