NSHC Exam (2025) comprehensive
questions and verified answers
telephonic coaching has edged out face-face health coaching. - CORRECT ANSWER- HC
Delivery Trends
maintain strict level of privacy and confidentiality, ensures client fully understands terms of
coaching relationship, truthfully identify health coaching qualifications, non judgemental of
client's beliefs, (etc.) - CORRECT ANSWER- NSHC's Code of Ethics & Standards of Practice
Direct: talker, expresses opinions, fast speech, impatient
vs
Indirect: Listens, reserved, slow speech, patient
Supporting: shares feelings, informal speech, contact oriented, active facial expressions
vs
Controlling: Limited sharing of feelings, formal speech, non-contact preferred, few facial
expressions
RELATER (Supporting/Indirect)
SOCIALIZER (Supporting/Direct)
THINKER (Controlling/Indirect)
DIRECTOR (Controlling/Direct) - CORRECT ANSWER- Communication Styles
RELATER (resistance to see new opportunities, need to be involved, avoidance of risks)
SOCILIZER (need for approval, tendency to dream, jumping activities)
THINKER (focus on weakness, need for perfection)
DIRECTOR (need to control, low tolerance of other's feelings) - CORRECT ANSWER-
Tendencies That Should be Modified & How
1. Not finding out what the client already knows
2. Missing cues that suggest the client's underlyinc concern
3. Pursuing one's own agenda
4. Ignoring the client's beliefs
5. Not seeking the client's perspective - CORRECT ANSWER- Pitfalls to Avoid
We only use "evaluative" listening in day-to-day communication. There is too much time for
distraction during converstation. Practice "active listening" by making a conscious effort. -
CORRECT ANSWER- Cause of a Wandering Mind & How to Avoid
1. Strive to be interested
2. Demonstrate empathy
3. Eliminate noise
4. Stay focused on the client
5. Do not interrupt
6. Be attentive to body language
7. Be patient
8. Acknowledge that you hear what is said
9. Seek clarification when needed
10. Keep your emotions in check - CORRECT ANSWER- Strategies When Becoming Distracted
1. Schedule the call
questions and verified answers
telephonic coaching has edged out face-face health coaching. - CORRECT ANSWER- HC
Delivery Trends
maintain strict level of privacy and confidentiality, ensures client fully understands terms of
coaching relationship, truthfully identify health coaching qualifications, non judgemental of
client's beliefs, (etc.) - CORRECT ANSWER- NSHC's Code of Ethics & Standards of Practice
Direct: talker, expresses opinions, fast speech, impatient
vs
Indirect: Listens, reserved, slow speech, patient
Supporting: shares feelings, informal speech, contact oriented, active facial expressions
vs
Controlling: Limited sharing of feelings, formal speech, non-contact preferred, few facial
expressions
RELATER (Supporting/Indirect)
SOCIALIZER (Supporting/Direct)
THINKER (Controlling/Indirect)
DIRECTOR (Controlling/Direct) - CORRECT ANSWER- Communication Styles
RELATER (resistance to see new opportunities, need to be involved, avoidance of risks)
SOCILIZER (need for approval, tendency to dream, jumping activities)
THINKER (focus on weakness, need for perfection)
DIRECTOR (need to control, low tolerance of other's feelings) - CORRECT ANSWER-
Tendencies That Should be Modified & How
1. Not finding out what the client already knows
2. Missing cues that suggest the client's underlyinc concern
3. Pursuing one's own agenda
4. Ignoring the client's beliefs
5. Not seeking the client's perspective - CORRECT ANSWER- Pitfalls to Avoid
We only use "evaluative" listening in day-to-day communication. There is too much time for
distraction during converstation. Practice "active listening" by making a conscious effort. -
CORRECT ANSWER- Cause of a Wandering Mind & How to Avoid
1. Strive to be interested
2. Demonstrate empathy
3. Eliminate noise
4. Stay focused on the client
5. Do not interrupt
6. Be attentive to body language
7. Be patient
8. Acknowledge that you hear what is said
9. Seek clarification when needed
10. Keep your emotions in check - CORRECT ANSWER- Strategies When Becoming Distracted
1. Schedule the call
