SERVICE ITEMS 2025 EXAM
QUESTIONS AND CORRECT
DETAILED ANSWERS WITH (VERIFIED
ANSWERS) |ALREADY GRADED A+||
NEWEST VERSION
, Amenity Kit (AKT) - ANSWERSComplimentary kit for UPB customers amenities for
customers during their flight
Atlas Carriers - ANSWERSCarts/Carriers are used to stow items needed during flight
Beverage Cart - ANSWERSa cart specifically designed for the aircraft, used to serve
beverages
Blue liner - ANSWERSA liner which is place on top of beverage cart and service station
Bulk Amenities (BA) - ANSWERSIntra-Asia only : bulk amenities consisting of dental
kit , ear plugs, and eye mask
Bulk Silverware - ANSWERSBulk utensils boarded for service
Carafe - ANSWERSThis is used to make hot tea or hot water for the beverage service
Chef's Tips - ANSWERSUsed to assist flight attendants with presentation and
preparation of meal selections in the premium cabins
Children Travel Kit - ANSWERSChildren travel kit includes both safety items and
activities to keep children engaged during the flight. The kid is suitable for children ages
2-10 but may be given to older children based on your discretion
Chillers - ANSWERSProvide chilled air and are turned on to ensure meals remain fresh
during flight
Choice Menu - ANSWERSthe name of United's food for sale program in United
Economy on most flights in the Americas
Coffee Warmer - ANSWERSHot plate used to keep coffee warm
Cold Cups - ANSWERSBlue clear cups use to serve any cold beverages
Condiment Caddy - ANSWERSThis is a caddy used to hold sugar , sugar substitute, stir
sticks and serviettes during the beverage service
Cooling Gel Pillow (UPB only) - ANSWERSUnited Polaris cooling gel pillows
Crew Meals - ANSWERSMeals boarded specifically for pilots and flight attendants