OPERATIONS MANAGEMENT n
CREATING VALUE ALONG THE
n n n n
SUPPLY CHAIN, 11TH EDITION
n n n n
Operations nManagement nCreating nValue nAlong nthe nSupply nChain
, (RUSSELL)VERIFIED CHAPTERS 1 - 17,
n n n n n
COMPLETE
n
TABLE OF CONTENTS N N
1 nIntroduction nto nOperations nand nSupply nChain nManagement n
2 nQuality nManagement n
3 nStatistical nProcess nControl n
S3 nOperational nDecision-Making nTools: nAcceptance nSampling
4 nProduct nDesign n
5 nService nDesign n
6 nProcesses nand nTechnology n
7 nCapacity nand nFacilities nDesign
S7 nOperational nDecision-Making nTools: nFacility nLocation nModels n
8 nHuman nResources n
S8 nOperational nDecision-Making nTools: nWork nMeasurement n
9 nProject nManagement
10 nSupply nChain nManagement nStrategy nand nDesign n
11 nGlobal nSupply nChain nProcurement nand nDistribution n
S11 nOperational nDecision-Making nTools: nTransportation nand nTransshipment nModels n
12 nForecasting n
13 nInventory nManagement n
S13 nOperational nDecision-Making nTools: nSimulation n
14 nSales nand nOperations nPlanning n
S14 nOperational nDecision-Making nTools: nLinear nProgramming n
15 nResource nPlanning nSystems n
Operations nManagement nCreating nValue nAlong nthe nSupply nChain
,16 nLean nProduction nSystems n
17 nScheduling n
Operations nManagement nCreating nValue nAlong nthe nSupply nChain
, Operations Management Creating Value Along the Supply Chain 11th
n n n n n n n n
EditionRoberta S. Russell, Bernard W. Taylor
n n n n n n n
Concept Check Questions for Learning Objectives
n n n n n
Chapter n1 n– nIntroduction nto nOperations nand nSupply nChain nManagement
The nOperations nFunction
1. The noperations nfunction ninteracts nwith
a. Marketing
b. Suppliers
c. Human nresources
d. Finance
e. All nof nthe nabove
Difficulty:
nEasy
nAnswer: nd
2. Operations nis noften ndescribed nas
a. the ncreative ncore nof nan norganization
b. a ntransformation nprocess
c. the nsource nof nfirm nprofitability
d. all nof nthe nabove
Difficulty:
nEasy
nAnswer: nb
The nEvolution nof nOperations nand nSupply nChain nManagement
1. n helped nto nenable nthe nIndustrial nRevolution.
a. Linear nprogramming
b. Quality ncircles
c. Interchangeable nparts
d. The nInternet
Difficulty:
nEasy
nAnswer: nc
2. The nPrinciples nof nScientific nManagement nwere nproposed nby
Operations nManagement nCreating nValue nAlong nthe nSupply nChain