CORRECT ACTUAL QUESTIONS AND
CORRECTLY WELL DEFINED ANSWERS
LATEST ALREADY GRADED A+ 2025 – 2026
You're corporate communications leader and your employer
is considering a change to the company's health care
benefits in an attempt to reduce cost but continue providing
a competitive benefits package to attract and retain talent.
Research indicates that a majority of employees do not
understand their health care benefits and as a result, one in
three select the wrong plan, resulting in added costs for the
company and the employee. Employees are dissatisfied and
the company may be losing good workers. You're tasked
with improving employees' understanding of their benefits.
Your first step is to (select 2):
a. Create a communications plan to educate employees on
their benefits.
b. Conduct a survey of employees' attitudes toward their
benefits.
,c. Conduct a series of lunch and learns featuring health care
insurance vendors.
d. Conduct content analysis of employee benefits to identify
common issues precluding employee - ANSWERS-Answers:
B and D
Rationale:
(A) and (C) are not correct because it skips to taking action
before first defining the problem
(B) and (D) are correct because they seek research to better
identify and define the problem (EPR11 pp244-245, exhibit
12.4 p. 276, fig. 11.1 p. 240
(E) is not the best answer although it could be part of the
research phase
Healthtech Labs predominantly conducts research to benefit
water purification and sewage treatment projects and in
known in the industry and the community for its leading
work. However, a small medical research contract involving
the genetic modification to chimpanzees in an effort to test
the efficacy of a new drug in treating Type 1 diabetes has
been uncovered by animal advocacy group "ROAR." They
are planning a protest. As a director of communications
your strategy would include (Select two):
,a. Identifies and promotes several major medical
advancements that Healthtech Labs' research has helped
discover.
b. Create diversion and shift attention away from animal
testing and toward successful water research.
c. Ask employees who volunteer or advocate for animals in
some way to post their activity on social sites.
d. Create alliances with research organizations that have
benefited from Healthtech Labs' research. - ANSWERS-
Answer(s): B and D
B and D are correct because the
A and C are incorrect because they are tactics.
EPR 11 p. 273 Strategies and Tactics, APR Study Guide 2016,
p. 46 "strategy explains 'how' you will approach the
challenge of working toward your objectives."
You are the PR director for your local Humane Society. You
share your facility with the county animal control
department and the facility is in a bad state of disrepair. To
build a new facility you will need financial support from the
county council and local citizens. Which of the following is
not a strategy to garner support?
, A. Form alliances with key members of the community to
advocate for the project
B. Reiterate the important work the Humane Society and
Animal Control department provide citizens
C. Leverage public support for animal care to persuade
county council to provide funding
D. Hold town hall meetings around the county to talk about
the project - ANSWERS-Answer D
Rationale: D is a tactics, all other answers are strategies
Working on a large construction site in a remote location,
your company had to hire 30% of its workforce from the
local immigrant community. These employees are unfamiliar
with OSHA practices and some of the basic safety
procedures used on the project. This immigrant community
is characterized as very communal and family oriented, but
also very hierarchical. Most workers do not have a high
school education and are not fluent in English. Which tactic
would best help you overcome the barriers to
communicating with this employee group? (choose one)
A. Post safety information in their native language
B. Hold daily safety meetings with an interpreter and the
supervisor