ITIL 4 Foundation Practice Exam with Rationale Questions with 100% Correct Answers
Which practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management A. "Service desks provide a clear path for users to report issues, queries, and requests, and have them acknowledged, classified, owned, and actioned"
École, étude et sujet
- Établissement
- Chamberlain College Of Nursing
- Cours
- ITIL 4 Foundation Practice Exm with Rationale
Infos sur le Document
- Publié le
- 8 juillet 2023
- Nombre de pages
- 30
- Écrit en
- 2022/2023
- Type
- Examen
- Contient
- Questions et réponses
Sujets
-
itil 4 foundation practice exam with rationale