True/False Questions
d
,1) A physician may never delegate tasks to a medical assistant that would be viewed as a medical
d d d d d d d d d d d d d d d d
assistant practicing medicine.
d d d
Answer: TRUE d
Page Ref: 9
d d d
Objective: 1.6 d
2) The medical assistant's main responsibility is to assist the physician in providing patient care.
d d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 6
d d
Objective: 1.5 d
3) State laws can vary on who can delegate duties to a medical assistant.
d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 9
d d
Objective: 1.6 d
4) It is important to present a confident, professional image that helps put the patient at ease.
d d d d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 10
d d
Objective: 1.7 d
5) More and more employers are requiring credentials as a condition for employment.
d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 10
d d
Objective: 1.8 d
6) It is your responsibility as a medical assistant to only practice within your scope of practice.
d d d d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 6
d d
Objective: 1.5 d
7) A licensed medical assistant can perform the same duties as a licensed nurse.
d d d d d d d d d d d d
Answer: FALSE
d d
Page Ref: 7
d d
Objective: 1.5 d
8) The Centers for Medicare and Medicaid Services (CMS) issued a final ruling mandating that
d d d d d d d d d d d d d
EVERY medical assistant is able to enter physician orders in a computerized order entry system.
d d d d d d d d d d d d d d d
Answer: FALSE
d d
Page Ref: 10
d d
Objective: 1.8 d
1
,9) The medical assistant is uniquely qualified to perform the administrative and clinical
d d d d d d d d d d d
procedures associated with the responsibilities of a medical office assigned by the physician.
d d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 7
d d
Objective: 1.5 d
10) A patient navigator is the primary source of communication between the patient and their
d d d d d d d d d d d d d
health care providers.
d d d
Answer: TRUE d
Page Ref: 14
d d d
Objective: 1.11 d
11) One of the goals of a patient navigator is to streamline the healthcare services that the patient
d d d d d d d d d d d d d d d d
receives.
d
Answer: TRUE d
Page Ref: 14
d d d
Objective: 1.11 d
12) A job in the medical records department would require general administrative skills,
d d d d d d d d d d d
understanding of medical terminology, and knowledge of insurance coding.
d d d d d d d d d
Answer: TRUE d
Page Ref: 14
d d d
Objective: 1.10 d
13) The National Healthcareer Association (NHA) offers 3 medical assisting credentials, the
d d d d d d d d d d
Certified Clinical Medical Assistant (CCMA), the Certified Medical Administrative Assistant
d d d d d d d d d d
(CMAA), and the National Certified Medical Assistant (NCMA).
d d d d d d d d
Answer: FALSE d
Page Ref: 11, 12
d d d d
Objective: 1.9 d
14) Medical assisting requires mastery of a complex body of knowledge and specialized skills
d d d d d d d d d d d d
requiring both formal education and practical experience.
d d d d d d d
Answer: TRUE d
Page Ref: 4
d d d
Objective: 1.2 d
15) A medical assistant in a diploma program should expect to be in school for 6 months to 1
d d d d d d d d d d d d d d d d d
year.
d
Answer: TRUE d
Page Ref: 5
d d d
Objective: 1.3 d
2
, 16) In addition to normal business hours, urgent care facilities have business hours at night and
d d d d d d d d d d d d d d
on the weekends.
d d d
Answer: TRUE d
Page Ref: 6
d d d
Objective: 1.5 d
17) The Medical Office Assistant (NCMOA) credential is offered by the National Center for
d d d d d d d d d d d d
Competency Testing (NCCT).
d d d
Answer: TRUE d
Page Ref: 12
d d d
Objective: 1.9 d
18) Potential job opportunities for medical assistants may include insurance claims coder and
d d d d d d d d d d d
multifunctional technician.
d d
Answer: TRUE d
Page Ref: 13
d d d
Objective: 1.10 d
19) A physician's office is an example of an ambulatory care setting.
d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 13
d d
Objective: 1.10 d
20) A medical assistant who witnesses unsafe workplace behavior has a responsibility to notify
d d d d d d d d d d d d
OSHA.
d
Answer: TRUE d
Page Ref: 13
d d d
Objective: 1.5 d
Multiple Choice Questions
d d
1) Which of the following is NOT an administrative responsibility of a medical assistant?
d d d d d d d d d d d d
A) Greeting and receiving patients d d d
B) Giving an injection d d
C) Handling petty cash d d
D) Reconciling bank statements d d
Answer: B
d d
Page Ref: 6
d d
Objective: 1.5 d
3
d
,1) A physician may never delegate tasks to a medical assistant that would be viewed as a medical
d d d d d d d d d d d d d d d d
assistant practicing medicine.
d d d
Answer: TRUE d
Page Ref: 9
d d d
Objective: 1.6 d
2) The medical assistant's main responsibility is to assist the physician in providing patient care.
d d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 6
d d
Objective: 1.5 d
3) State laws can vary on who can delegate duties to a medical assistant.
d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 9
d d
Objective: 1.6 d
4) It is important to present a confident, professional image that helps put the patient at ease.
d d d d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 10
d d
Objective: 1.7 d
5) More and more employers are requiring credentials as a condition for employment.
d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 10
d d
Objective: 1.8 d
6) It is your responsibility as a medical assistant to only practice within your scope of practice.
d d d d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 6
d d
Objective: 1.5 d
7) A licensed medical assistant can perform the same duties as a licensed nurse.
d d d d d d d d d d d d
Answer: FALSE
d d
Page Ref: 7
d d
Objective: 1.5 d
8) The Centers for Medicare and Medicaid Services (CMS) issued a final ruling mandating that
d d d d d d d d d d d d d
EVERY medical assistant is able to enter physician orders in a computerized order entry system.
d d d d d d d d d d d d d d d
Answer: FALSE
d d
Page Ref: 10
d d
Objective: 1.8 d
1
,9) The medical assistant is uniquely qualified to perform the administrative and clinical
d d d d d d d d d d d
procedures associated with the responsibilities of a medical office assigned by the physician.
d d d d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 7
d d
Objective: 1.5 d
10) A patient navigator is the primary source of communication between the patient and their
d d d d d d d d d d d d d
health care providers.
d d d
Answer: TRUE d
Page Ref: 14
d d d
Objective: 1.11 d
11) One of the goals of a patient navigator is to streamline the healthcare services that the patient
d d d d d d d d d d d d d d d d
receives.
d
Answer: TRUE d
Page Ref: 14
d d d
Objective: 1.11 d
12) A job in the medical records department would require general administrative skills,
d d d d d d d d d d d
understanding of medical terminology, and knowledge of insurance coding.
d d d d d d d d d
Answer: TRUE d
Page Ref: 14
d d d
Objective: 1.10 d
13) The National Healthcareer Association (NHA) offers 3 medical assisting credentials, the
d d d d d d d d d d
Certified Clinical Medical Assistant (CCMA), the Certified Medical Administrative Assistant
d d d d d d d d d d
(CMAA), and the National Certified Medical Assistant (NCMA).
d d d d d d d d
Answer: FALSE d
Page Ref: 11, 12
d d d d
Objective: 1.9 d
14) Medical assisting requires mastery of a complex body of knowledge and specialized skills
d d d d d d d d d d d d
requiring both formal education and practical experience.
d d d d d d d
Answer: TRUE d
Page Ref: 4
d d d
Objective: 1.2 d
15) A medical assistant in a diploma program should expect to be in school for 6 months to 1
d d d d d d d d d d d d d d d d d
year.
d
Answer: TRUE d
Page Ref: 5
d d d
Objective: 1.3 d
2
, 16) In addition to normal business hours, urgent care facilities have business hours at night and
d d d d d d d d d d d d d d
on the weekends.
d d d
Answer: TRUE d
Page Ref: 6
d d d
Objective: 1.5 d
17) The Medical Office Assistant (NCMOA) credential is offered by the National Center for
d d d d d d d d d d d d
Competency Testing (NCCT).
d d d
Answer: TRUE d
Page Ref: 12
d d d
Objective: 1.9 d
18) Potential job opportunities for medical assistants may include insurance claims coder and
d d d d d d d d d d d
multifunctional technician.
d d
Answer: TRUE d
Page Ref: 13
d d d
Objective: 1.10 d
19) A physician's office is an example of an ambulatory care setting.
d d d d d d d d d d
Answer: TRUE
d d
Page Ref: 13
d d
Objective: 1.10 d
20) A medical assistant who witnesses unsafe workplace behavior has a responsibility to notify
d d d d d d d d d d d d
OSHA.
d
Answer: TRUE d
Page Ref: 13
d d d
Objective: 1.5 d
Multiple Choice Questions
d d
1) Which of the following is NOT an administrative responsibility of a medical assistant?
d d d d d d d d d d d d
A) Greeting and receiving patients d d d
B) Giving an injection d d
C) Handling petty cash d d
D) Reconciling bank statements d d
Answer: B
d d
Page Ref: 6
d d
Objective: 1.5 d
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