Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
Diversity Climate - correct answer A subcomponent of an organization's overall
climate and is defined as the employees' aggregate perceptions about the
organization's diversity-related formal structure characteristics and informal values
Psychological Safety - correct answer Reflects the extent to which people feel free to
express their ideas and beliefs without fear of negative consequences
What are some barriers to managing Diversity? - correct answer 1. Inaccurate
stereotypes and prejudice
2. Ethnocentrism
3. Poor career planning
4. Negative diversity climate
5. A hostile work environment for diverse employees
6. Diverse employees' lack of political savvy
7. Difficulty balancing career and family issues
8. Fear of reverse discrimination
9. Lack of organizational priority for diversity
10. Poor performance appraisal and reward system
, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
11. Resistance to change
Social Capital - correct answer Refers to resources available in and through personal
and business networks
Creativity - correct answer Defined as the process of producing "new and useful ideas
concerning products, services, processes, and procedures."
Creative Performance Behaviors - correct answer Represent four key behaviors that
drive the production of creative outcomes
Drivers of Creative Performance Behaviors - correct answer 1. Person factors
2. Environmental characteristics
Innovation - correct answer "Is the creation of something new that makes money; it
finds a pathway to the consumer." This definition underscores that innovations must
be both novel and useful.
Product Innovation - correct answer A change in the appearance or
functionality/performance of a product or service or the creation of a new one.
, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
Process Innovation - correct answer A change in the way a product or service is
conceived, manufactured, or disseminated
Focus Continuum - correct answer Measures the scope of the innovation
New-direction innovations - correct answer take a totally new or different approach
to a product, service, process, or industry
Innovation Strategy - correct answer A strategy that emphasizes the introduction of
major new products and services
Virtual Teams - correct answer Work together over time and distance via electronic
media to combine effort and achieve common goals
What does Ferrazzi say are the main aspects of the "Right Team?" - correct answer
People, Size, Roles
What Does Ferrazzi say are the main aspects of the "Right Leadership?" - correct
answer Fostering Trust, Encourage Open Dialogue, Clarifying Goals/Guidelines
, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
Cultural Intelligence (CQ) - correct answer a person's ability to interpret unfamiliar
gestures and situations and create appropriate behavioral responses
What are the components of Cultural Intelligence (CQ)? - correct answer Cognitive,
Physical, Emotional/Motivational
What are the 8 aspects of The Culture Map? - correct answer Communicating,
Evaluating, Persuading, Leading, Deciding, Trusting, Disagreeing, Scheduling
What are the stages of Social Perceptions? - correct answer Selective
attention/Comprehension, Encoding/Simplification, Storage/Retention,
Retrieval/Response
What three components influence Perception? - correct answer Characteristics of:
Perceiver, Of the target, Of the situation
Brainstorming - correct answer the process of getting a group to think of unlimited
ways to vary a product or solve a problem
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
Diversity Climate - correct answer A subcomponent of an organization's overall
climate and is defined as the employees' aggregate perceptions about the
organization's diversity-related formal structure characteristics and informal values
Psychological Safety - correct answer Reflects the extent to which people feel free to
express their ideas and beliefs without fear of negative consequences
What are some barriers to managing Diversity? - correct answer 1. Inaccurate
stereotypes and prejudice
2. Ethnocentrism
3. Poor career planning
4. Negative diversity climate
5. A hostile work environment for diverse employees
6. Diverse employees' lack of political savvy
7. Difficulty balancing career and family issues
8. Fear of reverse discrimination
9. Lack of organizational priority for diversity
10. Poor performance appraisal and reward system
, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
11. Resistance to change
Social Capital - correct answer Refers to resources available in and through personal
and business networks
Creativity - correct answer Defined as the process of producing "new and useful ideas
concerning products, services, processes, and procedures."
Creative Performance Behaviors - correct answer Represent four key behaviors that
drive the production of creative outcomes
Drivers of Creative Performance Behaviors - correct answer 1. Person factors
2. Environmental characteristics
Innovation - correct answer "Is the creation of something new that makes money; it
finds a pathway to the consumer." This definition underscores that innovations must
be both novel and useful.
Product Innovation - correct answer A change in the appearance or
functionality/performance of a product or service or the creation of a new one.
, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
Process Innovation - correct answer A change in the way a product or service is
conceived, manufactured, or disseminated
Focus Continuum - correct answer Measures the scope of the innovation
New-direction innovations - correct answer take a totally new or different approach
to a product, service, process, or industry
Innovation Strategy - correct answer A strategy that emphasizes the introduction of
major new products and services
Virtual Teams - correct answer Work together over time and distance via electronic
media to combine effort and achieve common goals
What does Ferrazzi say are the main aspects of the "Right Team?" - correct answer
People, Size, Roles
What Does Ferrazzi say are the main aspects of the "Right Leadership?" - correct
answer Fostering Trust, Encourage Open Dialogue, Clarifying Goals/Guidelines
, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
Cultural Intelligence (CQ) - correct answer a person's ability to interpret unfamiliar
gestures and situations and create appropriate behavioral responses
What are the components of Cultural Intelligence (CQ)? - correct answer Cognitive,
Physical, Emotional/Motivational
What are the 8 aspects of The Culture Map? - correct answer Communicating,
Evaluating, Persuading, Leading, Deciding, Trusting, Disagreeing, Scheduling
What are the stages of Social Perceptions? - correct answer Selective
attention/Comprehension, Encoding/Simplification, Storage/Retention,
Retrieval/Response
What three components influence Perception? - correct answer Characteristics of:
Perceiver, Of the target, Of the situation
Brainstorming - correct answer the process of getting a group to think of unlimited
ways to vary a product or solve a problem
