MGMT-3103-1 Week 3 Midterm Exam

1) Q: According to the Collison and Parcell textbook, knowledge management focuses on more than just know how because it is also important to have: 2) Q: In an organization, learning takes place at what level? 3) Q: According to Thite (2004), in order for knowledge to be a strategic goal leading to a competitive advantage, it must be: 4) Q: According to the Collison and Parcell textbook, the first part of the holistic model of knowledge management is to ensure that learning occurs: 5) Q: Knowledge integration is: 6) Q: According to the Collison and Parcell textbook, in order to create an environment in which knowledge flourishes, we need: 7) Q: Second-generation KM focuses on: 8) Q: According to Thite (2004), learning in an organization is mostly: 9) Q: AccordingtoHendriks(1999),acommonmotivationtointroducingtechnologyintotheworkplaceisthatit may the individual knowledgeworker. 10) Q: The four pillars that support KM initiatives are: 11) Q: In second-generation KM, Knowledge Life Cycles are seen as: 12) Q: Who creates valuable organizational knowledge? 13) Q: According to Maslow's Hierarchy Theory of Motivation (Hendriks, 1999), motivation for knowledge work comes from what level in the hierarchy? 14) Q: Learning and innovation is a(n): 15) Q: According to economists(Knapp,1988), is becoming the most important product in the UnitedStates. 16) Q: According to Collison and Parcell, "captured knowledge" requires __________. 17) Q: People share knowledgebecause: 18) Q: How is second-generation KM different from first-generation KM? 19) Q: Information Technology (IT)-centric KM focuses on: 20) Q: AccordingtoThite(2004),HRmanagersneedtoshifttheirfocusto knowledgeprocesses. 21) Q: The three fundamental knowledge processes are: 22) Q: According to Collison and Parcell, the starting point for using the holistic model: 23) Q: Knowledge validation refers to: 24) Q: According to the Collison and Parcell textbook, Knowledge Management is about all of the following processes except: 25) Q: According to Herzberg's Two Factor Theory of Motivation (Hendriks, 1999), hygiene factors are unlikely to contribute to: