TEST BANK for Pearson's Comprehensive Medical Assisting: Administrative and Clinical Competencies (5th Edition) by Kristiana Sue Routh | Complete Verified Chapters 1–40 | Latest Update 2025

Test Bank for Pearson's Comprehensive Medical Assisting,
5th Edition by Kristiana Sue M. Routh, Diana Garza, Jennifer
Lamé, Joseph J. Mistovich, Jahangir Moini, Jamie Nguyen
Chapter 1-57

,Chapter 1 Medical Assisting: The Profession

True/False Questions

1) A physician may never delegate tasks to a medical assistant that would be viewed as a medical
assistant practicing medicine.
Answer: TRUE Page
Ref: 9
Objective: 1.6

2) The medical assistant's main responsibility is to assist the physician in providing patient care.
Answer: TRUE
Page Ref: 6
Objective: 1.5

3) State laws can vary on who can delegate duties to a medical assistant.
Answer: TRUE
Page Ref: 9
Objective: 1.6

4) It is important to present a confident, professional image that helps put the patient at ease.
Answer: TRUE
Page Ref: 10
Objective: 1.7

5) More and more employers are requiring credentials as a condition for employment.
Answer: TRUE
Page Ref: 10
Objective: 1.8

6) It is your responsibility as a medical assistant to only practice within your scope of practice.
Answer: TRUE
Page Ref: 6
Objective: 1.5

7) A licensed medical assistant can perform the same duties as a licensed nurse.
Answer: FALSE
Page Ref: 7
Objective: 1.5

8) The Centers for Medicare and Medicaid Services (CMS) issued a final ruling mandating that EVERY
medical assistant is able to enter physician orders in a computerized order entry system. Answer:
FALSE
Page Ref: 10
Objective: 1.8
9) The medical assistant is uniquely qualified to perform the administrative and clinical
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,procedures associated with the responsibilities of a medical office assigned by the physician.
Y Y Y Y Y Y Y Y Y Y Y Y


YAnswer: TRUE Y


Page Ref: 7
Y Y



Objective: 1.5 Y




10) A patient navigator is the primary source of communication between the patient and their
Y Y Y Y Y Y Y Y Y Y Y Y Y


Yhealth care providers.
Y Y


Answer: TRUE Page Y Y


YRef: 14Y


Objective: 1.11 Y




11) One of the goals of a patient navigator is to streamline the healthcare services that the patient
Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y


Yreceives.
Answer: TRUE Page Y Y


YRef: 14Y


Objective: 1.11 Y




12) A job in the medical records department would require general administrative skills,
Y Y Y Y Y Y Y Y Y Y Y


Yunderstanding of medical terminology, and knowledge of insurance coding.
Y Y Y Y Y Y Y Y


Answer: TRUE Page Y Y


YRef: 14Y


Objective: 1.10 Y




13) The National Healthcareer Association (NHA) offers 3 medical assisting credentials, the
Y Y Y Y Y Y Y Y Y Y


YCertified Clinical Medical Assistant (CCMA), the Certified Medical Administrative Assistant
Y Y Y Y Y Y Y Y Y


Y(CMAA), and the National Certified Medical Assistant (NCMA).
Y Y Y Y Y Y Y


Answer: FALSE Page Y Y


YRef: 11, 12
Y Y


Objective: 1.9 Y




14) Medical assisting requires mastery of a complex body of knowledge and specialized skills
Y Y Y Y Y Y Y Y Y Y Y Y


Yrequiring both formal education and practical experience.
Y Y Y Y Y Y


Answer: TRUE Page Y Y


YRef: 4 Y


Objective: 1.2 Y




15) A medical assistant in a diploma program should expect to be in school for 6 months to 1 year.
Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y


YAnswer: TRUE Page Y Y


Ref: 5
Y



Objective: 1.3 Y



16) In addition to normal business hours, urgent care facilities have business hours at night and on
Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y


Ythe weekends.
Y


Answer: TRUE Page Y Y


YRef: 6 Y


Objective: 1.5 Y




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, 17) The Medical Office Assistant (NCMOA) credential is offered by the National Center for
Y Y Y Y Y Y Y Y Y Y Y Y


YCompetency Testing (NCCT). Y Y


Answer: TRUE PageY Y


YRef: 12
Y


Objective: 1.9 Y




18) Potential job opportunities for medical assistants may include insurance claims coder and
Y Y Y Y Y Y Y Y Y Y Y


Ymultifunctional technician. Y


Answer: TRUE PageY Y


YRef: 13
Y


Objective: 1.10 Y




19) A physician's office is an example of an ambulatory care setting.
Y Y Y Y Y Y Y Y Y Y


YAnswer: TRUE Y


Page Ref: 13
Y Y


Objective: 1.10 Y




20) A medical assistant who witnesses unsafe workplace behavior has a responsibility to notify
Y Y Y Y Y Y Y Y Y Y Y Y


YOSHA.
Answer: TRUE PageY Y


YRef: 13
Y


Objective: 1.5 Y




Multiple Choice Questions
Y Y




1) Which of the following is NOT an administrative responsibility of a medical assistant?
Y Y Y Y Y Y Y Y Y Y Y Y


A) Greeting and receiving patients
Y Y Y


B) Giving an injection Y Y


C) Handling petty cash Y Y


D) Reconciling bank statements Y Y


YAnswer: B Y


Page Ref: 6
Y Y


Objective: 1.5 Y


2) Which of the following is NOT a clinical responsibility of a medical assistant?
Y Y Y Y Y Y Y Y Y Y Y Y


A) Obtaining a medical history Y Y Y


B) Cleaning and sterilizing equipment
Y Y Y


C) Transcribing medical dictation Y Y


D) Performing ECGs Y


YAnswer: C Y


Page Ref: 7
Y Y


Objective: 1.5 Y




3) Which of the following is a clinical responsibility of a medical assistant?
Y Y Y Y Y Y Y Y Y Y Y


A) Obtaining a patient's vital signs Y Y Y Y


B) Maintaining employee records Y Y


C) Handling insurance claims Y Y



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