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v11th Edition byHossein Bidgoli, Chapters 1 - 14
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, Table of Contents v v
1. Information Systems in Business.
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2. Computers and Their Business Applications.
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3. Data and Business Intelligence.
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4. Personal, Legal, Ethical, and Organizational Issues.
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5. Protecting Information Resources.
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6. Data Communication: Delivering Information Anywhere and Anytime.
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7. A Connected World.
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8. E-Commerce.
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9. Global Information Systems.
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10. Building Successful Information Systems.
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11. Enterprise Systems.
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12. Supporting Decisions and Processes.
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13. Artificial Intelligence and Automation.
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14. Emerging Trends, Technologies, and Applications.
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,1. Information Systems in Business. v v v
2.
True / False
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1. Whenrepetitivetransaction-processingoperationsareautomated,humaninvolvementisincreasinglyrequired.
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a. True
b. False
ANSWER: False
RATIONALE: Correct
Computers are most beneficial in transaction- processing operations. These operations are
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repetitive, such as printing numerous checks, or involve enormous volumes of data, such as
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inventory control in a multinational textile company. When these systems are automated, human
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involvement is minimal. See 1-3:The Beginning: Transaction-Processing Systems
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POINTS: 1
DIFFICULTY: Easy
REFERENCES: Definetransaction-processingsystems
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QUESTIONTYPE: v True/ False v v
HAS VARIABLES:
v False
LEARNINGOBJECTIVES: v v MIS.10e.1.3
TOPICS: Information systems Information v v
systemsimportance
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KEYWORDS: Remember
DATECREATED: v 10/22/20191:26PM v v
DATEMODIFIED: v 11/20/20197:17PM v v
2. Informationsystemsarebroaderinscopethaninformationtechnologies.
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a. True
b. False
ANSWER: True
RATIONALE: Correct
Information systems are broader in scope than information technologies, but the two overlap in
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many areas. Both are used to help organizations be more competitive and to improvetheir
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overallefficiencyandeffectiveness.See1-1:ComputersandInformation Systems in Daily
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Life v
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Discusscommonapplicationsofcomputersandinformationsystems.
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QUESTIONTYPE: True/ False
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HAS VARIABLES:
v False
LEARNINGOBJECTIVES: MIS.10e.1.1
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TOPICS: Information systems Information v v
systemsimportance v v
KEYWORDS: Understand
DATECREATED: v 10/22/20191:26PM v v
, DATEMODIFIED:
v 10/22/20191:26PM
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3. Inamanagementinformationsystem(MIS)application,processesareusuallymethodsforperformingatask.
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a. True