Table of Contents
Inhoud........................................................................................................... 1
HC1 onderzoek............................................................................................... 5
Definitie........................................................................................................................... 5
Een gestructureerd proces..............................................................................................5
Onderzoeksmethoden...................................................................................................... 5
Kwalitatieve onderzoeksmethoden...............................................................................6
HC2 Probleem-definitie...................................................................................9
1. 2 problemen definieren............................................................................................... 9
Problem definition........................................................................................................ 9
Challenge................................................................................................................... 10
Van MDP naar RP........................................................................................................ 11
Toepassing mobile banken......................................................................................... 11
Onderzoeksvragen en het nut van theorie.....................................................................12
theorie........................................................................................................................ 12
Waarom theorie handig is........................................................................................... 14
hypotheses.................................................................................................................... 14
Secundaire data......................................................................................................... 14
HC3 Onderzoeksopzet...................................................................................16
Vragenlijsten.................................................................................................................. 16
Wat is goed meten?....................................................................................................... 16
Wat kun je meten?...................................................................................................... 17
Wat is meten?............................................................................................................. 17
Wat kenmerkt goed meten?.......................................................................................17
Hoe stel je een vragenlijst op?.......................................................................................18
Wat moet je vragen?.................................................................................................. 19
Wat vraag je en hoe vraag je het?..............................................................................19
, Antwoordopties........................................................................................................... 20
Meetniveaus.................................................................................................................. 22
Nominaal.................................................................................................................... 22
Ordinaal...................................................................................................................... 23
Interval....................................................................................................................... 23
Ratio........................................................................................................................... 23
Relaties onderling....................................................................................................... 24
Non metrische data.................................................................................................... 24
Opstellen vragenlijst...................................................................................................... 24
Vragenlijst afnemen.................................................................................................... 25
Context variabelen..................................................................................................... 26
Van vragenlijst naar dataset.......................................................................................... 26
HC4 Data verzameling & hypothese testen....................................................27
Steekproef basics.......................................................................................................... 27
Doel van steekproeven............................................................................................... 27
Terminologie............................................................................................................... 27
Het nemen van een steekproef..................................................................................27
3.Steekproef methoden: probability sampling...............................................................28
Sampling technieken.................................................................................................. 28
4.Steekproefgrootte....................................................................................................... 33
In praktijk................................................................................................................... 33
Non response................................................................................................................. 33
Hypothese testen.......................................................................................................... 34
Stap 1 : Wat is je hypothese?.....................................................................................35
Hypotheses H(0) en H(1)............................................................................................ 35
P-waarden.................................................................................................................. 35
HYPOTHESES: 1-ZIJDIG EN 2-ZIJDIG............................................................................36
Literatuur hC1 – HC4.....................................................................................37
Harvard tip sheet question wording...............................................................................37
Common Survey Sampling Techniques..........................................................................39
, Wat is sampling?........................................................................................................ 39
Representatieve steekproef........................................................................................ 39
Statistiek vs. parameter............................................................................................. 39
Sampling error (steekproeffout).................................................................................40
Sampling distribution & centrale limietstelling...........................................................40
Sampling frame.......................................................................................................... 40
Responspercentage.................................................................................................... 40
Probability (random) sampling methods.....................................................................40
Systematic Sampling.................................................................................................. 41
Kernboodschap........................................................................................................... 41
Harvard tip sheet sampling............................................................................................ 41
Sampling error (steekproeffout).................................................................................41
Soorten steekproeven................................................................................................ 41
Kernboodschap........................................................................................................... 44
Responsie college........................................................................................45
EXAMENVRAGEN............................................................................................................ 45
Examenvraag 1.......................................................................................................... 45
Examenvraag 2.......................................................................................................... 45
Examenvraag 3.......................................................................................................... 46
Examenvraag 4.......................................................................................................... 47
Examenvraag 5.......................................................................................................... 47
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