CERTIFIED BEHAVIORAL HEALTH CASE MANAGER (CBHCM)
ACTUAL Exam ALL QUESTIONS AND CORRECT ANSWERS
LATEST UPDATE THIS YEAR
Your answers
1 of 99
Term
Your client is on treatment to a Marchman Act order initiated by the
client's mother with whom he lives. The client's mother has left several
telephone messages saying she wants to know how he is doing in
treatment and wants to confirm her payment for a hallway house post-
treatment. After checking the clinical record, you find there is no
Release of information pertaining to the mother. Which of the following
is the BEST response?
,Give this one a go later!
With the client's permission, call the health center to advise them that the client has
the right to have the interpreter provided at no cost to the client.
Speak with the client and ask he is willing to complete a Release of
information that will
allow you to speak with his mother.
Let her know that this is a violation of ethical and professional conduct and she
needs to
remedy the situation immediately.
Decline the invitation and explain the concept of dual relationship
Don't know?
2 of 99
Term
The purpose of involving collateral sources in case management
activities is to:
Give this one a go later!
obtain resources necessary to
oversee the client's medical treatment
assist the client in meeting long-
plans
and short term goes.
, coordinate the client's educational manage the client's financial
goals resources directly
Don't know?
3 of 99
Term
What should case managers do when they realize they are
experiencing indications of compassion fatigue or burnout?
Give this one a go later!
Discuss what is occurring with Take additional time off without
their supervisor notice
Transfer responsibilities to another Ignore the symptoms and continue
case manager working
Don't know?
, 4 of 99
Term
Your client asks you to attend a picnic that is a benefit for her church.
The tickets cost $15.00 each. How should you respond?
Give this one a go later!
Decline the invitation and
Attend the event and maintain a
explain the concept of dual
casual relationship.
relationship
Decline the invitation and offer a Accept the invitation and discuss
different social event. personal interests.
Don't know?
5 of 99
Term
What is the PRIMARY reason professional networks are important to
case managers?
Give this one a go later!
ACTUAL Exam ALL QUESTIONS AND CORRECT ANSWERS
LATEST UPDATE THIS YEAR
Your answers
1 of 99
Term
Your client is on treatment to a Marchman Act order initiated by the
client's mother with whom he lives. The client's mother has left several
telephone messages saying she wants to know how he is doing in
treatment and wants to confirm her payment for a hallway house post-
treatment. After checking the clinical record, you find there is no
Release of information pertaining to the mother. Which of the following
is the BEST response?
,Give this one a go later!
With the client's permission, call the health center to advise them that the client has
the right to have the interpreter provided at no cost to the client.
Speak with the client and ask he is willing to complete a Release of
information that will
allow you to speak with his mother.
Let her know that this is a violation of ethical and professional conduct and she
needs to
remedy the situation immediately.
Decline the invitation and explain the concept of dual relationship
Don't know?
2 of 99
Term
The purpose of involving collateral sources in case management
activities is to:
Give this one a go later!
obtain resources necessary to
oversee the client's medical treatment
assist the client in meeting long-
plans
and short term goes.
, coordinate the client's educational manage the client's financial
goals resources directly
Don't know?
3 of 99
Term
What should case managers do when they realize they are
experiencing indications of compassion fatigue or burnout?
Give this one a go later!
Discuss what is occurring with Take additional time off without
their supervisor notice
Transfer responsibilities to another Ignore the symptoms and continue
case manager working
Don't know?
, 4 of 99
Term
Your client asks you to attend a picnic that is a benefit for her church.
The tickets cost $15.00 each. How should you respond?
Give this one a go later!
Decline the invitation and
Attend the event and maintain a
explain the concept of dual
casual relationship.
relationship
Decline the invitation and offer a Accept the invitation and discuss
different social event. personal interests.
Don't know?
5 of 99
Term
What is the PRIMARY reason professional networks are important to
case managers?
Give this one a go later!
