Advent Health Test Notes – Questions & Answers
What is AdventHealth's mission? ✔️Ans - "Extending the healing
ministry of Christ."
AdventHealth's mission centers on 3 principles, what are they? ✔️Ans -
1) Trust
2) Belonging
3) Hope
What is AdventHealth's vision? ✔️Ans - To be a global pace-setter
delivering permanent faith-based health care
What words are part of our vision? (CWAVE) ✔️Ans - 1) Connected
2) Wholistic
3) Affordable
4) Viable
5) Exceptional
What are the values? ✔️Ans - • Quality & Service Excellence
• Community Wellbeing
• High Ethical Standards
• Stewardship
• Inclusiveness
What are our Service Standards? ✔️Ans - 1) Keep me Safe
2) Love Me
3) Own It
4) Make it Easy
What acronym falls under Love Me? ✔️Ans - iCARE
What does iCARE stand for? ✔️Ans - I -Introduce
C-Connect
A- Anticipate
R - Reinforce information
E - Extend
, What acronym falls under OWN IT? What does it stand for? ✔️Ans - ACT
A - Acknowledge & apologize
C - Correct
T - Thank
What is CREATION Health? ✔️Ans - CREATION HEALTH:
A whole-person health philosophy designed to prevent disease and help
people live life to the fullest by focusing on mind, body, and spirit.
What does the acronym CREATION stand for? ✔️Ans - C - Choice
R - Rest
E - Environment
A - Activity
T - Trust
I - Interpersonal relationships
O - Outlook
N- Nutrition
What is our Culture of Excellence? ✔️Ans - "Caring for others as we
would want to be cared for."
These principles guide our service behavior and interactions with patients,
guests, staff, etc.
What are they? ✔️Ans - 1. Simple
2. Doable
3. Meaningful
4. Sustainable
5. Transferable
A global leader in standards and industry certifications committed to
increasing patient safety and
reducing errors in healthcare.
It is AdventHealth's accreditation agency: ✔️Ans - DNV
What is the Agency for Healthcare Administration primarily responsible
for? ✔️Ans - Primarily responsible for state's Medicaid program,
licensure of the state's health care facilities.
What is AdventHealth's mission? ✔️Ans - "Extending the healing
ministry of Christ."
AdventHealth's mission centers on 3 principles, what are they? ✔️Ans -
1) Trust
2) Belonging
3) Hope
What is AdventHealth's vision? ✔️Ans - To be a global pace-setter
delivering permanent faith-based health care
What words are part of our vision? (CWAVE) ✔️Ans - 1) Connected
2) Wholistic
3) Affordable
4) Viable
5) Exceptional
What are the values? ✔️Ans - • Quality & Service Excellence
• Community Wellbeing
• High Ethical Standards
• Stewardship
• Inclusiveness
What are our Service Standards? ✔️Ans - 1) Keep me Safe
2) Love Me
3) Own It
4) Make it Easy
What acronym falls under Love Me? ✔️Ans - iCARE
What does iCARE stand for? ✔️Ans - I -Introduce
C-Connect
A- Anticipate
R - Reinforce information
E - Extend
, What acronym falls under OWN IT? What does it stand for? ✔️Ans - ACT
A - Acknowledge & apologize
C - Correct
T - Thank
What is CREATION Health? ✔️Ans - CREATION HEALTH:
A whole-person health philosophy designed to prevent disease and help
people live life to the fullest by focusing on mind, body, and spirit.
What does the acronym CREATION stand for? ✔️Ans - C - Choice
R - Rest
E - Environment
A - Activity
T - Trust
I - Interpersonal relationships
O - Outlook
N- Nutrition
What is our Culture of Excellence? ✔️Ans - "Caring for others as we
would want to be cared for."
These principles guide our service behavior and interactions with patients,
guests, staff, etc.
What are they? ✔️Ans - 1. Simple
2. Doable
3. Meaningful
4. Sustainable
5. Transferable
A global leader in standards and industry certifications committed to
increasing patient safety and
reducing errors in healthcare.
It is AdventHealth's accreditation agency: ✔️Ans - DNV
What is the Agency for Healthcare Administration primarily responsible
for? ✔️Ans - Primarily responsible for state's Medicaid program,
licensure of the state's health care facilities.
