HMGT Ch. 6, 7, 15, 9, and 10
- ANS-
______ support sales centers - ANS-price facilities
_______ generate income for the lodges - ANS-sales facilities
accounting division - ANS-the inn division accountable for keeping tune of the various
commercial enterprise transactions that arise inside the resort and managing the resort's price
range.
ADA Compliance - ANS-people with disabilities act required accommodations to adjust centers
to be accessible to disabled persons
four% of parking areas designated as handicapped, 2% if lot is one hundred spaces or extra
registration table reduced for wheelchair access
restrooms, visitor rooms, present save regions ought to be wheelchair reachable
ramps with handrails for access to constructing
numbers on visitor room doors in Braille
visible fireplace alarms in visitor rooms
Airline-related Guests - ANS-airways negotiate rates with motels for plane group participants,
and for passengers who want emergency accommodations due to the fact they are stranded via
some unexpected event which includes a wintry weather typhoon.
-Rooms are normally booked in blocks at rock-bottom charges
airline-associated guests - ANS-plane team members; airline passengers desiring emergency
resorts also are protected in this guest category
Airport Hotels - ANS-85% are chains
excessive occupancy costs, in particular in the course of the week
majority are affiliated with chains
,have some of the highest occupancy costs despite the difficulty attracting weekend guests
because most airline travel occurs on weekdays
trouble: the need to reply to excessive call for nearly without delay
Airport Hotels - ANS-Full-carrier inns constructed near airports
all-suite motel - ANS-a resort that features units made of linked inn rooms that promote for
about the fee of 1, at lower fees than traditional resort suites. One room is supplied as an
average motel guest room with a bed, the other with a fold-out couch and/or table and chairs
All-Suite hotels - ANS-while first delivered, concept became easy: two linked resort rooms for
approximately the price of one
one room become supplied as an average hotel room
first constructed in 1964 - the Lexington Apartments and Motor Inn in Grand Prairie, Texas
at the start placed to attract extended stay vacationers
commercial enterprise travelers: primary target, account for two-thirds of the visitors
approvals - ANS-choices that require owner's approval
assets - ANS-sources to be had for use through a enterprise, i.E, anything owned by means of
the enterprise that has economic price
affiliation assembly - ANS-associations variety from:
-alternate corporations (AMA)
-social businesses (AARP)
-labor unions (Teamsters, AFL-CIO)
-carrier (Junior Chamber of Commerce- Jaycees; Rotarians)
some are huge sufficient to employ a complete-time conferences and travel branch
nearly all host at least one annual meeting when the complete affiliation gets collectively to opt
for officers, pick budgets, and plan sports
-in between the once a year meetings, contributors network with each other and preserve
nearby chapter assembly
some meet greater frequently- nearby conferences, board meetings and educational seminars
(variety from 1 day to 1 week)
timing cycle is important: country wide or global conventions held yearly, ultimate 3-5 days
,website online selected 2-5 years before the occasion, if big (50,000 people), smaller meeting
scheduled five-8 months in advance
ok exhibit area is vital maximum require 20,000 rectangular ft of area
attendance is normally voluntary
average daily rate (ADR) - ANS-a key rooms department running ration: rooms sales divided
through quantity of rooms offered, Also referred to as common room rate
stability sheet - ANS-a financial assertion that offer information on the economic position of a
motel through displaying its assets, liabilities and fairness on a given date
finances accommodations - ANS-A kind of constrained-carrier motel. Budget resorts have low
construction and running charges, letting them fee among $forty five and $60 in keeping with
night.
Captain - ANS-the man or woman on a cruise deliver who is responsible for its operation and
the protection of all onboard.
Sees that every one corporation policies and policies, as well as national and global laws are
followed
capture fee - ANS-the proportion of visitors who devour meals at the inn
-measured frequently by many hotels
capture rate - ANS-The percentage of lodge visitors who devour food at the motel
Careers associated with meeting planning - ANS-Hotels
-Sales
-Convention Services Manager
-Catering manager
Convention and Visitor Bureaus Marketing positions
Tourism Department Sales and Administration positions
Exhibitors and exhibit designers
Catering Department - ANS-frequently most worthwhile section for food and beverage
department
arranges and plans for:
-conventions
, -meetings
-banquets and unique occasions
catering managers may be assigned to income and advertising with a feast supervisor handling
a body of workers of cooks and servers
a catering branch's importance is twofold:
-now not best is it an image maker for the motel, but
-it additionally can be the most worthwhile section of the F&B department
catering sales from time to time constitute as a whole lot as 50% of a hotel's overall meals and
beverage sales
catering supervisor typically reports to the F&B supervisor
-exceptions: a few file to the director of income; a few document at once to the resort's trendy
manager (in such instances, the catering supervisor's major responsibility is to promote catered
activities to clients as opposed to truly manage the activities; a ceremonial dinner manager is in
price of the catering location's food production and reviews to F&B supervisor)
a few hotels integrate the F&B manager and catering supervisor to cut charges
middle-town motels - ANS-Built near commercial enterprise districts
Cater to enterprise travelers
Full provider hotels (i.E.: eating places and room service)
Typically chain motels
center-town inns - ANS-full-service resorts located in downtown regions
Chain Hotels - ANS-account for a large percent of the sector's resort room inventory
Largest chain:InterContinental Hotels Group in England
-owns seven manufacturers
2d largest chain: Wyndham Worldwide
most journey writers keep in mind Oriental Hotel in Bangkok to be the sector's unmarried
first-rate inn
Characteristics of All-Suite Hotels - ANS-bigger hotel rooms at an affordable charge; appeal to
prolonged-live tourists, enterprise humans, families
- ANS-
______ support sales centers - ANS-price facilities
_______ generate income for the lodges - ANS-sales facilities
accounting division - ANS-the inn division accountable for keeping tune of the various
commercial enterprise transactions that arise inside the resort and managing the resort's price
range.
ADA Compliance - ANS-people with disabilities act required accommodations to adjust centers
to be accessible to disabled persons
four% of parking areas designated as handicapped, 2% if lot is one hundred spaces or extra
registration table reduced for wheelchair access
restrooms, visitor rooms, present save regions ought to be wheelchair reachable
ramps with handrails for access to constructing
numbers on visitor room doors in Braille
visible fireplace alarms in visitor rooms
Airline-related Guests - ANS-airways negotiate rates with motels for plane group participants,
and for passengers who want emergency accommodations due to the fact they are stranded via
some unexpected event which includes a wintry weather typhoon.
-Rooms are normally booked in blocks at rock-bottom charges
airline-associated guests - ANS-plane team members; airline passengers desiring emergency
resorts also are protected in this guest category
Airport Hotels - ANS-85% are chains
excessive occupancy costs, in particular in the course of the week
majority are affiliated with chains
,have some of the highest occupancy costs despite the difficulty attracting weekend guests
because most airline travel occurs on weekdays
trouble: the need to reply to excessive call for nearly without delay
Airport Hotels - ANS-Full-carrier inns constructed near airports
all-suite motel - ANS-a resort that features units made of linked inn rooms that promote for
about the fee of 1, at lower fees than traditional resort suites. One room is supplied as an
average motel guest room with a bed, the other with a fold-out couch and/or table and chairs
All-Suite hotels - ANS-while first delivered, concept became easy: two linked resort rooms for
approximately the price of one
one room become supplied as an average hotel room
first constructed in 1964 - the Lexington Apartments and Motor Inn in Grand Prairie, Texas
at the start placed to attract extended stay vacationers
commercial enterprise travelers: primary target, account for two-thirds of the visitors
approvals - ANS-choices that require owner's approval
assets - ANS-sources to be had for use through a enterprise, i.E, anything owned by means of
the enterprise that has economic price
affiliation assembly - ANS-associations variety from:
-alternate corporations (AMA)
-social businesses (AARP)
-labor unions (Teamsters, AFL-CIO)
-carrier (Junior Chamber of Commerce- Jaycees; Rotarians)
some are huge sufficient to employ a complete-time conferences and travel branch
nearly all host at least one annual meeting when the complete affiliation gets collectively to opt
for officers, pick budgets, and plan sports
-in between the once a year meetings, contributors network with each other and preserve
nearby chapter assembly
some meet greater frequently- nearby conferences, board meetings and educational seminars
(variety from 1 day to 1 week)
timing cycle is important: country wide or global conventions held yearly, ultimate 3-5 days
,website online selected 2-5 years before the occasion, if big (50,000 people), smaller meeting
scheduled five-8 months in advance
ok exhibit area is vital maximum require 20,000 rectangular ft of area
attendance is normally voluntary
average daily rate (ADR) - ANS-a key rooms department running ration: rooms sales divided
through quantity of rooms offered, Also referred to as common room rate
stability sheet - ANS-a financial assertion that offer information on the economic position of a
motel through displaying its assets, liabilities and fairness on a given date
finances accommodations - ANS-A kind of constrained-carrier motel. Budget resorts have low
construction and running charges, letting them fee among $forty five and $60 in keeping with
night.
Captain - ANS-the man or woman on a cruise deliver who is responsible for its operation and
the protection of all onboard.
Sees that every one corporation policies and policies, as well as national and global laws are
followed
capture fee - ANS-the proportion of visitors who devour meals at the inn
-measured frequently by many hotels
capture rate - ANS-The percentage of lodge visitors who devour food at the motel
Careers associated with meeting planning - ANS-Hotels
-Sales
-Convention Services Manager
-Catering manager
Convention and Visitor Bureaus Marketing positions
Tourism Department Sales and Administration positions
Exhibitors and exhibit designers
Catering Department - ANS-frequently most worthwhile section for food and beverage
department
arranges and plans for:
-conventions
, -meetings
-banquets and unique occasions
catering managers may be assigned to income and advertising with a feast supervisor handling
a body of workers of cooks and servers
a catering branch's importance is twofold:
-now not best is it an image maker for the motel, but
-it additionally can be the most worthwhile section of the F&B department
catering sales from time to time constitute as a whole lot as 50% of a hotel's overall meals and
beverage sales
catering supervisor typically reports to the F&B supervisor
-exceptions: a few file to the director of income; a few document at once to the resort's trendy
manager (in such instances, the catering supervisor's major responsibility is to promote catered
activities to clients as opposed to truly manage the activities; a ceremonial dinner manager is in
price of the catering location's food production and reviews to F&B supervisor)
a few hotels integrate the F&B manager and catering supervisor to cut charges
middle-town motels - ANS-Built near commercial enterprise districts
Cater to enterprise travelers
Full provider hotels (i.E.: eating places and room service)
Typically chain motels
center-town inns - ANS-full-service resorts located in downtown regions
Chain Hotels - ANS-account for a large percent of the sector's resort room inventory
Largest chain:InterContinental Hotels Group in England
-owns seven manufacturers
2d largest chain: Wyndham Worldwide
most journey writers keep in mind Oriental Hotel in Bangkok to be the sector's unmarried
first-rate inn
Characteristics of All-Suite Hotels - ANS-bigger hotel rooms at an affordable charge; appeal to
prolonged-live tourists, enterprise humans, families
