Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
The smallest management structure is the - correct answer simple structure
The most standardized management structure is the - correct answer bureaucracy
The structure that breaks the unity of command rule that combines function and
product departmentalization is called the - correct answer matrix structure
Give five organizational structure designs - correct answer Simple structure, matrix
structure, bureaucracy, virtual organization, boundaryless organization
What are the tradeoffs of work specialization? - correct answer Increased productivity
for worker boredom/dissatisfaction
Unity of command states that - correct answer each worker should have one and only
one supervisor
Entrepreneurs prefer ____ structure. - correct answer simple
As simple structures grow, their inefficiency makes them transform into ______ -
correct answer bureaucracy
, Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
What are the differences between functional and dysfunctional conflict? - correct
answer Functional supports the goals of the group and improves performance while
dysfunctional lowers performance.
What are the three types of conflicts? - correct answer Task, relationship, process
What are the three views of conflict? - correct answer Traditionalist, managed,
interactionist
Define process conflict - correct answer conflict over how work should be done
What are some negative repercussions of conflict? - correct answer creates stress and
diminishes trust, cohesion, and respect within the group
Describe the managed view of conflict - correct answer conflict ultimately will affect
relationships, so managers must focus on developing resolution strategies and
facilitate open discussions
What are the five steps of the conflict process? - correct answer Potential opposition
or compatability, cognition and personalization, intentions, behavior, outcomes
, Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
In the five steps of conflict process, what are the three aspects of potential
opportunities/incompatability? - correct answer communication, structure, personal
variables
In the five steps of conflict process, what is the structural aspect of potential
oppositions/compatability? - correct answer the innate potential for conflict due to
the nature of the organizational structure - accounting's role of budgeting conflicts
with marketing's need for more spending
In the five steps of conflict process, describe how personal variables are a potential
for incompatability - correct answer An inherent dislike for someone else, or
someone's emotions/mood is a potential cause of conflict.
What are the two types of conflicts under the cognition and personalization step of
the conflict process? - correct answer perceived and felt conflict
What's the difference between perceived and felt conflict? - correct answer Perceived
conflict is understanding that there is a conflict but not reacting while felt conflict is a
physical/emotional response to conflict
, Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
What are the four factors that determine organizational structure? - correct answer
Strategy, size, technology, environment
Strategy is a factor that determines organizational structure - give some examples of
what this means - correct answer innovation vs imitation, degree of cost minimization
Describe a boundaryless organization - correct answer They're organic and organized
around core processes (product development/sales). They use multidiscipline teams
to manage processes and communicate through networked computers.
A conflict (must/sometimes/never) involve(s) more than one individual. - correct
answer must
The traditional view of conflict believes that - correct answer conflict is always bad
and dysfunctional
How jobs in a company are formally grouped, divided, and coordinated is called -
correct answer organizational structure
Name the six aspects of organizational structure (hint SF DC WC) - correct answer
span of control, formalization, departmentalization, chain of command, work
specialization, centralization
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
The smallest management structure is the - correct answer simple structure
The most standardized management structure is the - correct answer bureaucracy
The structure that breaks the unity of command rule that combines function and
product departmentalization is called the - correct answer matrix structure
Give five organizational structure designs - correct answer Simple structure, matrix
structure, bureaucracy, virtual organization, boundaryless organization
What are the tradeoffs of work specialization? - correct answer Increased productivity
for worker boredom/dissatisfaction
Unity of command states that - correct answer each worker should have one and only
one supervisor
Entrepreneurs prefer ____ structure. - correct answer simple
As simple structures grow, their inefficiency makes them transform into ______ -
correct answer bureaucracy
, Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
What are the differences between functional and dysfunctional conflict? - correct
answer Functional supports the goals of the group and improves performance while
dysfunctional lowers performance.
What are the three types of conflicts? - correct answer Task, relationship, process
What are the three views of conflict? - correct answer Traditionalist, managed,
interactionist
Define process conflict - correct answer conflict over how work should be done
What are some negative repercussions of conflict? - correct answer creates stress and
diminishes trust, cohesion, and respect within the group
Describe the managed view of conflict - correct answer conflict ultimately will affect
relationships, so managers must focus on developing resolution strategies and
facilitate open discussions
What are the five steps of the conflict process? - correct answer Potential opposition
or compatability, cognition and personalization, intentions, behavior, outcomes
, Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
In the five steps of conflict process, what are the three aspects of potential
opportunities/incompatability? - correct answer communication, structure, personal
variables
In the five steps of conflict process, what is the structural aspect of potential
oppositions/compatability? - correct answer the innate potential for conflict due to
the nature of the organizational structure - accounting's role of budgeting conflicts
with marketing's need for more spending
In the five steps of conflict process, describe how personal variables are a potential
for incompatability - correct answer An inherent dislike for someone else, or
someone's emotions/mood is a potential cause of conflict.
What are the two types of conflicts under the cognition and personalization step of
the conflict process? - correct answer perceived and felt conflict
What's the difference between perceived and felt conflict? - correct answer Perceived
conflict is understanding that there is a conflict but not reacting while felt conflict is a
physical/emotional response to conflict
, Final Exam BUAD304 (Latest Update 2026
/ 2027) Organizational Behavior and
Leadership 100% Correct Verified
Questions & Answers {Grade A} – USC
What are the four factors that determine organizational structure? - correct answer
Strategy, size, technology, environment
Strategy is a factor that determines organizational structure - give some examples of
what this means - correct answer innovation vs imitation, degree of cost minimization
Describe a boundaryless organization - correct answer They're organic and organized
around core processes (product development/sales). They use multidiscipline teams
to manage processes and communicate through networked computers.
A conflict (must/sometimes/never) involve(s) more than one individual. - correct
answer must
The traditional view of conflict believes that - correct answer conflict is always bad
and dysfunctional
How jobs in a company are formally grouped, divided, and coordinated is called -
correct answer organizational structure
Name the six aspects of organizational structure (hint SF DC WC) - correct answer
span of control, formalization, departmentalization, chain of command, work
specialization, centralization
