Leadership |PA| Pre-Assessment | Actual
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WGU C484 Organizational Behavior and Leadership |PA
,Instrumental values
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Norming Instrumental values
Articulate an appealing vision. Authoritative command
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2 of 42
Term
A newly-formed team is struggling to become productive but cannot
decide who should do what.
How should the team leader attempt to resolve the problem?
Resign as team leader
Coach the team through the difficulty
Disband the team because the problem cannot be solved
Research the problem and impose a solution without argument
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Coach the team through the Team results being tied to important
difficulty goals
To provide feedback and determine Overcome time and space constraints
reward allocations and create limited social context
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3 of 42
Term
Which conflict-resolution techniques might a manager use to control
the level of conflict that has become dysfunctional?
Roughing and compromise
Authoritative command and roughing
Expansion of resources and confrontation
Superordinate goals and altering the structural variables
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To provide feedback and determine When both internal and external
reward allocations customer feedback is helpful
, Superordinate goals and Provides vision and sense of mission
altering the structural variables and gains trust
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4 of 42
Term
What is one of the forces that plays a particularly important role in
sustaining an organization's culture?
Socialization process
Individualized interaction
Personal background of key employees
Educational level achieved by key employees
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Norming Socialization process
Increased diversity of views Group role
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