Hospitality and Tourism Industry
"Perishability " in the hotel industry refers to - correct answer the ideas that rooms aren't sold each night are wasted Corporate Philosophy - correct answer reflects the ethics, morals, fairness, and equality of an organization A "Moment of Truth" in the hospitality business is - correct answer any guest encounter, from welcome a guest, to serving food, to bringing the check Total quality management ( TQM) - correct answer empowers employees to work together to establish and meet or exceed guest service expectations
École, étude et sujet
- Établissement
- Hospitality and Tourism Industry
- Cours
- Hospitality and Tourism Industry
Infos sur le Document
- Publié le
- 2 septembre 2023
- Nombre de pages
- 6
- Écrit en
- 2023/2024
- Type
- Examen
- Contient
- Questions et réponses
Sujets
-
hospitality and tourism industry
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