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An Evaluation of Amazon’s Business Environment, Leadership Styles, and Corporate Social Responsibility

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Subido en
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Escrito en
2022/2023

This document provides a comprehensive analysis of Amazon Inc., focusing on its business environment, leadership styles, and ethical and social responsibilities. It applies key management analysis frameworks — SWOT and PESTEL — to examine Amazon’s internal and external business environments. The report also evaluates the company’s leadership approach, proposes an alternative style, and explores corporate social responsibility (CSR) and ethical practices. The document concludes with a reflective section detailing the knowledge gained throughout the research process.

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Escuela, estudio y materia

Institución
Business adminstration
Grado
Business adminstration

Información del documento

Subido en
30 de octubre de 2025
Número de páginas
16
Escrito en
2022/2023
Tipo
Ensayo
Profesor(es)
Desconocido
Grado
A+

Temas

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Business Context 1




LEADERSHIP AND BUSINESS ENVIRONMENT



I declare that this assignment is all my own work and that I have acknowledged all materials

used from the published or unpublished works of other people. All references have been duly

cited.



Author Name(s)




Class (course)

Tutor (Professor)

University (School)

The City and State

Date

, Business Context 2



Table of Contents
Introduction......................................................................................................................................3
Task 1: SWOT and PESTEL analysis of Amazon...........................................................................3
Task 2: PESTEL factors influenced by opportunities and threats...................................................5
Task 3: Leadership styles.................................................................................................................7
Task 4: Alternative leadership style for Amazon............................................................................9
Task 5: Ethical and social responsibility of Amazon.....................................................................10
Task 6: Reflection report...............................................................................................................12
Conclusion.....................................................................................................................................14
References......................................................................................................................................15

, Business Context 3


Introduction

The aim of any organization today is to increase its profits and expand on its growth.

Increasing the organizational profits for a business requires the management to understand the

environment that the business is operating in. This ensures the business is able to respond to any

threats from the environment in time and create a competitive edge for itself in the market. The

leadership style that a business adopts also plays a crucial part in ensuring business success. This

study will evaluate the business environment of Amazon using the SWOT and PESTEL analysis.

It will also, evaluate the leadership style adopted by Amazon as well as other leadership styles

available.

Task 1: SWOT and PESTEL analysis of Amazon

A SWOT analysis is a planning technique that is used by organizations to understand

their strengths, weaknesses, opportunities, and threats. Strengths and weaknesses are internal to

the organization and it has control over (Sarsby, 2016). Opportunities and threats are external to

the organization, and therefore, the business has no control over these factors. Carrying out a

SWOT analysis for Amazon will help identify the areas where it is doing well and build on them.

It will also identify the weaknesses it is facing and work on them.

SWOT analysis of Amazon


Strengths Weaknesses
 Strong recognized brand name  Easily imitable
 Customer-oriented practices  Over-dependence on distributors
 Differentiation and innovation  Limited physical stores
 An extensive product mix  Negative reviews on workplace
 It is a market leader conditions
 Well defined logistics and distribution  Declining customer safety
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