Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
Stereotype - correct answer An individual's set of beliefs about the characteristics or
attributes of a group
What are aspects of Stereotypes? - correct answer Race, Age, Gender
Stereotype Formation and Maintenance - correct answer 1. Categorization
2. Inferences
3. Expectations
4. Maintenance
Casual Attribution - correct answer The activity of inferring causes for observed
behavior
Kelley's Model of Attribution - correct answer Behaviors can be attributed either to
internal factors within a person or external factors in the environment. Consensus,
Distinctiveness, Consistency
Demographics - correct answer Statistical measurements of populations and their
qualities (age, race, gender, income) over time
, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
Diversity - correct answer Represents the multitude of individual differences and
similarities that exist among people
Surface-Level Characteristics - correct answer Those that are quickly apparent to
interactants, such as race, gender, and age
Deep-Level Characteristics - correct answer Those that take time to emerge in
interactions, such as attitudes, opinions, and values
Discrimination - correct answer Occurs when employment decisions about an
individual are based on reasons not associated with performance or related to the job
Affirmative Action - correct answer An intervention aimed at giving management a
chance to correct an imbalance, injustice, mistake, or discrimination that occurred in
the past
Glass Ceiling - correct answer An invisible, but absolute barrier that prevents women
from advancing to higher-level positions
, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
Women have made strides along what measures? - correct answer 1. Educational
attainment
2. Seats on boards of directors of Fortune 500 firms
3. Leadership positions in educational institutions and Congress
4. Federal court appointments
Diversity Climate - correct answer A subcomponent of an organization's overall
climate and is defined as the employees' aggregate perceptions about the
organization's diversity-related formal structure characteristics and informal values
Psychological Safety - correct answer Reflects the extent to which people feel free to
express their ideas and beliefs without fear of negative consequences
What are some barriers to managing Diversity? - correct answer 1. Inaccurate
stereotypes and prejudice
2. Ethnocentrism
3. Poor career planning
4. Negative diversity climate
5. A hostile work environment for diverse employees
6. Diverse employees' lack of political savvy
, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC
7. Difficulty balancing career and family issues
8. Fear of reverse discrimination
9. Lack of organizational priority for diversity
10. Poor performance appraisal and reward system
11. Resistance to change
Social Capital - correct answer Refers to resources available in and through personal
and business networks
Creativity - correct answer Defined as the process of producing "new and useful ideas
concerning products, services, processes, and procedures."
Creative Performance Behaviors - correct answer Represent four key behaviors that
drive the production of creative outcomes
Drivers of Creative Performance Behaviors - correct answer 1. Person factors
2. Environmental characteristics