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1. In PA, a consumer reporting agency Medical Information
may list all of the following information
about a consumer EXCEPT:
2. The device that synchronizes the Camshaft Sensor
spark plug firing sequence is:
3. If an insured fail to report a claim in a Send the insured a reservation of
timely fashion the adjuster will usual- rights letter
ly:
4. When using a dedicated bench fixture Fixtures should be placed in the
to measure a unibody with front-end damaged area to check fit up to the
damage, where should fixtures be jig.
placed?
5. Vehicle name plates such as Grand Nameplates are not available after-
Prix SE are only available through the market and are usually purchased
dealership and are purchased in what from the dealer on a per item basis
way?
6. Under Pennsylvania law, which of the It must be replaced with a double
following is true regarding the re- latch system. is correct.
placement of a damaged double hood
latch?:
It may be replaced with any working
latch system from a salvage yard.
It must be replaced with any new hood
latch system.
It must be replaced with a double latch
system.
It may be replaced with a single hood
latch system.
7. Technician A says that damaged struc- Technician B only
tural sheet metal should be removed
before any pulling and straightening
is performed. Technician B says that
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damaged structural metal should re-
main to be used for pulling attachment
areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct
8. Which of the following is the computer Controller
in the vehicle?
Controller
Pump
Speed Sensors
Valves
9. If an insured fails to report a claim in a Send the insured a reservation of
timely fashion, the adjuster will imme- rights letter..
diately:
Deny the claim.
Send the insured a reservation of
rights letter.
Cease the claims investigation.
Seek the advice of the company's at-
torney
10. If an auto appraiser uses the actual The salvage value of the damaged
cost method to determine a vehicle's vehicle
value, which of the following is not a
factor?:
The location of the vehicle of like kind
and quality
The salvage value of the damaged ve-
hicle
The actual cost of an available vehicle
in similar condition to or better than
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the motor vehicle being appraised
The vehicle being appraised is similar
to the damaged vehicle in its pre-dam-
aged condition
11. A structural rail is being cut for sec- Technician B only
tioning. Technician A says to use a cut-
ting torch to make the final cut line.
Technician B says to use a cut-off
wheel or saw to make the final cut. Who
is right?
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct
12. Which of the following coverages is Medical Payments and Physical
included as "no-fault" coverage on the Damage
standardized Personal Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Dam-
age.
A state-mandated "no-fault" coverage
plan.
Liability coverage.
13. Following the payment of an automo- The insurer
bile claim, the salvaged property be-
comes the property of:
The insured
The insurer
A third party salvage company con-
tracted by the insured
The State until sold and the proceeds
deducted from the claim payment to
the insured
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14. A car has adjustable door hinges. Technician A only
There is a significant gap at the top of
the front top and the bottom as well
between the front fender and the wind-
shield support column of the door.
Technician A says the gap can be
adjusted by repositioning the hinges.
Technician B says the gap can be ad-
justed by shimming the hinges. Who is
right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct
15. Driver 1 and Driver 2 are in an accident. Pay the property damage and
Driver 2 has the following damages: rental car expense and settle the
bodily injury at a later time..
Property Damage - $1,000
Rental Car Expense - $500
Emergency Room Expense - $400
Lost Wages - $300
The extent of the bodily injury will not
be known for six months. How should
the adjuster on this claim pay dam-
ages for Driver 2?
Pay all damage to date, provide a full
and final release has been signed by
Driver 2.
Pay nothing until total of all damages
has been determined.
Pay the property damage and rental
car expense and settle the bodily in-
jury at a later time.