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Chapter 1 Medical Assisting: The Profession
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True/False Questions p
1) A physician may never delegate tasks to a medical assistant that would be viewed as a medical
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assistant practicing medicine.
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Answer: TRUE p
Page Ref: 9
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Objective: 1.6 p
2) The medical assistant's main responsibility is to assist the physician in providing patient care.
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Answer: TRUE
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Page Ref: 6
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Objective: 1.5 p
3) State laws can vary on who can delegate duties to a medical assistant.
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Answer: TRUE
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Page Ref: 9
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Objective: 1.6 p
4) It is important to present a confident, professional image that helps put the patient at ease.
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Answer: TRUE
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Page Ref: 10
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Objective: 1.7 p
5) More and more employers are requiring credentials as a condition for employment.
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Answer: TRUE
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Page Ref: 10
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Objective: 1.8 p
6) It is your responsibility as a medical assistant to only practice within your scope of practice.
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Answer: TRUE
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Page Ref: 6
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Objective: 1.5 p
7) A licensed medical assistant can perform the same duties as a licensed nurse.
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Answer: FALSE
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Page Ref: 7
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Objective: 1.5 p
8) The Centers for Medicare and Medicaid Services (CMS) issued a final ruling mandating that
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EVERY medical assistant is able to enter physician orders in a computerized order entry system.
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Answer: FALSE
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Page Ref: 10
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Objective: 1.8 p
1
,9) The medical assistant is uniquely qualified to perform the administrative and clinical
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procedures associated with the responsibilities of a medical office assigned by the physician.
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Answer: TRUE
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Page Ref: 7
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Objective: 1.5 p
10) A patient navigator is the primary source of communication between the patient and their
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health care providers.
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Answer: TRUE p
Page Ref: 14
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Objective: 1.11 p
11) One of the goals of a patient navigator is to streamline the healthcare services that the patient
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receives.
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Answer: TRUE p
Page Ref: 14
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Objective: 1.11 p
12) A job in the medical records department would require general administrative skills,
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understanding of medical terminology, and knowledge of insurance coding.
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Answer: TRUE p
Page Ref: 14
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Objective: 1.10 p
13) The National Healthcareer Association (NHA) offers 3 medical assisting credentials, the
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Certified Clinical Medical Assistant (CCMA), the Certified Medical Administrative Assistant
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(CMAA), and the National Certified Medical Assistant (NCMA).
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Answer: FALSE p
Page Ref: 11, 12
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Objective: 1.9 p
14) Medical assisting requires mastery of a complex body of knowledge and specialized skills
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requiring both formal education and practical experience.
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Answer: TRUE p
Page Ref: 4
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Objective: 1.2 p
15) A medical assistant in a diploma program should expect to be in school for 6 months to 1
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year.
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Answer: TRUE p
Page Ref: 5
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Objective: 1.3 p
2
, 16) In addition to normal business hours, urgent care facilities have business hours at night and
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on the weekends.
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Answer: TRUE p
Page Ref: 6
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Objective: 1.5 p
17) The Medical Office Assistant (NCMOA) credential is offered by the National Center for
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Competency Testing (NCCT).
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Answer: TRUE p
Page Ref: 12
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Objective: 1.9 p
18) Potential job opportunities for medical assistants may include insurance claims coder and
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multifunctional technician.
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Answer: TRUE p
Page Ref: 13
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Objective: 1.10 p
19) A physician's office is an example of an ambulatory care setting.
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Answer: TRUE
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Page Ref: 13
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Objective: 1.10 p
20) A medical assistant who witnesses unsafe workplace behavior has a responsibility to notify
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OSHA.
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Answer: TRUE p
Page Ref: 13
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Objective: 1.5 p
Multiple Choice Questions
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1) Which of the following is NOT an administrative responsibility of a medical assistant?
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A) Greeting and receiving patients p p p
B) Giving an injection p p
C) Handling petty cash p p
D) Reconciling bank statements p p
Answer: B
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Page Ref: 6
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Objective: 1.5 p
3