WGU Principles of Management - C483
Exam Questions and Answers Graded A+
Bureaucratic control deals with: - Correct answer-rules and regulations.
Which type of control system depends on pricing mechanisms and economic
information to regulate activities
within an organization? - Correct answer-Market control
_____ control systems are designed to measure progress toward set performance
goals, and if necessary, to apply corrective measures
to ensure that performance achieves managers' objectives. - Correct answer-
Bureaucratic
The principle of _____ states that only cases with significant deviation from the
standard require corrective action, and that managers
need not be concerned with performance that equals or closely approximates the
expected results. - Correct answer-exception
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,When legal experts advise companies to establish policies forbidding disclosure of
proprietary information, they are exercising _____ control. - Correct answer-
feedforward
A common disadvantage of _____ control is the long time lags that often occur
between performance and review, slowing down
managerial response. - Correct answer-feedback
_____ refers to focusing on short-term earnings and profits at the expense of
longer-term strategic obligations. - Correct answer-Management myopia
A control system that combines four sets of performance measures—financial,
customer, business process, and learning and growth—is
referred to as a(n) _____. - Correct answer-balanced scorecard
_____ has become an essential part of clan control because employees' jobs, the
nature of management, and the employment relationship
have all changed. - Correct answer-Empowerment
Control based on the norms, values, shared goals, and trust among group members
is referred to as _____ control. - Correct answer-Clan
The final step in the control process is: - Correct answer-taking corrective action.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
, Which of the following controls takes place before operations begin? - Correct
answer-Feedforward
The control process used while plans are being carried out, including directing,
monitoring, and fine-tuning activities as they are performed, is referred to as _____
control. - Correct answer-concurrent
Periodically assessing a company's own planning, organizing, leading, and
controlling efforts is the essential function of ____. - Correct answer-internal audits
One of the most important changes in the U.S. labor market has been the: - Correct
answer-increasing number of women working outside the home
The glass ceiling - Correct answer-an invisible barrier that prevents female
employees from being promoted.
Organizations should ensure that their performance appraisal and reward systems
reinforce the importance of effective diversity management
as a form of _____ for managers. - Correct answer-accountability
Due to personal filters and distortions, group members often _____ their
"different" colleagues rather than accurately perceiving and evaluating
those individuals' contributions, capabilities, aspirations, and motivations. - Correct
answer-stereotype
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
Exam Questions and Answers Graded A+
Bureaucratic control deals with: - Correct answer-rules and regulations.
Which type of control system depends on pricing mechanisms and economic
information to regulate activities
within an organization? - Correct answer-Market control
_____ control systems are designed to measure progress toward set performance
goals, and if necessary, to apply corrective measures
to ensure that performance achieves managers' objectives. - Correct answer-
Bureaucratic
The principle of _____ states that only cases with significant deviation from the
standard require corrective action, and that managers
need not be concerned with performance that equals or closely approximates the
expected results. - Correct answer-exception
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,When legal experts advise companies to establish policies forbidding disclosure of
proprietary information, they are exercising _____ control. - Correct answer-
feedforward
A common disadvantage of _____ control is the long time lags that often occur
between performance and review, slowing down
managerial response. - Correct answer-feedback
_____ refers to focusing on short-term earnings and profits at the expense of
longer-term strategic obligations. - Correct answer-Management myopia
A control system that combines four sets of performance measures—financial,
customer, business process, and learning and growth—is
referred to as a(n) _____. - Correct answer-balanced scorecard
_____ has become an essential part of clan control because employees' jobs, the
nature of management, and the employment relationship
have all changed. - Correct answer-Empowerment
Control based on the norms, values, shared goals, and trust among group members
is referred to as _____ control. - Correct answer-Clan
The final step in the control process is: - Correct answer-taking corrective action.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
, Which of the following controls takes place before operations begin? - Correct
answer-Feedforward
The control process used while plans are being carried out, including directing,
monitoring, and fine-tuning activities as they are performed, is referred to as _____
control. - Correct answer-concurrent
Periodically assessing a company's own planning, organizing, leading, and
controlling efforts is the essential function of ____. - Correct answer-internal audits
One of the most important changes in the U.S. labor market has been the: - Correct
answer-increasing number of women working outside the home
The glass ceiling - Correct answer-an invisible barrier that prevents female
employees from being promoted.
Organizations should ensure that their performance appraisal and reward systems
reinforce the importance of effective diversity management
as a form of _____ for managers. - Correct answer-accountability
Due to personal filters and distortions, group members often _____ their
"different" colleagues rather than accurately perceiving and evaluating
those individuals' contributions, capabilities, aspirations, and motivations. - Correct
answer-stereotype
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
