An Integrated Approach to Online Marketing
3rd Edition by Simon Kingsnorth.
All Chapters 1 - 22
,TABLE OF CONTENTw w
w Chapter w1: wThe wfoundati wons wof wdigital
marketing. w w w w w w w w w w w w w w wPage w: w2
w
w Chapter w2: wUnderstanding wthe wdigital
ecosystem w w w wPage w: w10 w w
w
w Chapter w3: wIntegrating wdigital winto wwider
organization wstrategy wPage w: w13 w
w
Chapter w4: wUnderstanding wthe wevolving wdigital
consumer wPage w: w17
w
Chapter w5: wBarriers, wconsiderations wand wdata
protection win wdigital wmarketing wstrategy wPage w:
w
21 wChapter w6: wEnabling wtechnologies wfor wonline
w
marketing wand wdigital wtransformation wPage w:
w
25 wChapter w7: wPlanning wyour wdigital wmarketing
w
strategy w–Objectives, wPage w: w29 w
w
Chapter w8: wSEO wstrategy wand worganic wtechniques
Page w: w34 w
w
Chapter w9: wBuilding wand woptimizing wa wwinning
paid wsearch wstrategy wPage w: w38 w
w
Chapter w10: wDisplay wadvertising wand
programmatic wtargeting wPage w: w42
w
w Chapter w11: wTailoring wyour wsocial wmedia
strategy w. wPage w: w45 w
w
,Chapter w12: wMarketing wautomation, wmessaging
and wemail wmarketing w– wthe wunsung wheroes.
w
Page w: w50 wChapter w13: wAffiliates wschemes wand
w
partnerships wto wdeliver whighly wtargeted wleads
w
Page w: w53 w
w
Chapter w14: wLead wgeneration wthat wdelivers
results w. wPage w: w56 w
w
Chapter w15: wContent wstrategy w– wa wkey wpillar wof
success wPage w: w60
w
Chapter w16: wPersonalizing wthe wcustomer wjourney
and wdigital wexperience wPage w: w65 w
w
Chapter w17: wEffective wExperience wDesign w(XD) w.
Page w: w69 w
w
Chapter w18: wOptimizing wyour we-commerce
platform w. wPage w: w72 w
w
Chapter w19: wManaging wloyalty, wCRM wand wdata w.
Page w: w75 w
w
Chapter w20: wMeasuring wsuccess wthrough wdata
analytics wand wreporting wPage w: w80 w
w
Chapter w21: wProviding wa wsmooth wonline wservice
and wcustomer wexperience wPage w: w84 w
w
Chapter w22: wPutting wtogether wyour wdigital
marketing wstrategy. wPage w: w87
w
, Digital wMarketing wStrategy w3e wby wSimon
Kingsnorth wChapter w1: wThe wfoundations wof
w
digital wmarketing wTest wbank wanswers
w
1. a), wb), wd), we)
2. False
3. c)
4. b)
5. b)
6. c)
7. a)
8. d)
9. True
10. False:
11. b)
12. False
13. c)
14. b)
15. b)
16. True
17. a)
18. c)
19. c)
20. a), wb)