operations and supply chain management
16th edition
by f. robert jacobs and richard b. chase
(chapter 1-14 with answer keys)
,
,table of contents
chapter 01 operations and supply chain management ........................................ 4
chapter 02 strategy and sustainability .............................................................. 67
chapter 03 operations and supply chain management .................................... 137
chapter 04 production processes ..................................................................... 207
chapter 05 service processes ........................................................................... 283
chapter 06 quality management and six sigma ............................................... 374
chapter 07 projects ......................................................................................... 525
chapter 08 global sourcing and procurement .................................................. 632
chapter 09 location, logistics, and distribution ................................................ 709
chapter 10 lean and sustainable supply chains ................................................ 775
chapter 11 location, logistics, and distribution ................................................ 860
chapter 12 aggregate operations planning ..................................................... 989
chapter 13 inventory control ......................................................................... 1064
chapter 14 material requirements planning .................................................. 1191
, test bank for operations and supply chain management 13th edition by f. robert
jacobs and richard b. chase (chapter 1-14 with answer keys)
operations and supply chain management
chapter 01 operations and supply chain management
learning objectives for chapter 1
1. understand why it is important to study operations and supply chain
management.
2. define efficient and effective operations.
3. categorize operations and supply chain processes.
4. contrast differences between services and goods producing processes.
5. identify operations and supply chain management career opportunities.
6. describe how the field has developed over time.
true/false questions
1. efficiency means doing the right things to create the most value for the
company.
true false