WGU D099 SALES MANAGEMENT OBJECTIVE
ASSESSMENT FINAL EXAM PREPARATION FOR 2025/2026
NEWEST ACTUAL EXAM WITH COMPLETE QUESTIONS AND
VERIFIED ANSWERS |ALREADY GRADED A+|
Michael plans to use the Kirkpatrick Training Evaluation Model to
help measure training effectiveness. Ultimately, he wants to know
to what extent did participants improve knowledge and skills?
Which level would he review?
- Reaction
- Learning
- Behavior
- Results - ANSWER-- Learning
Another model of evaluating a training program is the return on
investment (ROI) methodology, which is composed of five key
elements. Which data reflect the participants' ability to apply this
new knowledge after the training program. Barriers preventing
application are addressed?
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- Level 1: Reaction and planned action
- Level 2: Learning
- Level 3: Application and implementation
- Level 4: Business impact
- Level 5: Return on investment - ANSWER-- Level 3: Application
and implementation
New-employee training is essential and usually begins with a
company's employee orientation. The organizational socialization
model is the process of moving the employee through the
adjustment stage to the desired outcome. Which component of
this model overlaps with other HR initiatives?
- New employee characteristics
- New employee tactics
- Organizational efforts
- Adjustment
- Outcomes - ANSWER-- New employee characteristics
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The goal of employee orientation is for employees to gain an
understanding of the company's policies and learn how their
specific job fits into the larger organization. Other goals of
orientation include all of the following except:
- Reduce start-up costs
- Increase anxiety
- Reduce employee turnover
- Save time for the supervisor and coworkers
- Set expectations and attitudes - ANSWER-- Increase anxiety
Tina works for a radio station and receives frequent training on
FCC legal issues and fines. What type of training is Tina
receiving?
-Product
-Industry
-Technical or technology
-Professional or legal - ANSWER--Professional or legal
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True or false: Most good training programs will use a variety of
delivery methods.
- True
- False - ANSWER-- True
You are a salesperson in the solar energy industry, earning a
base salary of $65,000 a year plus 5% for each solar panel sold.
You have decided you want to install a pool for your family by the
beginning of spring. In order to afford the pool, you realize you will
need to sell an additional 2,000 solar panels. Under which type of
compensation plan will you be paid?
- Salary
- Commission
- Salary plus commission
- Neither B or C - ANSWER-- Salary plus commission