COMPLETE TEST BANK FOR Effective Leadership and
Management in Nursing 9th Edition by Eleanor Sullivan ||ALL
CHAPTERS COVERED || VERIFIED SOLUTIONS WITH
RATIONALES ||A+ GURANTEED PASS
___________________________________________________________________________
9TH EDITION
,Table of Contents
PART I: UNDERSTANDING NURSING MANAGEMENT AND ORGANIZATIONS ............................... 3
Chapter 1 Introducing Nursing Management ............................................................................. 3
Chapter 2 Designing Organizations ........................................................................................... 29
Chapter 3 Delivering Nursing Care ............................................................................................ 53
Chapter 4 Leading, Managing, Following.................................................................................. 78
Chapter 5 Initiating And Managing Change ............................................................................ 102
Chapter 6 Managing And Improving Quality .......................................................................... 127
Chapter 7 Understanding Legal And Ethical Issues ................................................................. 153
Chapter 8 Understanding Power And Politics ......................................................................... 168
PART 2: LEARNING KEY SKILLS IN NURSING MANAGEMENT .................................................... 191
Chapter 9 Thinking Critically, Making Decisions, Solving Problems ........................................ 191
Chapter 10 Communicating Effectively ................................................................................... 216
Chapter 11 Delegating Successfully ........................................................................................ 242
Chapter 12 Building And Managing Teams ............................................................................. 268
Chapter 13 Handling Conflict .................................................................................................. 294
Chapter 14 Managing Time ..................................................................................................... 319
PART 3: MANAGING RESOURCES ............................................................................................... 345
Chapter 15 Budgeting And Managing Fiscal Resources .......................................................... 345
Chapter 16 Recruiting And Selecting Staff .............................................................................. 368
Chapter 17 Staffing And Scheduling........................................................................................ 392
Chapter 18 Motivating And Developing Staff ......................................................................... 415
Chapter 19 Evaluating Staff Performance ............................................................................... 440
Chapter 20 Feedback And Coaching, Disciplining, And Terminating Staff .............................. 466
Chapter 21 Managing Absenteeism, Reducing Turnover, Retaining Staff .............................. 490
Chapter 22 Dealing With Disruptive Staff Problems ............................................................... 516
Chapter 23 Preparing For Emergencies .................................................................................. 540
Chapter 24 Preventing Workplace Violence ........................................................................... 563
Chapter 25 Handling Collective Bargaining Issues .................................................................. 588
,PART 4: TAKING CARE OF YOURSELF .......................................................................................... 612
Chapter 26 Managing Stress ................................................................................................... 612
Chapter 27 Advancing Your Career ......................................................................................... 636
PART 5: LOOKING TO THE FUTURE ............................................................................................. 660
Chapter 28 Imagining The Future ........................................................................................... 660
Effective Leadership & Management In Nursing, 9e (Sullivan)
PART I: UNDERSTANDING NURSING MANAGEMENT AND
ORGANIZATIONS
Chapter 1 Introducing Nursing Management
1) A Nurse Manager Is Participating In The Healthcare Organization's Strategic Planning
Committee. Which Factor Is The Primary Driving Force And Controlling Factor In New Initiatives
This Committee Might Recommend?
1. Cost Of Care
2. Access To Care
3. Availability Of Care
4. Quality Of Care
CORRECT ANS>>> 1
Explanation: 1. While All Of The Options Given Are Driving Forces In Today's Healthcare
Environment, The Cost Of Providing Care Is Still The Primary Issue. Cost Of Care Controls Access,
Availability, And Quality.
2. Access To Care Is Controlled By The Ability To Pay.
3. Care Will Not Be Available If It Cannot Be Funded.
4. Healthcare Providers Do Not Like To Correlate Quality With Cost, But The Economic
Reality Is That Quality Care Must Also Be Funded Care.
Cognitive Level: Applying
, Client Need: Safe Effective Care Environment Client Need Sub: Management Of Care
Nursing/Int Conc: Nursing Process: Evaluation/Leadership
Learning Outcome: 1-1: Explain Changes To Healthcare Over The Past Decade, Including Those
Resulting From Implementation Of The Affordable Care Act; Demands To Reduce Errors And
Improve Patient Safety; And Evolving Medical And Communication Technology.
2) A Nurse Has Been Invited To Discuss Healthcare Costs At A Senior Citizens' Club. What
Information Should The Nurse Plan To Include In This Discussion?
1. While Healthcare Costs Continue To Rise, The Percentage Of The United States (U.S.)
Economy Spent On Healthcare Has Slowly Declined To Less Than 12%.
2. Regulations Brought About By The Patient Protection And Affordable Care Act (PPACA)
Should Bring Financial Relief To Healthcare Consumers.
3. The United States Spends More Money On Healthcare Than Any Other Country.
4. Healthcare Spending In The United States Is Slowly Declining Due To Passage Of Bills
Such As The Patient Protection And Affordable Care Act (PPACA).
CORRECT ANS>>> 2
Explanation: 1. In 2009, Healthcare Costs Consumed More Than 17% Of The Country's Gross
Domestic Product.
2. Implementation Of PPACA And Its Regulations Have Not Been Formulated.
3. The United States Spends More Than $2.5 Trillion On Healthcare Annually, More Than
Any Other Country.
4. While This Act Has Been Passed, It Is Not Operationalized. Healthcare Spending
Continues To Rise.
Cognitive Level: Analyzing
Client Need: Safe Effective Care Environment Client Need Sub: Management Of Care
Nursing/Int Conc: Nursing Process: Planning/Education
Management in Nursing 9th Edition by Eleanor Sullivan ||ALL
CHAPTERS COVERED || VERIFIED SOLUTIONS WITH
RATIONALES ||A+ GURANTEED PASS
___________________________________________________________________________
9TH EDITION
,Table of Contents
PART I: UNDERSTANDING NURSING MANAGEMENT AND ORGANIZATIONS ............................... 3
Chapter 1 Introducing Nursing Management ............................................................................. 3
Chapter 2 Designing Organizations ........................................................................................... 29
Chapter 3 Delivering Nursing Care ............................................................................................ 53
Chapter 4 Leading, Managing, Following.................................................................................. 78
Chapter 5 Initiating And Managing Change ............................................................................ 102
Chapter 6 Managing And Improving Quality .......................................................................... 127
Chapter 7 Understanding Legal And Ethical Issues ................................................................. 153
Chapter 8 Understanding Power And Politics ......................................................................... 168
PART 2: LEARNING KEY SKILLS IN NURSING MANAGEMENT .................................................... 191
Chapter 9 Thinking Critically, Making Decisions, Solving Problems ........................................ 191
Chapter 10 Communicating Effectively ................................................................................... 216
Chapter 11 Delegating Successfully ........................................................................................ 242
Chapter 12 Building And Managing Teams ............................................................................. 268
Chapter 13 Handling Conflict .................................................................................................. 294
Chapter 14 Managing Time ..................................................................................................... 319
PART 3: MANAGING RESOURCES ............................................................................................... 345
Chapter 15 Budgeting And Managing Fiscal Resources .......................................................... 345
Chapter 16 Recruiting And Selecting Staff .............................................................................. 368
Chapter 17 Staffing And Scheduling........................................................................................ 392
Chapter 18 Motivating And Developing Staff ......................................................................... 415
Chapter 19 Evaluating Staff Performance ............................................................................... 440
Chapter 20 Feedback And Coaching, Disciplining, And Terminating Staff .............................. 466
Chapter 21 Managing Absenteeism, Reducing Turnover, Retaining Staff .............................. 490
Chapter 22 Dealing With Disruptive Staff Problems ............................................................... 516
Chapter 23 Preparing For Emergencies .................................................................................. 540
Chapter 24 Preventing Workplace Violence ........................................................................... 563
Chapter 25 Handling Collective Bargaining Issues .................................................................. 588
,PART 4: TAKING CARE OF YOURSELF .......................................................................................... 612
Chapter 26 Managing Stress ................................................................................................... 612
Chapter 27 Advancing Your Career ......................................................................................... 636
PART 5: LOOKING TO THE FUTURE ............................................................................................. 660
Chapter 28 Imagining The Future ........................................................................................... 660
Effective Leadership & Management In Nursing, 9e (Sullivan)
PART I: UNDERSTANDING NURSING MANAGEMENT AND
ORGANIZATIONS
Chapter 1 Introducing Nursing Management
1) A Nurse Manager Is Participating In The Healthcare Organization's Strategic Planning
Committee. Which Factor Is The Primary Driving Force And Controlling Factor In New Initiatives
This Committee Might Recommend?
1. Cost Of Care
2. Access To Care
3. Availability Of Care
4. Quality Of Care
CORRECT ANS>>> 1
Explanation: 1. While All Of The Options Given Are Driving Forces In Today's Healthcare
Environment, The Cost Of Providing Care Is Still The Primary Issue. Cost Of Care Controls Access,
Availability, And Quality.
2. Access To Care Is Controlled By The Ability To Pay.
3. Care Will Not Be Available If It Cannot Be Funded.
4. Healthcare Providers Do Not Like To Correlate Quality With Cost, But The Economic
Reality Is That Quality Care Must Also Be Funded Care.
Cognitive Level: Applying
, Client Need: Safe Effective Care Environment Client Need Sub: Management Of Care
Nursing/Int Conc: Nursing Process: Evaluation/Leadership
Learning Outcome: 1-1: Explain Changes To Healthcare Over The Past Decade, Including Those
Resulting From Implementation Of The Affordable Care Act; Demands To Reduce Errors And
Improve Patient Safety; And Evolving Medical And Communication Technology.
2) A Nurse Has Been Invited To Discuss Healthcare Costs At A Senior Citizens' Club. What
Information Should The Nurse Plan To Include In This Discussion?
1. While Healthcare Costs Continue To Rise, The Percentage Of The United States (U.S.)
Economy Spent On Healthcare Has Slowly Declined To Less Than 12%.
2. Regulations Brought About By The Patient Protection And Affordable Care Act (PPACA)
Should Bring Financial Relief To Healthcare Consumers.
3. The United States Spends More Money On Healthcare Than Any Other Country.
4. Healthcare Spending In The United States Is Slowly Declining Due To Passage Of Bills
Such As The Patient Protection And Affordable Care Act (PPACA).
CORRECT ANS>>> 2
Explanation: 1. In 2009, Healthcare Costs Consumed More Than 17% Of The Country's Gross
Domestic Product.
2. Implementation Of PPACA And Its Regulations Have Not Been Formulated.
3. The United States Spends More Than $2.5 Trillion On Healthcare Annually, More Than
Any Other Country.
4. While This Act Has Been Passed, It Is Not Operationalized. Healthcare Spending
Continues To Rise.
Cognitive Level: Analyzing
Client Need: Safe Effective Care Environment Client Need Sub: Management Of Care
Nursing/Int Conc: Nursing Process: Planning/Education
