Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 1
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,TEST BANK FOR zl zl
Principles of Information Systems 15th Edition by Ralph Stair, Mark Perew, Lakeisha Magwood Vance Copyri
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ght 2025zl
Chapter1 -14 zl
Ch 01 Information Systems: People, Technology, Processes, and Structure
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1. A well-designed information system includes some form of
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to monitor and control its operation.
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a. feedback mechanism zl
b. data analysis zl
c. information component zl
d. software processing zl
ANSWER: a
RATIONALE: A well- zl
designed information system includes some form of feedback mechanism to monitor a
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nd control its operation. This feedback ensures that the system continues to operate in a
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n effective and efficient manner. Data and software are components of an information sy
zl zl zl zl zl zl zl zl zl zl zl zl zl
stem but by themselves monitor or control an information system.
zl zl zl zl zl zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zl PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system. zl zl zl zl zl zl zl zl zl zl zl zl zl
TOPICS: 1.1: What Is an Information System?
zl zl zl zl zl
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 10/22/2024 1:31 PM zl zl
DATE MODIFIED: zl 10/22/2024 1:31 PM zl zl
2. The zl
component of an information system makes the difference between success and failure in all organizations.
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a. procedures
b. people
c. data
d. software
ANSWER: b
RATIONALE: People are involved in many aspects of information systems. You can have the right dat
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a, software, hardware, and procedures in place, but without the right people to build, m
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aintain, interpret, and get the right results from an information system, the information
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system will not be successful.
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POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 2 zl
,LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
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system.
TOPICS: 1.1: What Is an Information System? zl zl zl zl zl
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 10/22/2024 1:31 PM zl zl
DATE MODIFIED: zl 10/22/2024 1:31 PM zl zl
3. A zl
is a set of related activities that takes input, adds value, and creates output for the customer.
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
a. standard
b. procedure
c. process
d. model
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for
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the customer. A procedure defines the steps to follow to achieve a specific end result; a
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model is a representation (or diagram) of something such as a process or procedure; a s
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tandard is an acceptable level of quality for a process.
zl zl zl zl zl zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zl PerVa.POIS5E.25.1.4 - zl
Describe each of the five elements that make up an information system.
zl zl zl zl zl zl zl zl zl zl zl zl
TOPICS: 1.1: What Is an Information System?
zl zl zl zl zl
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 10/22/2024 1:32 PM zl zl
DATE MODIFIED: zl 10/22/2024 1:32 PM zl zl
4. An organization's data center, servers, software applications, and databases are an example of its
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.
a. technology infrastructure zl
b. five-component model zl
c. software
d. hardware
ANSWER: a
RATIONALE: An organization's technology infrastructure includes all of its hardware, software, dat
zl zl zl zl zl zl zl zl zl zl
abases, networks, facilities (such as data centers and server rooms), and services provi
zl zl zl zl zl zl zl zl zl zl zl zl
ded by third parties (such as outside consultants, leased hardware, third-
zl zl zl zl zl zl zl zl zl zl
party software, and outside storage).
zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 3 zl
, LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 -zl zl
Describe each of the five elements that make up an information system. zl zl zl zl zl zl zl zl zl zl zl zl
TOPICS: 1.1: What Is an Information System? zl zl zl zl zl
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 10/22/2024 1:32 PM zl zl
DATE MODIFIED: zl 10/22/2024 1:32 PM zl zl
5. Which of the following is NOT an example of a process?
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a. A chef makes spaghetti and serves it to a customer.
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b. A salesperson takes a customer order for a truck.
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c. A university student turns on a computer in the lab.
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d. A porter checks in and cleans a vehicle to be re-rented.
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ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
the customer. An employee turning on a computer could be a step within a process, but
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it in itself is not a process. All of the other choices—the chef, salesperson, and porter—
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take input, add value, and create output for the customer.
zl zl zl zl zl zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zl PerVa.POIS5E.25.1.4 - zl
Describe each of the five elements that make up an information system.
zl zl zl zl zl zl zl zl zl zl zl zl
TOPICS: 1.1: What Is an Information System?
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KEYWORDS: Bloom's: Apply zl
DATE CREATED: zl 10/22/2024 1:32 PM zl zl
DATE MODIFIED: zl 1/17/2025 4:37 AM zl zl
6. A series of activities that an organization performs to transform inputs into outputs in such a way that the val
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ue of the input is increased is a
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a. process
b. procedure
c. supply chain zl
d. value chain zl
ANSWER: d
RATIONALE: The value chain is a series of activities that an organization performs to transform inpu
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ts into outputs in such a way that the value of the input is increased. The supply chain is
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a key value chain whose primary processes include inbound logistics, operations, outb
zl zl zl zl zl zl zl zl zl zl zl
ound logistics, marketing and sales, and service. An organization's supply chain enco
zl zl zl zl zl zl zl zl zl zl zl
mpasses the processes required to get the right product or service into the right consum
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er's hands in the right quantity at the right time and at the right cost.
zl zl zl zl zl zl zl zl zl zl zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 4 zl
zl zl zl zl zl Page 1
zl
,TEST BANK FOR zl zl
Principles of Information Systems 15th Edition by Ralph Stair, Mark Perew, Lakeisha Magwood Vance Copyri
zl zl zl zl zl zl zl zl zl zl zl zl zl zl
ght 2025zl
Chapter1 -14 zl
Ch 01 Information Systems: People, Technology, Processes, and Structure
zl zl zl zl zl zl zl zl
1. A well-designed information system includes some form of
zl zl zl zl zl zl zl zl
to monitor and control its operation.
zl zl zl zl zl
a. feedback mechanism zl
b. data analysis zl
c. information component zl
d. software processing zl
ANSWER: a
RATIONALE: A well- zl
designed information system includes some form of feedback mechanism to monitor a
zl zl zl zl zl zl zl zl zl zl zl
nd control its operation. This feedback ensures that the system continues to operate in a
zl zl zl zl zl zl zl zl zl zl zl zl zl zl
n effective and efficient manner. Data and software are components of an information sy
zl zl zl zl zl zl zl zl zl zl zl zl zl
stem but by themselves monitor or control an information system.
zl zl zl zl zl zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zl PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system. zl zl zl zl zl zl zl zl zl zl zl zl zl
TOPICS: 1.1: What Is an Information System?
zl zl zl zl zl
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 10/22/2024 1:31 PM zl zl
DATE MODIFIED: zl 10/22/2024 1:31 PM zl zl
2. The zl
component of an information system makes the difference between success and failure in all organizations.
zl zl zl zl zl zl zl zl zl zl zl zl zl zl
a. procedures
b. people
c. data
d. software
ANSWER: b
RATIONALE: People are involved in many aspects of information systems. You can have the right dat
zl zl zl zl zl zl zl zl zl zl zl zl zl zl
a, software, hardware, and procedures in place, but without the right people to build, m
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aintain, interpret, and get the right results from an information system, the information
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system will not be successful.
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POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 2 zl
,LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information
zl zl zl zl zl zl zl zl zl zl zl zl zl
system.
TOPICS: 1.1: What Is an Information System? zl zl zl zl zl
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 10/22/2024 1:31 PM zl zl
DATE MODIFIED: zl 10/22/2024 1:31 PM zl zl
3. A zl
is a set of related activities that takes input, adds value, and creates output for the customer.
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
a. standard
b. procedure
c. process
d. model
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
the customer. A procedure defines the steps to follow to achieve a specific end result; a
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model is a representation (or diagram) of something such as a process or procedure; a s
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tandard is an acceptable level of quality for a process.
zl zl zl zl zl zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zl PerVa.POIS5E.25.1.4 - zl
Describe each of the five elements that make up an information system.
zl zl zl zl zl zl zl zl zl zl zl zl
TOPICS: 1.1: What Is an Information System?
zl zl zl zl zl
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 10/22/2024 1:32 PM zl zl
DATE MODIFIED: zl 10/22/2024 1:32 PM zl zl
4. An organization's data center, servers, software applications, and databases are an example of its
zl zl zl zl zl zl zl zl zl zl zl zl zl
.
a. technology infrastructure zl
b. five-component model zl
c. software
d. hardware
ANSWER: a
RATIONALE: An organization's technology infrastructure includes all of its hardware, software, dat
zl zl zl zl zl zl zl zl zl zl
abases, networks, facilities (such as data centers and server rooms), and services provi
zl zl zl zl zl zl zl zl zl zl zl zl
ded by third parties (such as outside consultants, leased hardware, third-
zl zl zl zl zl zl zl zl zl zl
party software, and outside storage).
zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 3 zl
, LEARNING OBJECTIVES: PerVa.POIS5E.25.1.4 -zl zl
Describe each of the five elements that make up an information system. zl zl zl zl zl zl zl zl zl zl zl zl
TOPICS: 1.1: What Is an Information System? zl zl zl zl zl
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 10/22/2024 1:32 PM zl zl
DATE MODIFIED: zl 10/22/2024 1:32 PM zl zl
5. Which of the following is NOT an example of a process?
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a. A chef makes spaghetti and serves it to a customer.
zl zl zl zl zl zl zl zl zl
b. A salesperson takes a customer order for a truck.
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c. A university student turns on a computer in the lab.
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d. A porter checks in and cleans a vehicle to be re-rented.
zl zl zl zl zl zl zl zl zl zl
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
the customer. An employee turning on a computer could be a step within a process, but
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl z
it in itself is not a process. All of the other choices—the chef, salesperson, and porter—
l zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
take input, add value, and create output for the customer.
zl zl zl zl zl zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zl PerVa.POIS5E.25.1.4 - zl
Describe each of the five elements that make up an information system.
zl zl zl zl zl zl zl zl zl zl zl zl
TOPICS: 1.1: What Is an Information System?
zl zl zl zl zl
KEYWORDS: Bloom's: Apply zl
DATE CREATED: zl 10/22/2024 1:32 PM zl zl
DATE MODIFIED: zl 1/17/2025 4:37 AM zl zl
6. A series of activities that an organization performs to transform inputs into outputs in such a way that the val
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
ue of the input is increased is a
zl zl zl zl zl zl zl zl .
a. process
b. procedure
c. supply chain zl
d. value chain zl
ANSWER: d
RATIONALE: The value chain is a series of activities that an organization performs to transform inpu
zl zl zl zl zl zl zl zl zl zl zl zl zl zl
ts into outputs in such a way that the value of the input is increased. The supply chain is
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
a key value chain whose primary processes include inbound logistics, operations, outb
zl zl zl zl zl zl zl zl zl zl zl
ound logistics, marketing and sales, and service. An organization's supply chain enco
zl zl zl zl zl zl zl zl zl zl zl
mpasses the processes required to get the right product or service into the right consum
zl zl zl zl zl zl zl zl zl zl zl zl zl zl
er's hands in the right quantity at the right time and at the right cost.
zl zl zl zl zl zl zl zl zl zl zl zl zl zl
POINTS: 1
QUESTION TYPE: zl Multiple Choice zl
HAS VARIABLES:
zl False
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 4 zl
