Operations Management: Creating Value Along the Supply Chain (11th Edition, Russell & Taylor) – Complete Verified Test Bank (Chapters 1–17)

TEST BANK
Operations Management Creating Value
Along the Supply Chain, 11th Edition (Russell)
Verified Chapters 1 - 17, Complete




Operations Management Creating Value Along the Supply Chain
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,TABLE OF CONTENTS RI RI




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
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,Operations Management Creating Value Along the Supply Chain 11th EditionRoberta S
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. Russell, Bernard W. Taylor ri ri ri ri




Concept Check Questions for Learning Objectives ri ri ri ri ri



Chapter 1 – Introduction to Operations and Supply Chain Management
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The Operations Function
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1. The operations function interacts with
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a. Marketing
b. Suppliers
c. Human resources ri



d. Finance
e. All of the above ri ri ri




Difficulty: Easyri ri



Answer: d ri




2. Operations is often described as ri ri ri ri



a. the creative core of an organization ri ri ri ri ri



b. a transformation process ri ri



c. the source of firm profitability ri ri ri ri



d. all of the above ri ri ri




Difficulty: Easyri ri



Answer: b ri




The Evolution of Operations and Supply Chain Management
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1. ri helped to enable the Industrial Revolution.
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a. Linear programming ri



b. Quality circles ri



c. Interchangeable parts ri



d. The Internet ri




Difficulty: Easyri ri



Answer: c ri




2. The Principles of Scientific Management were proposed by
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a. Adam Smith ri



b. Henry Ford ri



c. Frederick Taylor ri




Operations Management Creating Value Along the Supply Chain ri ri ri ri ri ri ri

, d. Elton Mayo ri




Difficulty: Easy ri ri



Answer: c ri




3. Supply chain management emerged as
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a. companies started to outsource production ri ri ri ri



b. the number of suppliers for each company grew
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c. globalization expanded the reach of suppliers and customers ri ri ri ri ri ri ri



d. all of the above ri ri ri




Difficulty: Easy ri ri



Answer: d ri




4. The quality revolution was brought to us by
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a. Germany
b. Japan
c. China
d. Mexico
Difficulty: Easy ri ri



Answer: b ri




Globalization
1. Globalization has grown rapidly due to ri ri ri ri ri



a. World trade agreements ri ri



b. The Internet ri



c. Outsourcing
d. All of the above ri ri ri




Difficulty: Easy ri ri



Answer: d ri




2. Which of the following countries has the highest hourly wage rate?
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a. Norway
b. U.S.
c. Germany
d. South Korea ri




Difficulty: Moderateri ri



Answer: a ri




3. Companies go global to ri ri ri



a. take advantage of favorable costs ri ri ri ri




Operations Management Creating Value Along the Supply Chain
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