Page 1 of 20
USPS Exam 421 Window Clerk EXAM ACTUAL
EXAM ALL QUESTIONS and CORRECT ANSWERS
LATEST UPDATE THIS YEAR
QUESTION: Items sent within the US APO, FPO, UN, and its territories and possessions. -
ANSWER-Domestic mail
QUESTION: sets forth the policies, regulations and procedures governing domestic mail -
ANSWER-DMM- Domestic Mail Manual
QUESTION: sets forth policies, regulations, and procedures governing international mail -
ANSWER-IMM- International Mail Manual
QUESTION: contains policies and procedures for administrative ad support functions within the
postal service - ANSWER-ASM- Administrative Support Manual
QUESTION: all manuals are found on line via? - ANSWER-Policy Net
QUESTION: Guarantees overnight or next day delivery
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$100 insurance and
free tracking - ANSWER-Express Mail
QUESTION: Premier Shipping service of the USPS - ANSWER-Express Mail
QUESTION: °Fast and affordable
°max 70lbs
°$50 insurance another premier shipping service of the USPS
°2-3 DAYS delivery - ANSWER-Priority Mail
Q; End to end process to ensure mail is collected, distributed and delivered the type of clock the
usps runs on - ANSWER-24 hour clock
QUESTION: Bulk mail usually handled at distribution centers - ANSWER-Parcel Select
QUESTION: Merchant pays postal fee returning merchandise bulk parcel return product -
ANSWER-Parcel Return Services
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QUESTION: -First class mail
-Periodicals
-Standard mail
-Package services mail
-standard post(retail mail, books)
-media mail(books, film, manuscripts, sound recordings, computer media
-library mail
-Extra services - ANSWER-Mailing services
QUESTION: Proof of Mailing w/ Certificate of Mailing and Certified Mail
Protection in transit with Insured mail and Registered mail
Confirmation of Delivery with COD
Delivery Confirmation
Signature Confirmation
Restricted Delivery
Return Receipt and Return Return Receipt of Merchandise
Merchandise Return - ANSWER-Extra Services
3
USPS Exam 421 Window Clerk EXAM ACTUAL
EXAM ALL QUESTIONS and CORRECT ANSWERS
LATEST UPDATE THIS YEAR
QUESTION: Items sent within the US APO, FPO, UN, and its territories and possessions. -
ANSWER-Domestic mail
QUESTION: sets forth the policies, regulations and procedures governing domestic mail -
ANSWER-DMM- Domestic Mail Manual
QUESTION: sets forth policies, regulations, and procedures governing international mail -
ANSWER-IMM- International Mail Manual
QUESTION: contains policies and procedures for administrative ad support functions within the
postal service - ANSWER-ASM- Administrative Support Manual
QUESTION: all manuals are found on line via? - ANSWER-Policy Net
QUESTION: Guarantees overnight or next day delivery
1
, Page 2 of 20
$100 insurance and
free tracking - ANSWER-Express Mail
QUESTION: Premier Shipping service of the USPS - ANSWER-Express Mail
QUESTION: °Fast and affordable
°max 70lbs
°$50 insurance another premier shipping service of the USPS
°2-3 DAYS delivery - ANSWER-Priority Mail
Q; End to end process to ensure mail is collected, distributed and delivered the type of clock the
usps runs on - ANSWER-24 hour clock
QUESTION: Bulk mail usually handled at distribution centers - ANSWER-Parcel Select
QUESTION: Merchant pays postal fee returning merchandise bulk parcel return product -
ANSWER-Parcel Return Services
2
, Page 3 of 20
QUESTION: -First class mail
-Periodicals
-Standard mail
-Package services mail
-standard post(retail mail, books)
-media mail(books, film, manuscripts, sound recordings, computer media
-library mail
-Extra services - ANSWER-Mailing services
QUESTION: Proof of Mailing w/ Certificate of Mailing and Certified Mail
Protection in transit with Insured mail and Registered mail
Confirmation of Delivery with COD
Delivery Confirmation
Signature Confirmation
Restricted Delivery
Return Receipt and Return Return Receipt of Merchandise
Merchandise Return - ANSWER-Extra Services
3
