Apple Device Support 2024 study guide(download to pass).

True or False: You can complete the initial setup and configuration of a new Apple device without signing in with an Apple ID. True Can a regular family can create and manage Apple IDs to restrict access. No. Only organizations can create and manage a Managed Apple ID to administer access to Apple services and organization resources and to distribute applications. True or False: If you use a device with both a Managed Apple ID and a personal Apple ID, your personal data and the organization's data will be merged. False: You can continue to access your personal data with your personal Apple ID — without the organization having access to this data. How many failed attempts before a managed Apple ID is locked or disabled? 10 times in a row How do users reset passwords for managed Apple IDs? The Administrator will need to reset the password. How do Apple ID administrators reset their password if there are no other administrators? They must use the website to reset their password for Apple Business Manager, Can a Managed Apple ID use an iCloud Mail Account? No How do you see if an iPad or iPhone is managed? Settings > General > VPN & Device Management How do you see if a Mac is managed? System Settings > Privacy & Security > Profiles What is the best way to check whether a Mac is managed through an MDM solution? Access the list in System Settings > Privacy & Security > Profiles. What is the best way to check whether managed settings of iPhone or iPad devices are interacting with your troubleshooting of Wi-Fi issues? Find the MDM profile, and tap More Details. A user can't print at the office while using their Managed Apple ID on their user-owned iPhone. During troubleshooting, where would you check for MDM settings interacting with AirPrint? Settings > General > VPN & Device Management > Managed Account > Profiles and Device Management Three roles that can create managed new users with managed Apple IDs: Administrator, People Manager, Site Manager What can you do when you sign in to your Apple ID on another Apple device? You can sync designated data and settings from your other devices. What happens if you complete the setup of a new Apple device without signing in with an Apple ID? Some services and features are unavailable until an Apple ID is associated with the device. Which option doesn't work for creating a new Apple ID? Apple TV In the App Store, a user can browse and view apps but can't buy them. Why? The user is signed in with a Managed Apple ID. How much iCloud storage do Managed Apple IDs get? 5GB Can Managed Apple IDs have their pictures backed up on iCloud Photos? No What must be enabled to use Continuity features? Wi‑Fi and Bluetooth What iOS is required to use Continuity features with a Managed Apple ID? iOS 17 or later, iPadOS 17 or later, and macOS Sonoma or later What is Universal Control? When your Mac is near another Mac or iPad, you can use a single keyboard and trackpad, or a connected mouse, to work across the devices. Which of these services does iCloud provide? Storage, backup, and file recovery Your MDM administrator turned on the "Managed App's stored data in iCloud" MDM restriction. How does this affect users with managed iPhone and iPad devices? Users can't store data from managed apps in iCloud. What must you have to use most Continuity features on your Apple devices? An Apple ID with iCloud features enabled What does iCloud require to work? Current software, an Apple ID, and an internet connection When can your Mac use Personal Hotspot on your iPhone to connect to the internet? When your Mac and your iPhone are within range of each other Which enhancements to the user experience are available through an MDM solution? Automated installation of certificates and applications and configuration of email A device is managed and supervised can be...? It's organization-owned and went through Automated Device Enrollment. What is the best way to check whether a Mac is managed through an MDM solution? Access the list in System Settings > Privacy