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ELABORATED RATIONALES TEST BANK
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Practice questions for this set
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Take the full depreciation amount in the first year
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1 accelerated depreciation 2 Agenda carrying
3 value 4 subgroup allegiance
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, Terms in this set (138)
Employees skew information based on personal
Agenda carrying
needs
Selective hearing only hearing what you want to hear
people perceive information differently based on
Differences in knowledge
knowledge
tells manager only what they think the manager wants
Filter effect
to hear
A subgroup demands allegiance from its members
subgroup allegiance
(nurses, kitchen staff)
Staff hesitant to approach a member of a higher status
Status difference
- nurse aide to doctor
language barrier staff does not understand technical jargon
staff withholds information that reflects negatively on
self-protection
themselves
Information overload Too much information and staff shuts down
Hiring rate of minorities must be at least 80% of the
Adverse impact
majority
Specifies job title, experience, and education
Job description requirements, salary, benefits, who you report to, and
then tasks to do the job
These concepts relate to employee behavior and how
Values and norms
we shape that behavior for our needs
value is like a policy - it is vague (we respect resident rights)
specific like a procedure (it implements the value - we
Norm address all residents in a calm voice by their last name
- expected behavior)
Email Electronic communication through internet