F&I CERTIFICATION EXAM NEWEST
2025 COMPLETE QUESTIONS AND
CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY
GRADED A+
Shift + F3 in ERA-IGNITE Start Deal screen will list last
_________ deals... - CORRECT ANSWER-200
Where do you edit what displays in the place of Closer 1 and
Closer 2 fields in Employee screen? - CORRECT ANSWER-
Business Unit Preferences -> Custom Tab
Where do you change the "closer" title in the Employee
Screen? - CORRECT ANSWER-Business Unit Preferences
,On a lease, which is added to gross cap cost? - CORRECT
ANSWER-Price
How do you turn on VDR mode? - CORRECT ANSWER-Primary
viewer enters VS at the command line. The 2nd viewer then
enters VL to see a list and then enters VT to toggle to other
users' deal. (Virtual Send; Virtual List; Virtual Toggle)
Can you copy a form from one F&I area to another? -
CORRECT ANSWER-Yes
Within Credit Application, how can you transmit an app? -
CORRECT ANSWER-Click "Transmit" icon; CAP Functions;
Transmit App
Where in IGNITE can you set up default cash deal titling
bank? - CORRECT ANSWER-F&I Specs -> cash deal titling
maintenance
,Dealership enters CAH on a deal and error "level life age cap
exceeded" shows up. What could they change? - CORRECT
ANSWER-Customer age, life caps, or reduce term on deal.
How can a user create a new F&I Menu presentation? -
CORRECT ANSWER-Functions -> Save As -> New Proposal;
Customize Template; File -> Create New Menu Proposal
What is the correct way to add in dP Products? - CORRECT
ANSWER-File -> Add Record; Functions -> Import/Export ->
Import
Where can you add new package items to be used by all
options in menus? - CORRECT ANSWER-Preferences ->
Package Items -> Add Package Items
How do you access rate sheets for your vendor? - CORRECT
ANSWER-Ranking -> Rate Sheets; Display -> Bank Rate Sheet
subscriptions; FIN Functions -> Display Rates/Residuals ->
Rate Sheets
, What does Desking allow that F&I does not? - CORRECT
ANSWER-Print Proposals, view Multiple Scenarios, Roll
Inventory, see special pricing
Where can pricing programs be defined? - CORRECT
ANSWER-Business Unit Preferences
In addition to pulling credit reports, credit bureau inquiry also
offers: - CORRECT ANSWER-Red Flag, OFAC, Adverse
Action Letters, Credit Score Disclosure Exception
Notifications
How do you maintain printers and printer usage for F&I
Forms? - CORRECT ANSWER-System Admin -> Maintain
Printer Specification + Maintain Printer Usage
How do you calculate Net Cap Cost? - CORRECT ANSWER-
Gross Capitalized Cost - cap cost reduction
Where can someone adjust the type of total profit that is
displayed on the Retail/Lease Worksheet? - CORRECT
2025 COMPLETE QUESTIONS AND
CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) |ALREADY
GRADED A+
Shift + F3 in ERA-IGNITE Start Deal screen will list last
_________ deals... - CORRECT ANSWER-200
Where do you edit what displays in the place of Closer 1 and
Closer 2 fields in Employee screen? - CORRECT ANSWER-
Business Unit Preferences -> Custom Tab
Where do you change the "closer" title in the Employee
Screen? - CORRECT ANSWER-Business Unit Preferences
,On a lease, which is added to gross cap cost? - CORRECT
ANSWER-Price
How do you turn on VDR mode? - CORRECT ANSWER-Primary
viewer enters VS at the command line. The 2nd viewer then
enters VL to see a list and then enters VT to toggle to other
users' deal. (Virtual Send; Virtual List; Virtual Toggle)
Can you copy a form from one F&I area to another? -
CORRECT ANSWER-Yes
Within Credit Application, how can you transmit an app? -
CORRECT ANSWER-Click "Transmit" icon; CAP Functions;
Transmit App
Where in IGNITE can you set up default cash deal titling
bank? - CORRECT ANSWER-F&I Specs -> cash deal titling
maintenance
,Dealership enters CAH on a deal and error "level life age cap
exceeded" shows up. What could they change? - CORRECT
ANSWER-Customer age, life caps, or reduce term on deal.
How can a user create a new F&I Menu presentation? -
CORRECT ANSWER-Functions -> Save As -> New Proposal;
Customize Template; File -> Create New Menu Proposal
What is the correct way to add in dP Products? - CORRECT
ANSWER-File -> Add Record; Functions -> Import/Export ->
Import
Where can you add new package items to be used by all
options in menus? - CORRECT ANSWER-Preferences ->
Package Items -> Add Package Items
How do you access rate sheets for your vendor? - CORRECT
ANSWER-Ranking -> Rate Sheets; Display -> Bank Rate Sheet
subscriptions; FIN Functions -> Display Rates/Residuals ->
Rate Sheets
, What does Desking allow that F&I does not? - CORRECT
ANSWER-Print Proposals, view Multiple Scenarios, Roll
Inventory, see special pricing
Where can pricing programs be defined? - CORRECT
ANSWER-Business Unit Preferences
In addition to pulling credit reports, credit bureau inquiry also
offers: - CORRECT ANSWER-Red Flag, OFAC, Adverse
Action Letters, Credit Score Disclosure Exception
Notifications
How do you maintain printers and printer usage for F&I
Forms? - CORRECT ANSWER-System Admin -> Maintain
Printer Specification + Maintain Printer Usage
How do you calculate Net Cap Cost? - CORRECT ANSWER-
Gross Capitalized Cost - cap cost reduction
Where can someone adjust the type of total profit that is
displayed on the Retail/Lease Worksheet? - CORRECT
