ACCURATE ANSWERS
How many primary digits does a CPT code consist of?
A. Two digits
B. Four digits
C. Five digits
D. Seven Digits - Answer C. Five digits
An MA has given a patient an injection and the patient begins developing an itchy rash with
pink lesions. Which of the following terms should the assistant use when documenting this
occurrence?
A. Anaphylaxis
B. Rhinitis
C. Urticaria
D. Erythema - Answer C. Urticaria
A patient begins to faint as a MA is drawing her blood. What should the MA do?
A. Use an ammonia capsule to revive the patient
B. Apply a warm cloth to the patient's forehead
C. Have the patient remain in the office for five minutes
D. Position the patient flat on her back - Answer D. Position the patient flat on her back
A patient experiencing heatstroke may manifest which of the following?
A. Hot Skin
B. Excessive sweating
C. Bradycardia
D. Slow breathing - Answer A. Hot Skin
When administering eye ointment to a patient, which of the following actions should an MA
take?
A. Hold the ointment tube parallel to and above the patient's eye
B. Apply a thin ribbon of ointment along the conjunctival sac
C. Apply the ointment from the outer canthus to the inner canthus
D. Have the patient keep her eye open after application - Answer B. Apply a thin ribbon of
ointment along the conjunctival sac
How does antitussive work?
A. It reduces nasal membrane swelling
B. Helps with coughing up mucus
C. Relieves allergy symptoms
,D. Suppresses the cough reflex - Answer D. Suppresses the cough reflex
According to OSHA's guidelines, blood-soiled gauze should be disposed of in which of the
following?
A. Red biohazard bag
B. Sharps container
C. Trash can with a clear leak-proof liner
D. Purple medical waste container - Answer A. Red biohazard bag
Which of the following should be included in the appointment calendar when scheduling a
patient?
A. Diagnosis code
B. Daytime phone number
C. Date of birth
D. Patient's identification number - Answer B. Daytime phone number
After requesting preauthorization for a patient's referral to a specialist, what is one reason the
claim may be denied?
A. The approved visits are listed in authorization comments section
B. The patient previously submitted and received a self-referral
C. The specialty provider's national provider identifier (NPI) is not included in the authorization.
D. The service is provided after the expiration date - Answer D. The service is provided after
the expiration date
When disposing of a needle and syringe, what actions should the MA take?
A. Recap the needle before disposing of it in the biohazardous sharps container
B. Use a gauze square to break off the needle and place it in the biohazardous sharps container
C. Drop the syringe, needle first, into the biohazardous sharps container
D. Replace the biohazardous sharps container once it is half full - Answer C. Drop the syringe,
needle first, into the biohazardous sharps
When preparing a patient for Holter monitoring, which of the following actions should be taken?
A. Vigorously dry the patient's skin prior to electrode placement
B. Apply the electrodes while the patient is in a standing position
C. Ensure tension is on the lead wires after electrodes are in place
D. Wash the patient's skin with soap and water prior to the electrode placement - Answer A.
Vigorously dry the patient' skin prior to electrode placement
Psoriasis can be identified by which of the following characteristics?
A. Yellow, Waxy
B. Gray, crusty
C. Silvery, Scaly
D. Brown, flat - Answer C. Silvery, Scaly
When preparing a patient for a physical examination, which of the following should the assistant
take first?
A. Give the patient a paper gown
B. Verify the patient's identity
,C. Record the patient's vital signs
D. Assist the patient into Fowler's position - Answer B. Verify the patient's identity
Which of the following can be signed by a medical assistant?
A. A medical report for an insurance carrier
B. A referral letter for a patient to an outside provider
C. A letter containing a medical advice to the parents of a child
D. A notification letter to a patient about surgery arrangements. - Answer D. A notification
letter to a patient about surgery arrangements
When administering an intramuscular injection, which of the following actions should the MA
take?
A. Select the patient's forearm as the site of injection
B. Cleanse the site in a circular motion from the center outward
C. Cleanse the site with povidone-iodine solution
D. Hold the needle and syringe at a 45 degree angle to the skin - Answer B. Cleanse the site
in a circular motion from the center outward
Which of the following notifies the provider of a claim denial by an insurance company?
A. Remittance device
B. Coordination of benefits
C. Eligibility for insurance
D. CMS-1500 claim form - Answer A. Remittance device
What is the purpose of a modifier when assigning a CPT-code?
A. Indicates the complexity of the medical history that led to the procedure
B. Indicates the amount of time the provider has spent on the procedure
C. Provides the clinical setting in which the procedure was performed
D. Provides additional information or circumstances for a procedure. - Answer D. Provides
additional information or circumstances for a procedure
Which of the following instructions should an assistant give regarding transdermal patch and
use?
A. "Only sponge baths are allowed while wearing the patch"
B. "Make sure to rotate patch placement to avoid skin irritation"
C. "Keep all used patches for inspection at your appointment"
D. "Apply each new patch at a different time during the day" - Answer B. "Make sure to rotate
patch placement to avoid skin irritation"
When using the SOAP format, which of the following would be found in the assessment section?
A. Family Hx
B. Laboratory Results
C. Chief Complaint
D. Diagnosis - Answer D. Diagnosis
When controlling bleeding, the assistant should do which of the following?
A. Apply layers of sterile
B. Sterilize her hands
, C. Suture the wound
D. Flesh the wound with sterile water - Answer A. Apply layers of sterile
When drawing blood, when should the tourniquet be removed?
A. After the needle is removed
B. After a flash of blood is seen in the hub of the first tube
C. Within 1 minute of application
D. Between two and three minutes after application - Answer C. 1 minute of application
How should the MA greet a new patient that has arrived to the office late?
A. "Have a seat. We will be with you shortly"
B. "Hello, welcome to the office"
C. "What is the best phone number? We couldn't reach you this morning"
D. "Please complete the forms and returns them to the desk" - Answer B. "Hello. Welcome to
our office"
When collecting a blood sample, which of the following tubes should be drawn first?
A. Light blue (sodium citrate)
B. Gray (sodium fluoride)
C. Green (heparin)
D. Yellow (blood culture) - Answer D. Yellow (blood culture)
An EKG tracing shows ventricular fibrillation on an unconscious patient. What action should you
take first.
A. Notify the provider the arrest
B. Call for help and begin CPR
C. Get automated external defibrillator
D. Administer oxygen - Answer B. Call for help and begin CPR
Which of the following techniques should be used when bandaging a wound
A. Wrap the wound from distal to proximal
B. Bandage fingers and toes to prevent further injury
C. Extend the wound dressing 3 to 5 inches beyond the bandage
D. Moisten and apply ointment before bandaging - Answer A. Wrap the wound from distal to
proximal
When trying to clear debris out of patient's eye, which of following actions should the MA take?
A. Use clean, dry piece of gauze to sweep the debris out of the eye
B. Position a bulb syringe on the lid of the eye during extraction
C. Irrigate the eye starting at the inner canthus and flowing to the outer canthus
D. Irrigate the eye by flushing it with cold tap water. - Answer C. Irrigate the eye starting at
the inner canthus and flowing to the outer canthus
How can observe a patient's understanding of insulin administration?
A. Observe the patient as he/she performs a self demonstration
B. Provide the patient with written instructions
C. Offer the patient a website to visit for directions
D. Repeat the instructions to the patient - Answer A. Observe the patient as he/she performs