WGU C201 Business Acumen Exam Multiple
Choices Questions and Answers
1.During the organizing process, when do managers assign activities
to employees and allocate required resources?
A) After identifying the problems or opportunities
B) After determining which activities are needed to achieve goals
C) After coordinating the activities of the employees
D) After grouping work activities and tasks into a logical structure
Answer D) After grouping work activities and tasks into a logical
structure.
2.A garment manufacturer has different departments for pattern
making, cutting, stitching, and finishing.
Which type of departmentalization has this company used to divide work
activities?
A) Product departmentalization
B) Process departmentalization
C) Functional departmentalization
D) Customer departmentalization
Answer B) Process departmentalization
3.Which level of management focuses on long-term planning in an
,organiza- tion?
A) Supervisory management
B) Project management
C) Top management
D) Middle management
Answer C) Top management
4.Which organizational structure utilizes a project management design?
A) Matrix organization
B) Line organization
C) Line-and-staff organization
D) Committee organization
Answer A) Matrix organization
5.What should managers do to create an effective organizational structure?
A) Create a flat organizational hierarchy
B) Establish clear expectations for employees
C) Make departments based on product offerings rather than functions
D) Reduce the span of management at each management level
Answer B) Establish clear expectations for employees
6.A grocery chain authorizes its store managers to hire staff, organize
promo- tional events, and make decisions such as issuing store credit and
processing refunds to prevent the escalation of complaints. It also ensures
that its sales staff is well equipped to address most customer queries
, without deferring to the store manager.
Which characteristic does the grocery chain emphasize in its organizational
structure in this scenario?
A) Competitive differentiation
B) Decentralization
C) Leverage
D) Narrow span of control
Answer B) Decentralization
7.Which managerial skill helps managers view their organization as a
unified whole?
A) Conceptual
B) Communication
C) Technical
D) Human
Answer C) Technical
8.A production manager of a toy manufacturing company is determining
the most cost-effective order of the work processes to assemble a new toy.
Which managerial task of production is control is the manager focusing on in
the given scenario?
A) Following up
B) Routing
C) Schedule
D) Dispatching
Choices Questions and Answers
1.During the organizing process, when do managers assign activities
to employees and allocate required resources?
A) After identifying the problems or opportunities
B) After determining which activities are needed to achieve goals
C) After coordinating the activities of the employees
D) After grouping work activities and tasks into a logical structure
Answer D) After grouping work activities and tasks into a logical
structure.
2.A garment manufacturer has different departments for pattern
making, cutting, stitching, and finishing.
Which type of departmentalization has this company used to divide work
activities?
A) Product departmentalization
B) Process departmentalization
C) Functional departmentalization
D) Customer departmentalization
Answer B) Process departmentalization
3.Which level of management focuses on long-term planning in an
,organiza- tion?
A) Supervisory management
B) Project management
C) Top management
D) Middle management
Answer C) Top management
4.Which organizational structure utilizes a project management design?
A) Matrix organization
B) Line organization
C) Line-and-staff organization
D) Committee organization
Answer A) Matrix organization
5.What should managers do to create an effective organizational structure?
A) Create a flat organizational hierarchy
B) Establish clear expectations for employees
C) Make departments based on product offerings rather than functions
D) Reduce the span of management at each management level
Answer B) Establish clear expectations for employees
6.A grocery chain authorizes its store managers to hire staff, organize
promo- tional events, and make decisions such as issuing store credit and
processing refunds to prevent the escalation of complaints. It also ensures
that its sales staff is well equipped to address most customer queries
, without deferring to the store manager.
Which characteristic does the grocery chain emphasize in its organizational
structure in this scenario?
A) Competitive differentiation
B) Decentralization
C) Leverage
D) Narrow span of control
Answer B) Decentralization
7.Which managerial skill helps managers view their organization as a
unified whole?
A) Conceptual
B) Communication
C) Technical
D) Human
Answer C) Technical
8.A production manager of a toy manufacturing company is determining
the most cost-effective order of the work processes to assemble a new toy.
Which managerial task of production is control is the manager focusing on in
the given scenario?
A) Following up
B) Routing
C) Schedule
D) Dispatching
