and Tourism Industry UPDATED ACTUAL
Exam Questions and CORRECT Answers
ASTA - CORRECT ANSWER - American Society of Travel Agents
Benefit - CORRECT ANSWER - A positive result that a feature brings to a particular
client
Business Travel - CORRECT ANSWER - Or Corporate Travel- includes all trips that are
purchased by businesses and made for their purpose
Commission - CORRECT ANSWER - a fee or percentage of a sale
Commodity - CORRECT ANSWER - Something that varies little and has the same value
everywhere
Conference System - CORRECT ANSWER - a system by which a group of suppliers
controls the sale of their product, appointing agents to sell it and establishing a standard contract
Demographic Segmentation - CORRECT ANSWER - the process of categorizing people
according to characteristics such as age, sex, or marital status
Dependables - CORRECT ANSWER - people who value familiarity and comfort who tend
to visit popular places/ and return to the same ones again and again
Distributor - CORRECT ANSWER - A company that acts as a intermediary between
suppliers and travelers