NRF Customer Sales & Service Review questions with correct answers

Retailing is comprised of all of the business activities that add value to the products and services customers buy. This includes: 1) merchandise assortment 2) packaging 3) customer service 4) All of the above - Answer All of the above List the elements of the distribution channel in the correct order: Men Want Real Chics - Answer Manufacturer, Wholesaler, Retailer, and Customer Ashley Furniture is an example of what type of retailer? - Answer Specialty Store The terms multichannel and omnichannel are very similar. Which of them places the focus on creating a seamless customer experience? - Answer Omnichannel The method by which consumers acquire products and services? - Answer Retailing The chain of business through which a good or service passes until it reaches the end consumer is called--- - Answer distribution channel Which of the following produces the product? 1) Distribution Channel 2) manufacturer 3) Retailing