WGU C208 EXAM 2025/2026 QUESTIONS
AND ANSWERS 100% PASS.
Leadership - ANS Leadership is the process by which one person influences the thoughts,
attitudes, and behaviors of others
Organizational Change - ANS The act of making an organization something different from
what it is or from what it would be if left alone
Change Management - ANS The process of managing change in an organization
Creativity - ANS The generation of new ideas by individuals and teams
Innovation - ANS The process by which an organization generates new ideas and converts
them into new products, business practices, and strategies that create value
Organizational Culture - ANS The basic tacit assumptions about how the world is and ought
to be that a group of people share and that determines their perceptions, thoughts, feelings,
and their overt behavior
Organizational Culture Assessment Model - ANS Four types of cultures:
Clan, Adhocracy, Market, and Hierarchy
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Clan Culture - ANS Focus: Internal
Preference: Flexibility
Leadership: Mentor, Team builder
Adhocracy Culture - ANS Focus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
Market Culture - ANS Focus: External
Preference: Stability / Control
Leadership: Demanding, Market-driven
Hierarchy Culture - ANS Focus: Internal
Preference: Stability / Control
Leadership: Demanding, Market-driven
Cultural Web - ANS Used to understand and possibly change an organization's Culture
Six elements:
Stories
Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
Cultural Web - Stories - ANS Past events and what people talk about
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
AND ANSWERS 100% PASS.
Leadership - ANS Leadership is the process by which one person influences the thoughts,
attitudes, and behaviors of others
Organizational Change - ANS The act of making an organization something different from
what it is or from what it would be if left alone
Change Management - ANS The process of managing change in an organization
Creativity - ANS The generation of new ideas by individuals and teams
Innovation - ANS The process by which an organization generates new ideas and converts
them into new products, business practices, and strategies that create value
Organizational Culture - ANS The basic tacit assumptions about how the world is and ought
to be that a group of people share and that determines their perceptions, thoughts, feelings,
and their overt behavior
Organizational Culture Assessment Model - ANS Four types of cultures:
Clan, Adhocracy, Market, and Hierarchy
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Clan Culture - ANS Focus: Internal
Preference: Flexibility
Leadership: Mentor, Team builder
Adhocracy Culture - ANS Focus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
Market Culture - ANS Focus: External
Preference: Stability / Control
Leadership: Demanding, Market-driven
Hierarchy Culture - ANS Focus: Internal
Preference: Stability / Control
Leadership: Demanding, Market-driven
Cultural Web - ANS Used to understand and possibly change an organization's Culture
Six elements:
Stories
Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
Cultural Web - Stories - ANS Past events and what people talk about
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
