State Farm Auto Adjuster Certification Exam
(Complete Solution)
ACV - actual cash value
After Market Parts - Parts produced by a 3rd party for use on automobiles.
Betterment - An improvement made to and automobile that increases its value, rather than a repair
that simply maintains its current value
BL - Blend
Blend - This operation is equal to half the RF time on a panel. Blend would be necessary if an
adjacent panel required some paint so the color would match. If damage is within 18" of an adjacent
panel then blend. Allow 36" if it is a metallic or gold paint, because the paints are hard to match.
Bridge - Bridging occurs between 2 surfaces painted at the same time. A good example would be
seen between a molding and the panel Eventually the bridge will crack between the two and the
integrity of the paint will deteriorate. Bridging is most often related to R&I. If a shoes does not strip
a panel naked then bridging will most likely occur.
CEG - Collision Estimating Guide
Collision Estimating Guide - A reference for how much time the average mechanic or painter will
require performing a specific task.
Clean and Retape - When an adhesive molding, nameplate, or emblem is removed and reinstalled.
The painter must clean the glue off and apply a new coat.
, Clear Coat - is used to seal in the color pigment on a panel. Most vehicles have two stage paint which
is first coat color, second coat clear.
Corrosion Protection - This material is applied to the underside of a panel to prevent corrosion.
This protection needs to be considered when when estimating damage repair.
Deductible - An amount, stated on the policy , for which the policy holder is responsible.
Deductibles are assessed on a per incident basis.
Depreciation - The decrease in the market value of a vehicle over time. The amount of yearly
depreciation is affected by variables including car condition, resale market supply and demand, and
reputation of the manufacturer and or model.
DOL - Date of Loss
Date of Loss - The date when the damage occurred.
EFS - Estimator Fact Sheet
Estimator Fact Sheet - the fact sheet is accompanied with each claim. Before evaluating the damage
you will need to verify all information on the efs. It will have important information such as the
deductible, VIN, and date of loss.
Flex Additive - This is added to the paint when applying it to a plastic part. Plastic parts will bend
slightly with wind and the paint must be flexible to prevent cracking.
HSLA - High Strength Low Alloy
(Complete Solution)
ACV - actual cash value
After Market Parts - Parts produced by a 3rd party for use on automobiles.
Betterment - An improvement made to and automobile that increases its value, rather than a repair
that simply maintains its current value
BL - Blend
Blend - This operation is equal to half the RF time on a panel. Blend would be necessary if an
adjacent panel required some paint so the color would match. If damage is within 18" of an adjacent
panel then blend. Allow 36" if it is a metallic or gold paint, because the paints are hard to match.
Bridge - Bridging occurs between 2 surfaces painted at the same time. A good example would be
seen between a molding and the panel Eventually the bridge will crack between the two and the
integrity of the paint will deteriorate. Bridging is most often related to R&I. If a shoes does not strip
a panel naked then bridging will most likely occur.
CEG - Collision Estimating Guide
Collision Estimating Guide - A reference for how much time the average mechanic or painter will
require performing a specific task.
Clean and Retape - When an adhesive molding, nameplate, or emblem is removed and reinstalled.
The painter must clean the glue off and apply a new coat.
, Clear Coat - is used to seal in the color pigment on a panel. Most vehicles have two stage paint which
is first coat color, second coat clear.
Corrosion Protection - This material is applied to the underside of a panel to prevent corrosion.
This protection needs to be considered when when estimating damage repair.
Deductible - An amount, stated on the policy , for which the policy holder is responsible.
Deductibles are assessed on a per incident basis.
Depreciation - The decrease in the market value of a vehicle over time. The amount of yearly
depreciation is affected by variables including car condition, resale market supply and demand, and
reputation of the manufacturer and or model.
DOL - Date of Loss
Date of Loss - The date when the damage occurred.
EFS - Estimator Fact Sheet
Estimator Fact Sheet - the fact sheet is accompanied with each claim. Before evaluating the damage
you will need to verify all information on the efs. It will have important information such as the
deductible, VIN, and date of loss.
Flex Additive - This is added to the paint when applying it to a plastic part. Plastic parts will bend
slightly with wind and the paint must be flexible to prevent cracking.
HSLA - High Strength Low Alloy
