USPS SALES AND SERVICES EXAM TEST PAPER QUESTIONS
AND ANSWERS 2025/2026 ALL RATED A+
"
✔✔Form PS 3816 COD mail requirements - ✔✔article number, names and addressess
of the mailer and the recipient, and amount due mailer
✔✔Domestic Mail Services - ✔✔First Class Mail, Periodicals, Standard Mail, Package
Services and and Extra Services
✔✔USPS processing streams - ✔✔letters, flats, machinable parcels, irregular parcels,
outside parcels.
✔✔Largest size acceptable in the mail stream - ✔✔Parcel Post: 70Lbs and 130" (length
x girth)/ all other are 70lbs and 108" for girth
✔✔Certified Mail - ✔✔proof of mailing and delivery. (requires signature)
✔✔Certificate of mailing - ✔✔proof item was mailed for situations requiring date of
mailing
✔✔Domestic Insurance options - ✔✔up to $200 (PS Form 3813) no signature and over
$200 to $5000 (PS Form 3813-P) signature required
✔✔Anonymous mail - ✔✔First class stamped mail that is over 13 oz with no return
address
✔✔DPS processing deadline - ✔✔7am
✔✔The 4 classes of International Mail - ✔✔First Class Mail International, Express Mail
International (EMI), Global Express Guaranteed, Priority Mail International (PMI)
✔✔The 3 types of Express Mail - ✔✔Next Day Delivery, Second Day Delivery, Express
Mail Military Service (EMMS)
✔✔Oversize surcharges - ✔✔Parcel Post packages under 70 lbs but over 108 inches
✔✔Balloon surcharges - ✔✔parcel post and priority mail pieces measuring greater than
84 inches in combined length and girth but weigh less than 20 lbs within zones 1-4 will
be charged the 20 lb rate
✔✔Dimensional weight pricing - ✔✔priority mail parcels shipped to zone 5-8 that have
dimensions exceeding 1 ft ( 1728 cu inches)
, ✔✔Mailing restrictions criteria - ✔✔size, weight, and content
✔✔Surcharge criteria - ✔✔shape, size and machinability
✔✔Priority Mail Express International - ✔✔International mail category which takes 3 - 5
days to reach its destination.
✔✔The International Mail Manual (IMM) - ✔✔postage prices and other mailing
conditions for international mail
✔✔PolicyNet - ✔✔online access for the International Mail Manual (IMM)
✔✔10 Expanded Access Channels - ✔✔SSK, ATM, Stamps by mail, USPS.COM, CPU,
Village post offices, mobile retail units, stamps-to-go, stamps by phone, approved
shippers
✔✔Global Express Guarantee (GXG) shipping time - ✔✔1-3 days, tracking and up to
$100 insurance included
✔✔PS Form 1412 - ✔✔End of the day report
✔✔Retail Communication Channels - ✔✔Postal Bulletin, Retail Digest, LMS, Emails,
service talks, postal message center, news link
✔✔USPS package services - ✔✔Bound printed matter, library mail, media mail, parcel
post
✔✔Parcel Post Pricing - ✔✔based on weight distance and shape
✔✔PS Form 3849 - ✔✔sorry we missed you
✔✔Types of Hazmat - ✔✔Flammable, Corrosive, Reactive, Toxic, Biological, and
Radioactive materials
✔✔ORM-D - ✔✔hazardous materials associated with consumer commodoties, lowest
risk level, meets the standards for surface transportation only
✔✔Declared Hazmat - ✔✔mail that is properly packaged marked and declared by the
mailer in accordance with the DMM and publication52
✔✔Aviation Mail Security Program - ✔✔commitment of the USPS in providing a safe
environment for our customers, employeees, and the traveling public.
✔✔Label 127 - ✔✔ASMS Surface transportation only, "No Fly"
AND ANSWERS 2025/2026 ALL RATED A+
"
✔✔Form PS 3816 COD mail requirements - ✔✔article number, names and addressess
of the mailer and the recipient, and amount due mailer
✔✔Domestic Mail Services - ✔✔First Class Mail, Periodicals, Standard Mail, Package
Services and and Extra Services
✔✔USPS processing streams - ✔✔letters, flats, machinable parcels, irregular parcels,
outside parcels.
✔✔Largest size acceptable in the mail stream - ✔✔Parcel Post: 70Lbs and 130" (length
x girth)/ all other are 70lbs and 108" for girth
✔✔Certified Mail - ✔✔proof of mailing and delivery. (requires signature)
✔✔Certificate of mailing - ✔✔proof item was mailed for situations requiring date of
mailing
✔✔Domestic Insurance options - ✔✔up to $200 (PS Form 3813) no signature and over
$200 to $5000 (PS Form 3813-P) signature required
✔✔Anonymous mail - ✔✔First class stamped mail that is over 13 oz with no return
address
✔✔DPS processing deadline - ✔✔7am
✔✔The 4 classes of International Mail - ✔✔First Class Mail International, Express Mail
International (EMI), Global Express Guaranteed, Priority Mail International (PMI)
✔✔The 3 types of Express Mail - ✔✔Next Day Delivery, Second Day Delivery, Express
Mail Military Service (EMMS)
✔✔Oversize surcharges - ✔✔Parcel Post packages under 70 lbs but over 108 inches
✔✔Balloon surcharges - ✔✔parcel post and priority mail pieces measuring greater than
84 inches in combined length and girth but weigh less than 20 lbs within zones 1-4 will
be charged the 20 lb rate
✔✔Dimensional weight pricing - ✔✔priority mail parcels shipped to zone 5-8 that have
dimensions exceeding 1 ft ( 1728 cu inches)
, ✔✔Mailing restrictions criteria - ✔✔size, weight, and content
✔✔Surcharge criteria - ✔✔shape, size and machinability
✔✔Priority Mail Express International - ✔✔International mail category which takes 3 - 5
days to reach its destination.
✔✔The International Mail Manual (IMM) - ✔✔postage prices and other mailing
conditions for international mail
✔✔PolicyNet - ✔✔online access for the International Mail Manual (IMM)
✔✔10 Expanded Access Channels - ✔✔SSK, ATM, Stamps by mail, USPS.COM, CPU,
Village post offices, mobile retail units, stamps-to-go, stamps by phone, approved
shippers
✔✔Global Express Guarantee (GXG) shipping time - ✔✔1-3 days, tracking and up to
$100 insurance included
✔✔PS Form 1412 - ✔✔End of the day report
✔✔Retail Communication Channels - ✔✔Postal Bulletin, Retail Digest, LMS, Emails,
service talks, postal message center, news link
✔✔USPS package services - ✔✔Bound printed matter, library mail, media mail, parcel
post
✔✔Parcel Post Pricing - ✔✔based on weight distance and shape
✔✔PS Form 3849 - ✔✔sorry we missed you
✔✔Types of Hazmat - ✔✔Flammable, Corrosive, Reactive, Toxic, Biological, and
Radioactive materials
✔✔ORM-D - ✔✔hazardous materials associated with consumer commodoties, lowest
risk level, meets the standards for surface transportation only
✔✔Declared Hazmat - ✔✔mail that is properly packaged marked and declared by the
mailer in accordance with the DMM and publication52
✔✔Aviation Mail Security Program - ✔✔commitment of the USPS in providing a safe
environment for our customers, employeees, and the traveling public.
✔✔Label 127 - ✔✔ASMS Surface transportation only, "No Fly"
