2020 – 2021 Master of Information Management
Table of Contents
Part 1 – Intro: what and why
Topic: Business Analysis
Session A1 Introduction page 1 – 36
Session A2 From Strategy to solution page 1 – 20
Part 2 – Concepts
Topic: Business Analysis and the Systems Approach
Session A3 Decision Modeling and DMN page 1 – 59
Part 3 – Modeling Approaches
Topic: Rules and Decisions
Session A4 Problem Analysis and Business Rules page 1 – 39
Part 4 – Analyzing the business: AS IS
Topic: Decision modeling
Session A5 Decision Tables and DMN page 1 – 44
Example: Car Rental page 1 – 6
Topic: Declarative BPM
Session A6 Declarative business process modeling page 1 – 44
Session A9 Requirements elicitation page 1 – 30
Part 5 – Improving the Business: TO BE
Topic: Requirements
Session A10 Requirements engineering and analysis page 1 – 30
Session A11 UML – system analysis & design methods page 1 – 41
Part 6 – Automating the Business
Topic: Project Management
Session A12 Project Management page 1 – 29
Topic: Design
Session A13 Design, implementation and testing page 1 - 19
Enterprise Analysis 1
,Part 7 – RECAP
Session Recap & Q&A page 1
Enterprise Analysis 2
,Chapter 1 - Introduction
Where do we find problems? By looking what happens in the business => analysing the business and looking for
interesting info opportunities. Or looking at companies in the past.
Third: take two/three managers => brainstorm about interesting opportunities also effective approach
Business Analysis
Agenda
1. We
2. Intro
3. Contents
4. Q&A
5. Resources
o Text
o Slides
o Toledo
6. Sessions
o Normal sessions
o Guest sessions
7. Assignments
What is Business Analysis?
¤ Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders
in order to understand the structure, policies, and operations of an organization, and to recommend
solutions that enable the organization to achieve its goals.
Liaison: the bridge between the business & other stakeholders, and IT, like a middleman.
BA: mission: goals of the organisation, talks to stakeholders & tries to solve these problems. General function in
whatever area there is a need.
Most problems are not technical.
Technical people are usually not able to solve the non-technical problems.
Enterprise Analysis 3
, What is a Business Analyst?
¤ A business analyst is any person who performs business analysis activities, no matter what
their job title or organizational role may be.
¤ Business analysis practitioners include not only people with the job title of business analyst,
but may also include business systems analysts, systems analysts, requirements engineers,
process analysts, product managers, product owners, enterprise analysts, business
architects, management consultants, or any other person who performs the tasks
described in the BABOK® Guide
(from the IIBA “BABOK V2”)
Try to solve a problem, in or outside the company, with their expertise (technical, managerial, psychological
etc).
Setting the Scene
Video slide 8
Communication problem: no one understands what the other is doing, language problems and trying to define
what are we talking about, what is the solution etc. Dealing with the language is step 1
IIBA
Step 2: what is really the problem
Enterprise Analysis 4