Questions With Verified Solutions
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Introduction - SOLVED ANSWER-§IOM - patient centeredness quality health care
§WHO - health care delivery includes preferences and aspirations of individual service
users & their cultures
§Patient - and family-centered care (PCC/PFCC) new models of care delivery
Relationships critical to patient healing and satisfaction
Nurse gathers, provides, and explains,critical resource, provide ongoingsupport and
compassionate coaching
Therapeutic Relationships - SOLVED ANSWER-"one that allows nurses to apply their
professional knowledge, skills, abilities, and experiences towards meeting the health
needs of the patient" (NCSBN, 2014).
Patient-Centered Care (PCC) Relationships - SOLVED ANSWER-§A clinical
partnership
§Patient, or designee is source of control
§Mutual trust
§Time limited
§Total human experience
§Relational connections
§ holistic, respectful, individualized, & empowering
§Patient is unique
§ Holistic targeted understanding of each patient's contextual world
, Patient-centered care (PCC) relationships - SOLVED ANSWER-a "subset" of
professional therapeutic relationships, in which nurses and other health professionals
engage with their patients specifically related to:
Understanding patient experience of an illness
Effective self-management of chronic health problems
Development of healthy lifestyle behaviors
Increase satisfaction with clinical outcomes
Developing a PCC Plan - SOLVED ANSWER-§Designed to encourage patient
autonomy and self-efficacy
§Self-efficacy - confidence patient holds about personal ability to achieve goals and
complete a task.
§Need to find a common ground about patient's life & health needs
§ Self Management
§ Consider options
§ Contributions to the plan
§ Nurse & other professionals - EB data & expertise
§ Patient - individual personal data
§Shared decision making
§ Strengthens patient-provider bond & successful management
Relational Processes in PCC - SOLVED ANSWER-§Seek to understand the patient as
a person
§Takes place within the context of the nurse/patient culture, worldviews, previous life
experiences, the nature of the illness and its impact
§Emerging content forms the basis for shared decision making
§Nursing seeks to understand & respond to the full human experience