BUS 271 FINAL OLE MISS JANET DICKENS
If the receiver's reaction will likely be negative, then the organizational approach should
be - Answers -
____________ act as contextual or environmental forces on communication because
they set boundaries in which communication rightfully occurs. - Answers -Legal and
ethical constraints
What level of laws affect the way that various business activities are conducted? -
Answers -International, federal, state, and local
One's own ____________ ____________ will often influence what a person is willing to
say in a message - Answers -ethical standards
What is the purpose of communication? - Answers -to inform, persuade, and entertain
factors that hinder communication - Answers -interferences
What are characteristics of effective groups?(7) - Answers -1. common goals
2. role perception
3. longevity
4. size
5. status
6. group norms
7. leadership
strategies to organize workers into teams (4) - Answers -1. task force
2. quality assurance team
3. cross-functional team
4. product development team
Team development stages (4) - Answers -1. forming
2. storming
3. norming
4. performing
advantages of meeting management- face-to-face meetings (5) - Answers -1. provide
rich, nonverbal cues
2. preferred when dealing with sensitive issues
3. beneficial when participants do not know one another
4. used when participants are same place at the same time
5. Establish group rapport
, Disadvantages of meeting management-face-to-face meetings (2) - Answers -1. Pose
logistical issues of schedules and distance
2. may be dominated by aggressively vocal and high-status members
advantages of meeting management: Electronic meetings (2) - Answers -1. facilitate
geographically dispersed groups
2. speed up follow-up activities though electronically recording decisions and action
items
Disadvantages of meeting management: Electronic meetings (3) - Answers -1. fail to
replace face-to-face contact
2. Make consensus harder to reach
3. Dependent upon keyboarding skills of all the participants
2 main points for effective meetings - Answers -1. Distribute the agenda in advance
2. Seek consensus
There are 5 essential steps of preparation including: - Answers -(1) Considering the
applicable contextual forces, (2) determining the purpose of the message and an
appropriate channel, (3) envisioning the audience, (4) adapting the message to the
audience, and (5) organizing the message.
Which voice should you use to create powerful sentences? and why - Answers -active-
subject of a sentence is the doer of an action
powerful sentences emphasize ________ and use what 3 techniques? - Answers -
important ideas;
1. sentence structure
2. repetition
3. words that label, position, and space and format
4 requirements for developing coherent paragraphs - Answers -1. topic sentences-
Identifies the portion of the topic being discussed (Presents the central idea of the
paragraph)
2. Deductive paragraph: Topic sentence precedes the details
3.Inductive paragraph: Topic sentence follows the details
4.Coherence: Each sentence is linked to the preceding sentences in some way
6 visual enhancements to improve readability - Answers -1.Enumerations
2. tables and graphs
3.enumerated or bulletin lists
4. headings
5. lines and borders
6. relevant images
If the receiver's reaction will likely be negative, then the organizational approach should
be - Answers -
____________ act as contextual or environmental forces on communication because
they set boundaries in which communication rightfully occurs. - Answers -Legal and
ethical constraints
What level of laws affect the way that various business activities are conducted? -
Answers -International, federal, state, and local
One's own ____________ ____________ will often influence what a person is willing to
say in a message - Answers -ethical standards
What is the purpose of communication? - Answers -to inform, persuade, and entertain
factors that hinder communication - Answers -interferences
What are characteristics of effective groups?(7) - Answers -1. common goals
2. role perception
3. longevity
4. size
5. status
6. group norms
7. leadership
strategies to organize workers into teams (4) - Answers -1. task force
2. quality assurance team
3. cross-functional team
4. product development team
Team development stages (4) - Answers -1. forming
2. storming
3. norming
4. performing
advantages of meeting management- face-to-face meetings (5) - Answers -1. provide
rich, nonverbal cues
2. preferred when dealing with sensitive issues
3. beneficial when participants do not know one another
4. used when participants are same place at the same time
5. Establish group rapport
, Disadvantages of meeting management-face-to-face meetings (2) - Answers -1. Pose
logistical issues of schedules and distance
2. may be dominated by aggressively vocal and high-status members
advantages of meeting management: Electronic meetings (2) - Answers -1. facilitate
geographically dispersed groups
2. speed up follow-up activities though electronically recording decisions and action
items
Disadvantages of meeting management: Electronic meetings (3) - Answers -1. fail to
replace face-to-face contact
2. Make consensus harder to reach
3. Dependent upon keyboarding skills of all the participants
2 main points for effective meetings - Answers -1. Distribute the agenda in advance
2. Seek consensus
There are 5 essential steps of preparation including: - Answers -(1) Considering the
applicable contextual forces, (2) determining the purpose of the message and an
appropriate channel, (3) envisioning the audience, (4) adapting the message to the
audience, and (5) organizing the message.
Which voice should you use to create powerful sentences? and why - Answers -active-
subject of a sentence is the doer of an action
powerful sentences emphasize ________ and use what 3 techniques? - Answers -
important ideas;
1. sentence structure
2. repetition
3. words that label, position, and space and format
4 requirements for developing coherent paragraphs - Answers -1. topic sentences-
Identifies the portion of the topic being discussed (Presents the central idea of the
paragraph)
2. Deductive paragraph: Topic sentence precedes the details
3.Inductive paragraph: Topic sentence follows the details
4.Coherence: Each sentence is linked to the preceding sentences in some way
6 visual enhancements to improve readability - Answers -1.Enumerations
2. tables and graphs
3.enumerated or bulletin lists
4. headings
5. lines and borders
6. relevant images
