MSSC SAFETY ASSESSMENT LATEAT UPDATED 2025/2026 TEST WITH COMPLETE QUESTIONS AND SURE VERIFIED SOLUTIONS 100% GRADED AT A+ SCORE!! SURE GUARANTEED PASS!!

MSSC SAFETY ASSESSMENT LATEAT UPDATED 2025/2026 TEST WITH COMPLETE QUESTIONS AND SURE VERIFIED SOLUTIONS 100% GRADED AT A+ SCORE!! SURE GUARANTEED PASS!! An_________ customer is a person or organization that receives services or products in exchange for compensation. a) Internal b) External c) In-house d) Departmental - ANSWER External 2. Improving external customer satisfaction is the main objective of __________. a) Customer service department. b) Retired employees c) Maintenance departments d) HR departments. - ANSWER customer service 3. Vendors could be considered what type of customer? a) Main b) Substantial c) Internal d) External - ANSWER external 4. Customer satisfaction should always be the first objective considered when developing _________. a) Vendors b) New or improved products c) Teamwork d) Training matrix - ANSWER new or improved products 5. The ________ of the product describes the features requested for the product to perform the tasks for which it was intended. a) Form b) Function c) Cost d) Utilization - ANSWER function 6. Product designers should always consider the effects of tooling design and cost during ___________. a) Prototype development b) Process capability studies c) Team kickoff meetings d) Maintenance of a machine - ANSWER prototype development 7. Product design teams should provide an environment that encourages ________. a) Criticize other team members at any time b) Add their design ideas freely c) Attend meetings whenever they are available d) Report team meetings to the boss - ANSWER Add their design ideas free 8. Teamwork, concurrent engineering, tools and techniques are needed in order to make _______________. a) Product introduction b) Sales c) Product scam prevention efforts d) Safety tests - ANSWER Product introduction 9. Engineers working with manufacturing to become aware of tooling limitations and other problems that may increase production time and cost is an example of _____________. a) Brainstorming b) Product analysis c) Concurrent engineering d) Production processing - ANSWER Concurrent engineering 10. _______ is a design methodology that designs features into the product that makes it cheaper to manufacture, while maintaining its ability to perform its intended function. a) Design for Manufacturing and Assembly (DFMA) b) Design Criteria and Performance (DCP) c) Design, Manufacture, Deliver (DMD) d) Design for Production and Performance (DPP) - ANSWER Design for Manufacturing and Assembly (DFMA) 11. to be successful ________must be tied to the company's business plan. a) Team goals b) Donations to the community c) The stock market d) Cross-Training assignments - ANSWER team goals 12. A team should develop a spending plan as part of their decision making process ________________. a) to ensure that they do not exceed the amount of money allocated to the project b) to ensure that they use all the money allocated to the project c) in case they are audited d) because it is a requirement of all teams - ANSWER to ensure that they do not exceed the amount of money allocated to the project 13. Supervisors should set measurable objectives to have a way to ____________. a) Eliminate the need to review employees b) Limit the number of employees who can receive a bonus c) Have good performance criteria for review of employee performance d) Have a way to collect data to satisfy management reports - ANSWER Have good performance criteria for review of employee performance 14. People working together discussing issues and making decisions are key elements of a _______________. a) successful work group b) SPC program c) JIT process d) Histogram - ANSWER successful work group 15. Company objectives and production goals are important pieces of data to __________. a) Retired employee b) Forklift training certification data c) Self-directed work team d) Predictive maintenance program - ANSWER Self-directed work team 16. Promoting competition among teams or departments _________________. a) Helps management set their own goals b) Helps establish the baseline to set team goals c) Is a reason to set measurable team goals d) Is not a reason to set measurable team goals - ANSWER Is not a reason to set measurable team goals 17. Top level management must support a team for it to be ______________. a) Successful b) Ratified c) Certified Fully staffed - ANSWER Successful 18. When a team sets objectives that they wish to accomplish, care should be taken to ensure that these objectives are _____________. a) Aggressive b) Predictable c) Measurable d) Justifiable - ANSWER measurable 19. To ensure that a team has____________ meetings, rules for team behavior should be enforced. a) Weekly b) Unproductive c) Productive d) Long - ANSWER productive 20. The first step in a team development process is an awkward stage for the team members called ______________. a) Storming b) Norming c) Performing d) Forming - ANSWER forming 21. When a team is formed to tackle a problem, _______________________. a) Supervisor is placed in charge b) Set of guidelines is supplied to guide decisions c) Cost evaluation is performed to justify their work d) Team kickoff meeting is held to get everyone up to speed on the task and meet each other - ANSWER Team kickoff meeting is held to get everyone up to speed on the task and meet each other 22. ______________ is a technique teams use for generating as many ideas as possible. a) Storming b) Norming c) Brainstorming d) Pareto principle - ANSWER Brainstorming 23. During a team meeting, any solutions to the problem being discussed that do not meet one or more of the must-have criteria should be _______________. a) Discussed fully b) Tabled to a later meeting c) Given equal consideration d) Eliminated - ANSWER Eliminated 24. Customer service refers to people and other resources a company devotes to ________. a) assisting customers b) product design c) sales d) cost analysis - ANSWER assisting customers 25. In customer service, it is important to ________________. a) never admit being at fault b) look into the customer's problem, find a solution, and follow through c) make the customer admit to being at least partially at fault d) make the customer like you even it it means placing the blame on someone else in the organization - ANSWER look into the customer's problem, find a solution, and follow through 26. Teams should strictly enforce rules about _______to minimize conflict. a) attendance b) arguing c) goal setting