WGU - Fundamentals for Success in Business
- D072 Exam 2025 Questions and Answers
Personal Ethics - ANS refers to the ethics a person identifies with, which guides how they
interact with others daily.
Organizational ethics - ANS focuses on rules, principles and standards in respect to the
business' activities
Identify how ethics impact outcomes in organizations - ANS · Organizations tainted by
questionable ethics suffer by a decline in their consumer base, increase employee turnover,
and mistrust from their investor's.
· Setting an unrealistic goal can lead to the compromise of ethics and standards.
Example of personal ethics - ANS Speaking the truth, respecting elders, and never purposely
hurt others.
Example of professional ethics. - ANS Being punctual, refraining from gossip, and having
good time management
Provide an example of when personal and professional ethics may conflict - ANS Under the
'Code of Conduct,' police officers are obligated to enforce and uphold the law even if they don't
agree with it.
What are the 4 main ethical issues and their roles within organizations - ANS Societal,
Stakeholder Issues, Internal Issues, Personal Issues
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Societal Issues - ANS Relates to society and getting involve in societal issues out of care and
concern.
Stakeholder Issues - ANS Anyone affected by the company's actions (consumers, employees,
suppliers, and people within the community).
Internal issues - ANS Relates to relationship between organization and its employees
(fairness in management, pay, and employee participation).
Personal Issues - ANS Deals with how employees treat each other (gossiping, taking credit for
someone else's work).
What are some benefits to an organization that practices high ethics? - ANS benefit from the
trust of their stakeholders and has a competitive advantage in the marketplace.
Define Corporate Social Responsibility (CSR). - ANS when an organization voluntarily engages
in issues that are affecting the environment, community or society at large.
What is the importance of CSR in the organization and in the community? - ANS · It's
beneficial to both the organization and its stakeholders. It creates long-term profits and
shareholder's trust for the organization.
· Attract consumers who share the same values.
· Increases organization's brand image (awareness) /creates a better image
· Creates an advantage over competitors.
CSR is important in the community because - ANS · Organization is gives back to the
community (food bank/ school supplies giveaways, charities/donations, scholarships).
· Ability to influence organization's economic practices.
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
- D072 Exam 2025 Questions and Answers
Personal Ethics - ANS refers to the ethics a person identifies with, which guides how they
interact with others daily.
Organizational ethics - ANS focuses on rules, principles and standards in respect to the
business' activities
Identify how ethics impact outcomes in organizations - ANS · Organizations tainted by
questionable ethics suffer by a decline in their consumer base, increase employee turnover,
and mistrust from their investor's.
· Setting an unrealistic goal can lead to the compromise of ethics and standards.
Example of personal ethics - ANS Speaking the truth, respecting elders, and never purposely
hurt others.
Example of professional ethics. - ANS Being punctual, refraining from gossip, and having
good time management
Provide an example of when personal and professional ethics may conflict - ANS Under the
'Code of Conduct,' police officers are obligated to enforce and uphold the law even if they don't
agree with it.
What are the 4 main ethical issues and their roles within organizations - ANS Societal,
Stakeholder Issues, Internal Issues, Personal Issues
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, Societal Issues - ANS Relates to society and getting involve in societal issues out of care and
concern.
Stakeholder Issues - ANS Anyone affected by the company's actions (consumers, employees,
suppliers, and people within the community).
Internal issues - ANS Relates to relationship between organization and its employees
(fairness in management, pay, and employee participation).
Personal Issues - ANS Deals with how employees treat each other (gossiping, taking credit for
someone else's work).
What are some benefits to an organization that practices high ethics? - ANS benefit from the
trust of their stakeholders and has a competitive advantage in the marketplace.
Define Corporate Social Responsibility (CSR). - ANS when an organization voluntarily engages
in issues that are affecting the environment, community or society at large.
What is the importance of CSR in the organization and in the community? - ANS · It's
beneficial to both the organization and its stakeholders. It creates long-term profits and
shareholder's trust for the organization.
· Attract consumers who share the same values.
· Increases organization's brand image (awareness) /creates a better image
· Creates an advantage over competitors.
CSR is important in the community because - ANS · Organization is gives back to the
community (food bank/ school supplies giveaways, charities/donations, scholarships).
· Ability to influence organization's economic practices.
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
