WGU D322 - Introduction to IT(D322 - Introduction to
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The technology used in creating, maintaining, and making
Information Technology
information accessible.
IT Professional Roles Administration and Support
Maintains all aspects of the system including hardware, software,
System Administrator
and programming.
Network Administrator In charge of all aspects of the computer network
Focuses on the design, development, and support of database
Database Administrator
management systems (DBMSs).
Installs, configures, and administers firewall security to protect
Security Administrator
systems and proactively work to stop intrusions.
Installs, configures, maintains, secures, and troubleshoots web
Web Administrator
severs.
Support IT Professionals Help desk and training.
Information Processed data.
Defines the transition of data to information from knowledge to
DIKW Hierarchy
wisdom. (Data Information Knowledge Wisdom)
The input directly received by the user (or computer). It is
Data in DIKW generally not usable until it has been converted into a relevant
form.
Having been inferred from data; one or more processes have
Information in DIKW
been applied to the data to transform it into a more useful form.
Information that has been put to use; information placed into a
context. Refined information such that the user of the knowledge
Knowledge in DIKW
is able to call forth only relevant portions of information when
needed.
, Provides a social setting to knowledge; an understanding of the
Wisdom in DIKW "why". Can only come by having both knowledge and
experience.
A collection of data and information used to support the
management of an organization. Also refers to the technical
Information Systems components and human resources that enable the assembly,
storage, and processing of data and the delivery of information.
This has existed for a lot longer than computers.
Relevance - the data being used must apply directly to the
decision being made
Timely - data must be efficient and must be provided in a timely
manner
Thorough - the data must be complete
Characteristics of Quality Data
Accurate - data should be captured only once, where possible
and should be captured as close to the point of activity as
possible.
Reliable - data should reflect stable and consistent data
collection processes across collections points and over time
IPOS The Input-Procession-Output-Storage Cycle
Input Raw data is entered by the user.
Processing Raw data is organized or structured for usefulness.
Output Information is output so user can see results.
Storage Processed information is stored for permanent record.
A collection of components that work together to meet the
Computer System needs of the user; typically categorized as either hardware,
software, networks, or users.
Physical components of a computer system which include the
Hardware system unit and its components and peripheral devices; tangible
aspects of the computer.
Computer programs that tell the computer what to do--how to
Software
execute commands and process information
A collection of computers and resources connected by various
Network
media so that they can communicate with each other.
User Those who use a computer.
Software Categories Systems Software and Applications Software
First users were the engineers who built and programmed
computers, then employees who had received specialized
Evolution of Users
training were users, and now today, anyone and everyone can be
a user.
Protocol Rules provided by which networks communicate with each other.
Transmission Control Protocol/Internet Protocol. Most
TCP/IP commonly used protocol; is required of all computers that
communicate over the Internet.
Protocol Stack A collection of protocols. TCP/IP is an example.