1|Page
WGU C483 PRINCIPLES OF MANAGEMENT OA 2026
BANK CURRENTLY TESTING COMPLETE ACTUAL
EXAM 300 QUESTIONS WITH DETAILED VERIFIED
ANSWERS EXPERT VERIFIED /ALREADY GRADED
A+||LATEST EXAM!!!
Industry and market analysis, competitor analysis, and
social analysis are examples of which step in the strategic
planning process? - Answer-Analysis of external
opportunities and threats
Skilled management, positive cash flow, and well-known
brands are examples of which component of the SWOT
analysis? - Answer-Strengths
What denotes skills or expertise in an activity that
constitutes the roots of competitiveness in an
organization? - Answer-Core competencies
According to Michael Porter's competitive environment
model, how can suppliers influence strategic planning? -
Answer-Suppliers can reduce manufacturing time and
increase product quality.
,2|Page
A company offers unique products in its industry to create
a competitive advantage.
Which type of strategy is the company using? - Answer-
Differentiation
Happy Inc. is a leading provider of family entertainment
and BCD is a broadcasting company with news, cable,
and entertainment networks. Happy Inc. recently acquired
BCD in hopes of boosting its primary business of family
entertainment.
Which type of corporate strategy is represented by Happy
Inc.'s purchase of their distribution network? - Answer-
Vertical integration
A local business has provided services to its customers for
40 years. The business's mission is "To give our
customers the best service in town." The owner of the
business has had a long-standing dream to franchise the
business and become the best provider of its service in
the United States.
What describes the owner's dream? - Answer-Strategic
vision
,3|Page
What is the first step of organizational strategic planning? -
Answer-Developing a strategic mission
A value chain is the sequence of activities that begins with
raw materials.
What result does a value chain end with? - Answer-
Delivery of products or services
What happens when an effective value chain is created? -
Answer-Profit margins are increased.
The introduction of statistical tools to analyze the causes
of product defects is associated with which quality
improvement approach? - Answer-Six Sigma
What is the principal idea of reengineering? - Answer-To
revolutionize key organizational systems and processes
How many defects per million are there at Six Sigma,
assuming a product or process is defect-free 99.99966%
of the time? - Answer-Less than 3.4
, 4|Page
What is the last step to Deming's 14 points of quality
management? - Answer-To take action to accomplish the
transformation
Process checklists and project audits are components of
which management process? - Answer-Quality Assurance
What is the main objective of an internal quality audit? -
Answer-To measure effectiveness of an organization's
quality management system
A company is trying to systematically improve processes
by eliminating nonconformity of their products to product
specifications. The company believes their continuous
effort to reduce variation in their process outputs is key to
their business success.
Which quality process is the company utilizing? - Answer-
Six Sigma
Which concept entails all aspects of interaction a company
has with its customers in both sales and service-related
environments? - Answer-Customer relationship
management
WGU C483 PRINCIPLES OF MANAGEMENT OA 2026
BANK CURRENTLY TESTING COMPLETE ACTUAL
EXAM 300 QUESTIONS WITH DETAILED VERIFIED
ANSWERS EXPERT VERIFIED /ALREADY GRADED
A+||LATEST EXAM!!!
Industry and market analysis, competitor analysis, and
social analysis are examples of which step in the strategic
planning process? - Answer-Analysis of external
opportunities and threats
Skilled management, positive cash flow, and well-known
brands are examples of which component of the SWOT
analysis? - Answer-Strengths
What denotes skills or expertise in an activity that
constitutes the roots of competitiveness in an
organization? - Answer-Core competencies
According to Michael Porter's competitive environment
model, how can suppliers influence strategic planning? -
Answer-Suppliers can reduce manufacturing time and
increase product quality.
,2|Page
A company offers unique products in its industry to create
a competitive advantage.
Which type of strategy is the company using? - Answer-
Differentiation
Happy Inc. is a leading provider of family entertainment
and BCD is a broadcasting company with news, cable,
and entertainment networks. Happy Inc. recently acquired
BCD in hopes of boosting its primary business of family
entertainment.
Which type of corporate strategy is represented by Happy
Inc.'s purchase of their distribution network? - Answer-
Vertical integration
A local business has provided services to its customers for
40 years. The business's mission is "To give our
customers the best service in town." The owner of the
business has had a long-standing dream to franchise the
business and become the best provider of its service in
the United States.
What describes the owner's dream? - Answer-Strategic
vision
,3|Page
What is the first step of organizational strategic planning? -
Answer-Developing a strategic mission
A value chain is the sequence of activities that begins with
raw materials.
What result does a value chain end with? - Answer-
Delivery of products or services
What happens when an effective value chain is created? -
Answer-Profit margins are increased.
The introduction of statistical tools to analyze the causes
of product defects is associated with which quality
improvement approach? - Answer-Six Sigma
What is the principal idea of reengineering? - Answer-To
revolutionize key organizational systems and processes
How many defects per million are there at Six Sigma,
assuming a product or process is defect-free 99.99966%
of the time? - Answer-Less than 3.4
, 4|Page
What is the last step to Deming's 14 points of quality
management? - Answer-To take action to accomplish the
transformation
Process checklists and project audits are components of
which management process? - Answer-Quality Assurance
What is the main objective of an internal quality audit? -
Answer-To measure effectiveness of an organization's
quality management system
A company is trying to systematically improve processes
by eliminating nonconformity of their products to product
specifications. The company believes their continuous
effort to reduce variation in their process outputs is key to
their business success.
Which quality process is the company utilizing? - Answer-
Six Sigma
Which concept entails all aspects of interaction a company
has with its customers in both sales and service-related
environments? - Answer-Customer relationship
management
