•
A.
JUDGE
DOWNLOAD THE Test Bank for Essentials of
Organizational Behavior 14th Edition Robbins
Complete Test bank, All Chapters are included.
,Essentials of Organizational Behavior, 14e (Robbins/Judge)
Chapter 2 Diversity in Organizations
1) The two major forms of workforce diversity are and .
A) surface-level diversity; deep-level diversity
B) surface-level diversity; lateral-level diversity
C) organizational-level diversity; individual-level diversity
D) lateral-level diversity; deep-level diversity
E) physical-level diversity; intellectual-level diversity
Answer: A
Explanation: A) Demographics mostly reflect surface-level diversity, not thoughts and feelings,
and can lead employees to perceive one another through stereotypes and assumptions. However,
evidence has shown that as people get to know one another, they become less concerned about
demographic differences if they see themselves as sharing more important characteristics, such
as personality and values, that represent deep-level diversity.
Diff: 2
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.
2) By 2020, it is expected that 25 percent of the working population will be .
A) Asian
B) over 55
C) black
D) female
E) under 30
Answer: B
Explanation: B) Trends indicate that the portion of the workforce over the age of 55 will have
grown to 25.2 percent by the year 2020.
Diff: 1
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.
1
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,3) Differences in characteristics like education, ethnicity, regional background, and gender form
part of .
A) individual-level diversity
B) organizational-level diversity
C) lateral-level diversity
D) surface-level diversity
E) deep-level diversity
Answer: D
Explanation: s D) sSurface-level sdiversity srefers sto sthe sdifferences sin scharacteristics slike
seducation, supbringing, swork-status, sregional sbackground, sand sgender. sDeep-level sdiversity,
son sthe sother shand, srefers sto sdifferences sin sindividual scharacteristics slike spersonality,
svalues, sbelief-system, sand sinterests.
Diff: s1
AACSB: s Diverse sand smulticultural swork senvironments
sQuest. sCategory: s Concept
LO: s 2.1 sDemonstrate show sworkplace sdiscrimination sundermines sorganizational seffectiveness.
4) Differences sin scharacteristics ssuch sas spersonality, svalues, sand sbeliefs sform spart sof s .
A) surface-level sdiversity
B) deep-level sdiversity
C) lateral-level sdiversity
D) organizational-level sdiversity
E) individual-level sdiversity
sAnswer: s B
Explanation: s B) sSurface-level sdiversity srefers sto sthe sdifferences sin scharacteristics slike
seducation, supbringing, swork-status, sregional sbackground, sand sgender. sDeep-level sdiversity,
son sthe sother shand, srefers sto sdifferences sin sindividual scharacteristics slike spersonality,
svalues, sbelief-system, sand sinterests.
Diff: s1
AACSB: s Diverse sand smulticultural swork senvironments
sQuest. sCategory: s Concept
LO: s 2.1 sDemonstrate show sworkplace sdiscrimination sundermines sorganizational seffectiveness.
2
Copyright © 2018 Pearson Education, Inc.
mynursytest.store
, DOWNLOAD sTHE sTest sBank sfor sEssentials sof sOrganizational sBehavior
s14th sEdition sRobbins
5) While sinitial smeetings smay sdepend son ssurface-level sdiversity sin smaking sattempts sto
sunderstand sother sindividuals, sstudies sshow sthat safter stime s sand s sbecome
smore simportant sto sunderstanding sthe sother sindividual.
A) stereotypes; sassumptions
B) assumptions; sjudgments
C) values; spersonality
D) age; swisdom
E) gender;
sage sAnswer:
sC
Explanation: s C) sAs speople sbecome smore sacquainted swith sone sanother, sthey sbecome sless
sconcerned swith sdemographic sdifferences sand srely smore son sdeep-level sdiversity sissues.
Diff: s3
AACSB: s Diverse sand smulticultural swork senvironments
sQuest. sCategory: s Concept
LO: s 2.1 sDemonstrate show sworkplace sdiscrimination sundermines sorganizational seffectiveness.
6) Which sof sthe sfollowing sstatements sis strue sregarding ssurface-level sdiversity?
A) Surface-level sdiversity swill sovercome sfundamental sdifferences sand spromote sharmony.
B) Surface-level sdiversity scan sco-exist swith sdeep-level sdiversity swithin san sorganization.
C) Surface-level sdiversity sdoes snot saffect semployees' sperceptions.
D) Surface-level sdiversity, snot sthoughts sand sfeelings, sis smostly sreflected sin sDemographics.
E) Surface-level sdiversity sin sthe sworkforce scan sbe seliminated sby seffective sdiversity
smanagement. sAnswer: s D
Explanation: s D) sDemographics smostly sreflect ssurface-level sdiversity, snot sthoughts sand
sfeelings, sand scan slead semployees sto sperceive sone sanother sthrough sstereotypes sand
sassumptions. sHowever, sevidence shas sshown sthat sas speople sget sto sknow sone sanother, sthey
sbecome sless sconcerned sabout sdemographic sdifferences sif sthey ssee sthemselves sas ssharing
smore simportant scharacteristics, ssuch sas spersonality sand svalues, sthat srepresent sdeep-level
sdiversity.
Diff: s2
AACSB: s Diverse sand smulticultural swork senvironments
sQuest. sCategory: s Concept
LO: s 2.1 sDemonstrate show sworkplace sdiscrimination sundermines sorganizational seffectiveness.
3
Copyright © 2018 Pearson Education, Inc.
mynursytest.store
A.
JUDGE
DOWNLOAD THE Test Bank for Essentials of
Organizational Behavior 14th Edition Robbins
Complete Test bank, All Chapters are included.
,Essentials of Organizational Behavior, 14e (Robbins/Judge)
Chapter 2 Diversity in Organizations
1) The two major forms of workforce diversity are and .
A) surface-level diversity; deep-level diversity
B) surface-level diversity; lateral-level diversity
C) organizational-level diversity; individual-level diversity
D) lateral-level diversity; deep-level diversity
E) physical-level diversity; intellectual-level diversity
Answer: A
Explanation: A) Demographics mostly reflect surface-level diversity, not thoughts and feelings,
and can lead employees to perceive one another through stereotypes and assumptions. However,
evidence has shown that as people get to know one another, they become less concerned about
demographic differences if they see themselves as sharing more important characteristics, such
as personality and values, that represent deep-level diversity.
Diff: 2
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.
2) By 2020, it is expected that 25 percent of the working population will be .
A) Asian
B) over 55
C) black
D) female
E) under 30
Answer: B
Explanation: B) Trends indicate that the portion of the workforce over the age of 55 will have
grown to 25.2 percent by the year 2020.
Diff: 1
AACSB: Diverse and multicultural work environments
Quest. Category: Concept
LO: 2.1 Demonstrate how workplace discrimination undermines organizational effectiveness.
1
Copyright © 2018 Pearson Education, Inc.
mynursytest.store
,3) Differences in characteristics like education, ethnicity, regional background, and gender form
part of .
A) individual-level diversity
B) organizational-level diversity
C) lateral-level diversity
D) surface-level diversity
E) deep-level diversity
Answer: D
Explanation: s D) sSurface-level sdiversity srefers sto sthe sdifferences sin scharacteristics slike
seducation, supbringing, swork-status, sregional sbackground, sand sgender. sDeep-level sdiversity,
son sthe sother shand, srefers sto sdifferences sin sindividual scharacteristics slike spersonality,
svalues, sbelief-system, sand sinterests.
Diff: s1
AACSB: s Diverse sand smulticultural swork senvironments
sQuest. sCategory: s Concept
LO: s 2.1 sDemonstrate show sworkplace sdiscrimination sundermines sorganizational seffectiveness.
4) Differences sin scharacteristics ssuch sas spersonality, svalues, sand sbeliefs sform spart sof s .
A) surface-level sdiversity
B) deep-level sdiversity
C) lateral-level sdiversity
D) organizational-level sdiversity
E) individual-level sdiversity
sAnswer: s B
Explanation: s B) sSurface-level sdiversity srefers sto sthe sdifferences sin scharacteristics slike
seducation, supbringing, swork-status, sregional sbackground, sand sgender. sDeep-level sdiversity,
son sthe sother shand, srefers sto sdifferences sin sindividual scharacteristics slike spersonality,
svalues, sbelief-system, sand sinterests.
Diff: s1
AACSB: s Diverse sand smulticultural swork senvironments
sQuest. sCategory: s Concept
LO: s 2.1 sDemonstrate show sworkplace sdiscrimination sundermines sorganizational seffectiveness.
2
Copyright © 2018 Pearson Education, Inc.
mynursytest.store
, DOWNLOAD sTHE sTest sBank sfor sEssentials sof sOrganizational sBehavior
s14th sEdition sRobbins
5) While sinitial smeetings smay sdepend son ssurface-level sdiversity sin smaking sattempts sto
sunderstand sother sindividuals, sstudies sshow sthat safter stime s sand s sbecome
smore simportant sto sunderstanding sthe sother sindividual.
A) stereotypes; sassumptions
B) assumptions; sjudgments
C) values; spersonality
D) age; swisdom
E) gender;
sage sAnswer:
sC
Explanation: s C) sAs speople sbecome smore sacquainted swith sone sanother, sthey sbecome sless
sconcerned swith sdemographic sdifferences sand srely smore son sdeep-level sdiversity sissues.
Diff: s3
AACSB: s Diverse sand smulticultural swork senvironments
sQuest. sCategory: s Concept
LO: s 2.1 sDemonstrate show sworkplace sdiscrimination sundermines sorganizational seffectiveness.
6) Which sof sthe sfollowing sstatements sis strue sregarding ssurface-level sdiversity?
A) Surface-level sdiversity swill sovercome sfundamental sdifferences sand spromote sharmony.
B) Surface-level sdiversity scan sco-exist swith sdeep-level sdiversity swithin san sorganization.
C) Surface-level sdiversity sdoes snot saffect semployees' sperceptions.
D) Surface-level sdiversity, snot sthoughts sand sfeelings, sis smostly sreflected sin sDemographics.
E) Surface-level sdiversity sin sthe sworkforce scan sbe seliminated sby seffective sdiversity
smanagement. sAnswer: s D
Explanation: s D) sDemographics smostly sreflect ssurface-level sdiversity, snot sthoughts sand
sfeelings, sand scan slead semployees sto sperceive sone sanother sthrough sstereotypes sand
sassumptions. sHowever, sevidence shas sshown sthat sas speople sget sto sknow sone sanother, sthey
sbecome sless sconcerned sabout sdemographic sdifferences sif sthey ssee sthemselves sas ssharing
smore simportant scharacteristics, ssuch sas spersonality sand svalues, sthat srepresent sdeep-level
sdiversity.
Diff: s2
AACSB: s Diverse sand smulticultural swork senvironments
sQuest. sCategory: s Concept
LO: s 2.1 sDemonstrate show sworkplace sdiscrimination sundermines sorganizational seffectiveness.
3
Copyright © 2018 Pearson Education, Inc.
mynursytest.store
