1
CopyrightTH©TH2025THPearsonTHEducation,T
HInc.
,EssentialsTHofTHOrganizationalTHBehavior,TH16eTH(Robb
ins)THChapterTH1
WhatTHIsTHOrganizationalTHBehavior?
1) TheTHimpactTHofTHwhatTHthreeTHareasTHareTHinvestigatedTHinTHtheTHstudyTHofTHOrganizationalTHBehavio
r?
A) ProfitTHstructure,THorganizationalTHcomplexity,THandTHjobTHsatisfaction
B) Individuals,THprofitTHstructure,THandTHjobTHsatisfaction
C) Individuals,THgroups,THandTHjobTHsatisfaction
D) Groups,THstructure,THandTHprofitTHstructure
E) Individuals,THgroups,THandTHstructu
reTHAnswer:T H E
Explanation:T H OBTHinvestigatesTHtheTHimpactTHthatTHindividuals,THgroups,THandTHstructuresTHhaveTHo
nTHbehaviorTHwithinTHorganizations.
Diff:TH2
AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
2) WhichTHofTHtheTHfollowingTHisTHNOTTHaTHcoreTHtopicTHofTHorganizationalTHbehavior?
A) Motivation
B) AttitudeTHdevelopment
C) Conflict
D) ResourceTHallocation
E) WorkTHdesig
nTHAnswer:T H
D
Explanation:T H OBTHincludesTHtheTHcoreTHtopicsTHofTHmotivation,THleaderTHbehaviorTHandTHpower,THi
nterpersonalTHcommunication,THgroupTHstructureTHandTHprocesses,THpersonality,THemotions,THandTHval
ues,THattitudeTHdevelopmentTHandTHperception,THchangeTHprocesses,THconflictTHandTHnegotiation,THand
THworkTHdesign.THItTHdoesTHnotTHincludeTHresourceTHallocation.
Diff:TH2
AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
2
CopyrightTH©TH2025THPearsonTHEducation,T
HInc.
,3) AccordingTHtoTHaTHstudyTHbyTHMonsterTH(aTHglobalTHemploymentTHcompany),THtheTHnumberTH
oneTHmostTHfrequentlyTHdesiredTHskillTHinTHapplicantsTHwasTH .
A) ethical
B) technical
C) communication
D) computer
E) accounting
THAnswer:T H
C
Explanation:T H MonsterTHminedTHdataTHfromTHnearlyTHoneTHmillionTHmarket-
wideTHjobTHpostingsTHtoTHidentifyTHskillsTHthatTHwereTHmostTHoftenTHsoughtTHbyTHemployers.THAtTHtheTH
topTHofTHtheTHlistTHwasTHcommunicationTHskills.THThisTHwasTHalsoTHreiteratedTHbyTHJeffTHWeiner,THtheTH
CEOTHofTHLinkedIn.
Diff:TH1
AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
4) AccordingTHtoTHaTHrecentTHlarge-scaleTHsurvey,TH58%THofTHmanagersTHdidTHNOTTHreceiveTH .
A) payTHincentives
B) training
C) administrativeTHsupport
D) insurance
E) officeTHspac
eTHAnswer:T H
B
Explanation:T H Fifty-
eightTHpercentTHofTHmanagersTHreportedTHtheyTHhadTHnotTHreceivedTHanyTHtrainingTHandTH25%THadmitte
dTHtheyTHwereTHnotTHreadyTHtoTHleadTHothersTHwhenTHtheyTHwereTHgivenTHtheTHrole.
Diff:TH2
AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
5) ThereTHisTHaTHconnectionTHbetweenTHcompaniesTHwhichTHhaveTH
THandTHtheirTHattentionTHtoTHorganizationalTHbehaviorTHprinciples.
A) highTHturnoverTHrates
B) specializedTHtechnicalTHprocesses
C) superiorTHfinancialTHperformance
D) long-lastingTHCEOs
E) bothTHhighTHturnoverTHratesTHandTHlong-
lastingTHCEOsTHAnswer:T H C
Explanation:T H CompaniesTHsuchTHasTHLululemon,THtheTHBostonTHConsultingTHGroup,THLinkedIn,THZ
oomTHVideo,THGoogle,THFacebook,THandTHSouthwestTHAirlinesTHallTHhaveTHincorporatedTHtheTHconcep
tsTHofTHorganizationalTHbehaviorTHandTHattributeTHitTHtoTHtheirTHabilityTHtoTHgenerateTHhighTHfinancialTH
outcomes.
Diff:TH2
3
CopyrightTH©TH2025THPearsonTHEducation,T
HInc.
, AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
4
CopyrightTH©TH2025THPearsonTHEducation,T
HInc.
CopyrightTH©TH2025THPearsonTHEducation,T
HInc.
,EssentialsTHofTHOrganizationalTHBehavior,TH16eTH(Robb
ins)THChapterTH1
WhatTHIsTHOrganizationalTHBehavior?
1) TheTHimpactTHofTHwhatTHthreeTHareasTHareTHinvestigatedTHinTHtheTHstudyTHofTHOrganizationalTHBehavio
r?
A) ProfitTHstructure,THorganizationalTHcomplexity,THandTHjobTHsatisfaction
B) Individuals,THprofitTHstructure,THandTHjobTHsatisfaction
C) Individuals,THgroups,THandTHjobTHsatisfaction
D) Groups,THstructure,THandTHprofitTHstructure
E) Individuals,THgroups,THandTHstructu
reTHAnswer:T H E
Explanation:T H OBTHinvestigatesTHtheTHimpactTHthatTHindividuals,THgroups,THandTHstructuresTHhaveTHo
nTHbehaviorTHwithinTHorganizations.
Diff:TH2
AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
2) WhichTHofTHtheTHfollowingTHisTHNOTTHaTHcoreTHtopicTHofTHorganizationalTHbehavior?
A) Motivation
B) AttitudeTHdevelopment
C) Conflict
D) ResourceTHallocation
E) WorkTHdesig
nTHAnswer:T H
D
Explanation:T H OBTHincludesTHtheTHcoreTHtopicsTHofTHmotivation,THleaderTHbehaviorTHandTHpower,THi
nterpersonalTHcommunication,THgroupTHstructureTHandTHprocesses,THpersonality,THemotions,THandTHval
ues,THattitudeTHdevelopmentTHandTHperception,THchangeTHprocesses,THconflictTHandTHnegotiation,THand
THworkTHdesign.THItTHdoesTHnotTHincludeTHresourceTHallocation.
Diff:TH2
AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
2
CopyrightTH©TH2025THPearsonTHEducation,T
HInc.
,3) AccordingTHtoTHaTHstudyTHbyTHMonsterTH(aTHglobalTHemploymentTHcompany),THtheTHnumberTH
oneTHmostTHfrequentlyTHdesiredTHskillTHinTHapplicantsTHwasTH .
A) ethical
B) technical
C) communication
D) computer
E) accounting
THAnswer:T H
C
Explanation:T H MonsterTHminedTHdataTHfromTHnearlyTHoneTHmillionTHmarket-
wideTHjobTHpostingsTHtoTHidentifyTHskillsTHthatTHwereTHmostTHoftenTHsoughtTHbyTHemployers.THAtTHtheTH
topTHofTHtheTHlistTHwasTHcommunicationTHskills.THThisTHwasTHalsoTHreiteratedTHbyTHJeffTHWeiner,THtheTH
CEOTHofTHLinkedIn.
Diff:TH1
AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
4) AccordingTHtoTHaTHrecentTHlarge-scaleTHsurvey,TH58%THofTHmanagersTHdidTHNOTTHreceiveTH .
A) payTHincentives
B) training
C) administrativeTHsupport
D) insurance
E) officeTHspac
eTHAnswer:T H
B
Explanation:T H Fifty-
eightTHpercentTHofTHmanagersTHreportedTHtheyTHhadTHnotTHreceivedTHanyTHtrainingTHandTH25%THadmitte
dTHtheyTHwereTHnotTHreadyTHtoTHleadTHothersTHwhenTHtheyTHwereTHgivenTHtheTHrole.
Diff:TH2
AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
5) ThereTHisTHaTHconnectionTHbetweenTHcompaniesTHwhichTHhaveTH
THandTHtheirTHattentionTHtoTHorganizationalTHbehaviorTHprinciples.
A) highTHturnoverTHrates
B) specializedTHtechnicalTHprocesses
C) superiorTHfinancialTHperformance
D) long-lastingTHCEOs
E) bothTHhighTHturnoverTHratesTHandTHlong-
lastingTHCEOsTHAnswer:T H C
Explanation:T H CompaniesTHsuchTHasTHLululemon,THtheTHBostonTHConsultingTHGroup,THLinkedIn,THZ
oomTHVideo,THGoogle,THFacebook,THandTHSouthwestTHAirlinesTHallTHhaveTHincorporatedTHtheTHconcep
tsTHofTHorganizationalTHbehaviorTHandTHattributeTHitTHtoTHtheirTHabilityTHtoTHgenerateTHhighTHfinancialTH
outcomes.
Diff:TH2
3
CopyrightTH©TH2025THPearsonTHEducation,T
HInc.
, AACSB:T H AnalyticalTHThinkingTH
Quest.THCategory:T H Concept
LO:T H T H 1.1THDefineTHorganizationalTHbehaviorTH(OB).
4
CopyrightTH©TH2025THPearsonTHEducation,T
HInc.