CHAPTER 1
Understanding Human Relations
,Human relations
Human relations is what we do every day when we
meet, communicate, solve problems, etc.
The study of human relations has two goals:
Gain a better understanding of the interactions between people
Develop applications for encouraging more effective interactions
and relationships
Definition: Human relations is a field that seeks to
understand those aspects of interpersonal relations
most directly linked to individual, group, and
organizational goals in work settings.
, Human relations
Myth versus reality
Human relations provides a guaranteed formula
for success
Human relations tells you how to manipulate
other people successfully
Human relations is just common sense
Understanding Human Relations
,Human relations
Human relations is what we do every day when we
meet, communicate, solve problems, etc.
The study of human relations has two goals:
Gain a better understanding of the interactions between people
Develop applications for encouraging more effective interactions
and relationships
Definition: Human relations is a field that seeks to
understand those aspects of interpersonal relations
most directly linked to individual, group, and
organizational goals in work settings.
, Human relations
Myth versus reality
Human relations provides a guaranteed formula
for success
Human relations tells you how to manipulate
other people successfully
Human relations is just common sense
